Hi there
I placed yesterday 90 euros on energybet.com (they are sponsors of ASton VIlla, that's why I registred) for w.g unity vs-team rave. my team (w.g unity) won the match on odds of 1.2. Today morning I found out that my bet was called lost and on the history it was not anymore my match, but another one Team Liquid - Kaipi played several hours later but same sports. Now, I swear to you all I'm not mad I even watched the match on twitch.com
But to found another game the other day, this is horrible. And chatting with them this morning I sensed that they do such things. Below my chat with them....
Welcome to EnergyCasino!
09:18lonatini:hello there
09:18Marta Energy:How can I help you?
09:19lonatini:so the proud sponsor of Aston Villa cheat people. change the bet to call it lost?
09:19Marta Energy:Elona, could you please explain what you mean by that?
09:19lonatini:I bet yesterday on the match w.g unity - team rave 1.2 odds and found today that i bet on a team kaipi match which was called lost
09:20Marta Energy:Could you please give me a coupon number?
09:20lonatini:what people could do such things?
09:20Marta Energy:Do you mean you found a bet on your account that you haven't placed yourself?
09:21lonatini:
BET ID DATE DESCRIPTION ODDS FINAL RESULT
STAKE
PAYOUT TAX ON WINNINGS STATUS
12136#14812
09:21lonatini:yes
09:21lonatini:exactly
09:21lonatini:and i will this all the world if you do not correct it immidiately
09:22lonatini:~26:00
Warriors Gaming.Unity Warriors Gaming.Unity D
Team Rave Team Rave R
DOTA 2
Details
24 44 7 3 1
15 30 2 0 0
2
0
Report a bug with the score 20
09:22lonatini:my match finnished 2-0, i won it
09:22Marta Energy:Bets can only be placed by users, are you sure no one else has access to your account? Maybe a family member?
09:22lonatini:are you kidding me
09:22lonatini:?
09:22Marta Energy:What is the coupon ID of the bet it should be, on the unity/team rave?
09:23lonatini:my match was replaced
09:23lonatini:by a losing match
09:23Marta Energy:Ok, I understand Elena,
09:23lonatini:what kind of people do that for 108 euros?
09:23Marta Energy:Please let me contact our sportsbook department
09:23Marta Energy:Please give me two minutes
09:24lonatini:ok
09:26Marta Energy:Do you remember what time you placed the first bet?
09:26Marta Energy:Have you seen in it in your bet ''wallet' after you placed it?
09:26lonatini:2 o clock
09:26lonatini:yes in the evening
09:27lonatini:and i was very upset because you haven't honour it
09:27Marta Energy:and you say it dissapeared?
09:27lonatini:noooo
09:27lonatini:was replaced
09:27Marta Energy:Ok
09:27lonatini:by kaipi team liquid
09:28Marta Energy:Ok, I understand
09:28Marta Energy:Please give me few minutes more, our sportsbook team is checking
09:29Marta Energy:Was the bet amount the same?
09:29lonatini:i'm not mad person Marta. someone there have done this, or this is your sportsbook policy. but I swear to GOD I will write this horrible story on every sportsbook forum possible
09:30Marta Energy:Could you please confirm your user name ?
09:30lonatini:lonatini
09:30Marta Energy:Ok, thank you
09:30lonatini:yes the same ammount 90 euros on the same odds 1.2
09:30Marta Energy:We can't see any bet with coupon number 12136#14812
09:31lonatini:
BET ID DATE DESCRIPTION ODDS FINAL RESULT
STAKE
PAYOUT TAX ON WINNINGS STATUS
12136#14812
09:31lonatini:yes thats it
09:31lonatini:and team liquid kaipi had different odds
09:31Marta Energy:Ok, thank you
09:32lonatini:they have just changed the match everything else the same
09:32Marta Energy:In the system appears that's the bet that was placed, nothing was cancelled or replaced...
09:33lonatini:marta i dont know your system, all i know is that I had a bet on wg unity vs team rave which I won and today found out that the game was replaced by team liquid - kaipi and called lost
09:34lonatini:there are 2 possibilities
09:34lonatini:I'm mad, which is not the case, or you are cheating, which is the case
09:35lonatini:if you do not want my bussines just let me know. withdraw my money and you never see me again
09:35lonatini:there are many books outh there
09:36Marta Energy:Elona, I understand you that you are dissapointed about the outcome of your placed bet...
09:36lonatini:wow
09:36lonatini:?
09:36lonatini:i'm not dissapointed
09:36lonatini:I'm dissgusted
09:37lonatini:from you
09:37Marta Energy:However we have checked your betting history and especially the coupon 12136#14812 which was placed correctly
09:37lonatini:so its official you are a cheating sportsbook
09:37lonatini:?
09:37Marta Energy:According to our system everything is correct with that game
09:38lonatini:i will copy this conversation and paste in every sportsbook
09:38lonatini:forum
09:38lonatini:to make sure no one play again with you
09:39lonatini:is very easy to find out, team liquid -kaipi had other lines in every sportsbook so you haven't done good your homeworks
09:41Marta Energy:As our sportsbook department confirmed, everything is correct with that game
09:41lonatini:so I will in minutes paste you the link to the threads Im opening in the other sportsbook forums. for me 90 euros are not that much your behaviour it is
09:41lonatini:I swear to GOD I have put the WG UNity team rave match
09:42lonatini:played at 2 o clock
09:42lonatini:you have done it manually this is horrible
09:42lonatini:you are aston villa sponsor. wtf
I placed yesterday 90 euros on energybet.com (they are sponsors of ASton VIlla, that's why I registred) for w.g unity vs-team rave. my team (w.g unity) won the match on odds of 1.2. Today morning I found out that my bet was called lost and on the history it was not anymore my match, but another one Team Liquid - Kaipi played several hours later but same sports. Now, I swear to you all I'm not mad I even watched the match on twitch.com

Welcome to EnergyCasino!
