Hello,
i have bad experience with the Bookmaker Superlenny. I thought, it`s a serious Site, so i deposit and play some Sportsbets and win. One day, i try to Log-in but couldn´t, because it shows me a Error Message: Your Account is suspened, contact the Support. I ask myself, why? And without any Information (E-Mail). Nevermind.
So i contact the support and they want some Documents. No problem. I send it, ID Scan and a Utility Bill.
After that, i got a answer: "A screenshot of your Deposit". Oki, i send it too. After some days, nothing changed.
I contact the support again, and now they want to CALL me. i accept it too, i got the call.
They ask me about my personal Details, what i like to bet and how i deposit. I answer everything and they said, Superlenny contact you again.
After 2 Days i got a reply, and they said, my Account is now verificated and i can WITHDRAWAL my winnings.
So i try to Log-in, and what happened? Of course, the Account is still suspended. So same story. I send a E-Mail and got a bad answer, so Account is closed, because of the Phone verification!?!?!?!.
They send me my Deposit (about 100€) and didn´t answer anymore on my E-Mails.
I wanna warn you all, please stay away from this Site!
i have bad experience with the Bookmaker Superlenny. I thought, it`s a serious Site, so i deposit and play some Sportsbets and win. One day, i try to Log-in but couldn´t, because it shows me a Error Message: Your Account is suspened, contact the Support. I ask myself, why? And without any Information (E-Mail). Nevermind.
So i contact the support and they want some Documents. No problem. I send it, ID Scan and a Utility Bill.
After that, i got a answer: "A screenshot of your Deposit". Oki, i send it too. After some days, nothing changed.
I contact the support again, and now they want to CALL me. i accept it too, i got the call.
They ask me about my personal Details, what i like to bet and how i deposit. I answer everything and they said, Superlenny contact you again.
After 2 Days i got a reply, and they said, my Account is now verificated and i can WITHDRAWAL my winnings.
So i try to Log-in, and what happened? Of course, the Account is still suspended. So same story. I send a E-Mail and got a bad answer, so Account is closed, because of the Phone verification!?!?!?!.
They send me my Deposit (about 100€) and didn´t answer anymore on my E-Mails.
I wanna warn you all, please stay away from this Site!
