Hi all,
So I placed some tennis bets with PaddyPower about 6 weeks ago, these guys always saying that the bet is under investigation although its WON.
I have contacted them and contacted their Supervisor on multiple occasions. They basically keep saying it's under investigation, giving no time-frame not settling bets or giving any information regarding why they think there was an issue as well as how I'm in any way involved. They are withholding my £2000 deposited plus an extra £1400 in winnings.
I'm not sure what I can do here, I have been trying to get the issue resolved with no luck. Contacted their Live chat and phoned over 10+ times...
What can I do in this instance as this is just non-sense, from my understanding that if someone takes a bet they also take the risk, if I won, I should receive and have my bets settled and not wait 6 weeks +, if I would have lost they would have taken my money instantly without letting me hold on to it for 6 weeks+.
Hope someone could enlighten me on this situation please, thank you.
Kind regards
Serge
So I placed some tennis bets with PaddyPower about 6 weeks ago, these guys always saying that the bet is under investigation although its WON.
I have contacted them and contacted their Supervisor on multiple occasions. They basically keep saying it's under investigation, giving no time-frame not settling bets or giving any information regarding why they think there was an issue as well as how I'm in any way involved. They are withholding my £2000 deposited plus an extra £1400 in winnings.
I'm not sure what I can do here, I have been trying to get the issue resolved with no luck. Contacted their Live chat and phoned over 10+ times...
What can I do in this instance as this is just non-sense, from my understanding that if someone takes a bet they also take the risk, if I won, I should receive and have my bets settled and not wait 6 weeks +, if I would have lost they would have taken my money instantly without letting me hold on to it for 6 weeks+.
Hope someone could enlighten me on this situation please, thank you.
Kind regards
Serge