Be careful when playing the 5Dimes mini-games. There is a glitch that causes an error with thr result being that winnings aren't paid to the account. This occurred yesterday morning and I still haven't received my winnings which is a not unsubstantial $260. My guess is this won't be resolved until the tech people from 5Dimes and the 3rd party vendor of the game in question have a look on Monday. I contacted their customer service people a couple of times and didn't always receive "intelligent" responses. I did hear that others have had similar issues that day and I needed to email to help escalate the issue.
The incidence happened when I was enjoying a leisurely Saturday morning on a patio at Starbucks. I opened the mobile mini-game solitaire, max betted and won my first hand for $260. I clicked the congratulations screen to close it and then an error message popped up saying it needs to restart. I restart the game and the win isn't in my account. That's the jist of it. Immediately, I contacted CS who was fine and said to log out and not play games. A few people later said it ok to play as they were waiting on a response from a third party. I proceeded to play the balance in the account down to zero. I waited some more and contacted CS again for a status. I was put in touch with a moron who said I had been paid and lost it all. He denied all fact and reason. He didn't seem to be able to understand that I couldn't lose $600 in a day since I hadn't deposited half of that. I called and somehow kept my cool, spoke with someone who said it was a known glitch and work was being done.
The end. So, be careful when playing solitaire on mobile.
The incidence happened when I was enjoying a leisurely Saturday morning on a patio at Starbucks. I opened the mobile mini-game solitaire, max betted and won my first hand for $260. I clicked the congratulations screen to close it and then an error message popped up saying it needs to restart. I restart the game and the win isn't in my account. That's the jist of it. Immediately, I contacted CS who was fine and said to log out and not play games. A few people later said it ok to play as they were waiting on a response from a third party. I proceeded to play the balance in the account down to zero. I waited some more and contacted CS again for a status. I was put in touch with a moron who said I had been paid and lost it all. He denied all fact and reason. He didn't seem to be able to understand that I couldn't lose $600 in a day since I hadn't deposited half of that. I called and somehow kept my cool, spoke with someone who said it was a known glitch and work was being done.
The end. So, be careful when playing solitaire on mobile.