How is pinnacle consider A+?

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  • seanparks
    SBR Rookie
    • 03-21-17
    • 2
    #1
    How is pinnacle consider A+?
    Edit by SBR: Pinnacle's reviewing your situation of putting an old bank account number accidentally. It will take time to resolve due to recalls involved and other verification.

    I requested a withdrawal February 26 and by accident I put a old account number that was closed. So I contacted my bank and I was told they would send it back, which they did and notified me pinnacle has receive it. I have send emails to pinnacle multiple times and have receive standard answer. Now they don't respond to my emails anymore. I have filled out complaints to sbr about it and got no response. Is sbr not responding because this book is graded A+ on this site?
    Last edited by SBR Forum; 03-26-17, 09:51 AM. Reason: added reply
    Tags: None
    • dealer wins
      SBR Wise Guy
      • 02-03-09
      • 816
      #2
      Theres a good chance the money is sitting in the banks internal account still. Double check with them and get written proof the money was returned and send that to pinnacle.
        Comment
        • tsty
          SBR Wise Guy
          • 04-27-16
          • 510
          #3
          you accidentally put an account number that was closed?

          seems believable lol

          why do people just straight up lie about shit like this
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 61457
              #4
              These banking errors can take weeks for the rejection and confirmation to be processed.

              Pinnacle won't rip you off and am sure they have told you the situation and have no need to keep re-stating it for you over and again. It'll happen when it happens. This exact same thing happens at other books when wires are rejected. Doesn't matter if it's rated A+ or not there isn't much SBR can do to hurry things up.
              .
                Comment
                • jjgold
                  SBR Aristocracy
                  • 07-20-05
                  • 388179
                  #5
                  what a clown
                    Comment
                    • unluckysob
                      SBR MVP
                      • 05-21-08
                      • 1527
                      #6
                      Made withdrawal to closed account.... IDIOT.
                        Comment
                        • seanparks
                          SBR Rookie
                          • 03-21-17
                          • 2
                          #7
                          I would like to say pinnacle resolve my issue and sbr was correct about taking advise from banks when it comes to this sort of thing. I still don't understand why the bank takes that long to reject a payment but it's all good now.
                            Comment
                            • Optional
                              Administrator
                              • 06-10-10
                              • 61457
                              #8
                              Originally posted by seanparks
                              I would like to say pinnacle resolve my issue and sbr was correct about taking advise from banks when it comes to this sort of thing. I still don't understand why the bank takes that long to reject a payment but it's all good now.
                              Great news and thanks for updating the thread.
                              .
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