09:18lonatini:hello there
09:18Marta Energy:How can I help you?
09:19lonatini:so the proud sponsor of Aston Villa cheat people. change the bet to call it lost?
09:19Marta Energy:Elona, could you please explain what you mean by that?
09:19lonatini:I bet yesterday on the match w.g unity - team rave 1.2 odds and found today that i bet on a team kaipi match which was called lost
09:20Marta Energy:Could you please give me a coupon number?
09:20lonatini:what people could do such things?
09:20Marta Energy:Do you mean you found a bet on your account that you haven't placed yourself?
09:21lonatini:
BET ID DATE DESCRIPTION ODDS FINAL RESULT
STAKE
PAYOUT TAX ON WINNINGS STATUS
12136#14812
09:21lonatini:yes
09:21lonatini:exactly
09:21lonatini:and i will this all the world if you do not correct it immidiately
09:22lonatini:~26:00
Warriors Gaming.Unity Warriors Gaming.Unity D
Team Rave Team Rave R
DOTA 2
Details
24 44 7 3 1
15 30 2 0 0
2
0
Report a bug with the score 20
09:22lonatini:my match finnished 2-0, i won it
09:22Marta Energy:Bets can only be placed by users, are you sure no one else has access to your account? Maybe a family member?
09:22lonatini:are you kidding me
09:22lonatini:?
09:22Marta Energy:What is the coupon ID of the bet it should be, on the unity/team rave?
09:23lonatini:my match was replaced
09:23lonatini:by a losing match
09:23Marta Energy:Ok, I understand Elena,
09:23lonatini:what kind of people do that for 108 euros?
09:23Marta Energy:Please let me contact our sportsbook department
09:23Marta Energy:Please give me two minutes
09:24lonatini:ok
09:26Marta Energy:Do you remember what time you placed the first bet?
09:26Marta Energy:Have you seen in it in your bet ''wallet' after you placed it?
09:26lonatini:2 o clock
09:26lonatini:yes in the evening
09:27lonatini:and i was very upset because you haven't honour it
09:27Marta Energy:and you say it dissapeared?
09:27lonatini:noooo
09:27lonatini:was replaced
09:27Marta Energy:Ok
09:27lonatini:by kaipi team liquid
09:28Marta Energy:Ok, I understand
09:28Marta Energy:Please give me few minutes more, our sportsbook team is checking
09:29Marta Energy:Was the bet amount the same?
09:29lonatini:i'm not mad person Marta. someone there have done this, or this is your sportsbook policy. but I swear to GOD I will write this horrible story on every sportsbook forum possible
09:30Marta Energy:Could you please confirm your user name ?
09:30lonatini:lonatini
09:30Marta Energy:Ok, thank you
09:30lonatini:yes the same ammount 90 euros on the same odds 1.2
09:30Marta Energy:We can't see any bet with coupon number 12136#14812
09:31lonatini:
BET ID DATE DESCRIPTION ODDS FINAL RESULT
STAKE
PAYOUT TAX ON WINNINGS STATUS
12136#14812
09:31lonatini:yes thats it
09:31lonatini:and team liquid kaipi had different odds
09:31Marta Energy:Ok, thank you
09:32lonatini:they have just changed the match everything else the same
09:32Marta Energy:In the system appears that's the bet that was placed, nothing was cancelled or replaced...
09:33lonatini:marta i dont know your system, all i know is that I had a bet on wg unity vs team rave which I won and today found out that the game was replaced by team liquid - kaipi and called lost
09:34lonatini:there are 2 possibilities
09:34lonatini:I'm mad, which is not the case, or you are cheating, which is the case
09:35lonatini:if you do not want my bussines just let me know. withdraw my money and you never see me again
09:35lonatini:there are many books outh there
09:36Marta Energy:Elona, I understand you that you are dissapointed about the outcome of your placed bet...
09:36lonatini:wow
09:36lonatini:?
09:36lonatini:i'm not dissapointed
09:36lonatini:I'm dissgusted
09:37lonatini:from you
09:37Marta Energy:However we have checked your betting history and especially the coupon 12136#14812 which was placed correctly
09:37lonatini:so its official you are a cheating sportsbook
09:37lonatini:?
09:37Marta Energy:According to our system everything is correct with that game
09:38lonatini:i will copy this conversation and paste in every sportsbook
09:38lonatini:forum
09:38lonatini:to make sure no one play again with you
09:39lonatini:is very easy to find out, team liquid -kaipi had other lines in every sportsbook so you haven't done good your homeworks
09:41Marta Energy:As our sportsbook department confirmed, everything is correct with that game
09:41lonatini:so I will in minutes paste you the link to the threads Im opening in the other sportsbook forums. for me 90 euros are not that much your behaviour it is
09:41lonatini:I swear to GOD I have put the WG UNity team rave match
09:42lonatini:played at 2 o clock
09:42lonatini:you have done it manually this is horrible
09:42lonatini:you are aston villa sponsor. wtf