bwin is the worst bookie of all time

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  • jajatoto5039
    SBR Rookie
    • 12-23-14
    • 16

    #1
    bwin is the worst bookie of all time
    Hi everyone,
    I deposited money in to my bwin account a month ago. I sent my documents to them the same day. From the start I have been limited to a10 euro a bet, so i decided to withdraw my money. I had no succes in doing that, i tried to contact them through email. i wrote sevral times, with no response back. i am lost on this, did anyone else go through this with bwin. what can i do to get my money back. This is absolutely ridiculous, i have never in my life experienced a bookmaker so careless of the people that have accounts set up with them. My biggest mistake was opening the account. I would like to get my deposit back and just move on and get as far away from bwin as i can. If any body here can help me with this i would be so thankful, exspesily with Christmas approaching i could do alot of better things with my money than let bwin hold it for almost a month now. Like i said im at the end of my rope, any suggestions would be greatly appreciated. they will start charging the account inactive fee soon
  • slayer14
    SBR Posting Legend
    • 08-12-13
    • 22010

    #2
    they use to sponsor real madrid, you would expect them to be better and reliable
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 61489

      #3
      Originally posted by jajatoto5039
      Hi everyone,
      I deposited money in to my bwin account a month ago. I sent my documents to them the same day. From the start I have been limited to a10 euro a bet, so i decided to withdraw my money. I had no succes in doing that, i tried to contact them through email. i wrote sevral times, with no response back. i am lost on this, did anyone else go through this with bwin. what can i do to get my money back. This is absolutely ridiculous, i have never in my life experienced a bookmaker so careless of the people that have accounts set up with them. My biggest mistake was opening the account. I would like to get my deposit back and just move on and get as far away from bwin as i can. If any body here can help me with this i would be so thankful, exspesily with Christmas approaching i could do alot of better things with my money than let bwin hold it for almost a month now. Like i said im at the end of my rope, any suggestions would be greatly appreciated. they will start charging the account inactive fee soon
      Hi Jajatoto, have Bwin given you any reason you cannot withdraw?

      I'm guessing they want you to bet the money once before activating withdrawals?

      Please fill in a complaint form and an SBR rep will assist you getting it sorted out: http://www.sportsbookreview.com/sportsbook-complaint/
      .
      Comment
      • horja1
        SBR Hall of Famer
        • 01-13-11
        • 5646

        #4
        Originally posted by Optional

        Please fill in a complaint form and an SBR rep will assist you getting it sorted out: http://www.sportsbookreview.com/sportsbook-complaint/
        unless something changed lately that wont help since Bwin group does not cooperate with SBR (at least that is what I was told by SBR when I submitted my complaint) ... also the OP should not bother to complain to eCogra because Bwin was one of the founding members, so ...
        Comment
        • jjgold
          SBR Aristocracy
          • 07-20-05
          • 388179

          #5
          It's one of worst UK books out there

          Pass
          Comment
          • pellumb341
            SBR MVP
            • 11-25-11
            • 1183

            #6
            Originally posted by jjgold
            It's one of worst UK books out there

            Pass
            UK ???


            That's austrian dude
            Comment
            • jjgold
              SBR Aristocracy
              • 07-20-05
              • 388179

              #7
              Austrian??

              Why is it so UK geared??
              Comment
              • dontknowhowtobet
                SBR MVP
                • 01-21-09
                • 2896

                #8
                Originally posted by slayer14
                they use to sponsor real madrid, you would expect them to be better and reliable
                They are not, they have a terrible customer service.
                I use - Mansion88 - They have super fast support and super fast withdrawals and super fast verifications.

                Many people are not aware of Mansion88 but they are truly running an awesome website.
                They are also big in Macau so unlike bWin they do have a huge amount of money to back them up.
                Comment
                • jjgold
                  SBR Aristocracy
                  • 07-20-05
                  • 388179

                  #9
                  Mansion 50x better than bwin

                  Who can play there?
                  Comment
                  • jajatoto5039
                    SBR Rookie
                    • 12-23-14
                    • 16

                    #10
                    i dont know what they want, they are not replying to any emails im sending to them and i know that they are getting them because i got an atomated response. i would be glad to wager what i deposited but i cant because they set a limit of 10 euros a bet. if anybody is thinking of opening an account there, just don't. there are plenty of better sportsbooks out there, this one is a major headache
                    Comment
                    • Buzibaer
                      SBR Rookie
                      • 12-27-14
                      • 3

                      #11
                      Hi, I got a similar problem:

                      I have 4.5k€ on bwin and 2.5k of open bets there. I wanted to cash out the 4.5k to my bank account (I've also made a deposit before from my bank acc. and I def. met the rollover conditions) and they just closed my account without giving me any reason why.
                      I contacted them via email and telephone support and they just told me they've put the issue further to another department and they'll contact me as soon as they have found a solution- without giving me any reason why my account was closed.

                      I haven't done anything wrong or suspicious so I can't explain why this happend. I'm just extremely mad that wellknown bookmakers like BWIN just close accounts without a reason.

                      Does anybody know how long this will take?
                      And: What will happen to my open bets? I have a 2k bet on Tottenham vs ManU, so it would be cool to know if the bet will count or not if
                      the account is still blocked tomorrow.
                      Comment
                      • thordin86
                        SBR High Roller
                        • 11-06-14
                        • 137

                        #12
                        how do you people bet so much on bwin?
                        Bet like average-Joe-loser when your starting limit is 50-100?
                        And then they raise it?

                        @Buzibaer Bwin is known for voiding a few winning bets on accounts they are limiting/closing, before cashouts.
                        Good luck!
                        Comment
                        • jajatoto5039
                          SBR Rookie
                          • 12-23-14
                          • 16

                          #13
                          Yeah you and I are in the same boat. At least they are replying to your questions. I didn't have a clue with who i was dealing with. Bwin is a modern Al Capone Gangster bookmaker that can shake you down whenever they feel like it, without having to answer to anybody. They are straight robbing people for their hard earned money and they are getting away with it too. By the way how did you get them to reply Buzibaer
                          Comment
                          • Buzibaer
                            SBR Rookie
                            • 12-27-14
                            • 3

                            #14
                            I called them on the phone. I am form Austria and the phone support is an Austrian number so it's a cheap solution. However, they coudln'T really help me and just told me i have to wait until i get a reply by email.
                            Comment
                            • dontknowhowtobet
                              SBR MVP
                              • 01-21-09
                              • 2896

                              #15
                              Originally posted by jjgold
                              Mansion 50x better than bwin

                              Who can play there?
                              Not sure ... UK members are not allowed I think ... I also think US can't ... why don't you come to Israel and then you can freely bet at Mansion and have no limits neither and get your withdrawals processed in less than 1 hour ... with no rollover requirements?!
                              Comment
                              • jjgold
                                SBR Aristocracy
                                • 07-20-05
                                • 388179

                                #16
                                It seems to me

                                Stay AWAY FROM BWIN
                                Comment
                                • dontknowhowtobet
                                  SBR MVP
                                  • 01-21-09
                                  • 2896

                                  #17
                                  Originally posted by Buzibaer
                                  Hi, I got a similar problem:

                                  I have 4.5k€ on bwin and 2.5k of open bets there. I wanted to cash out the 4.5k to my bank account (I've also made a deposit before from my bank acc. and I def. met the rollover conditions) and they just closed my account without giving me any reason why.
                                  I contacted them via email and telephone support and they just told me they've put the issue further to another department and they'll contact me as soon as they have found a solution- without giving me any reason why my account was closed.

                                  I haven't done anything wrong or suspicious so I can't explain why this happend. I'm just extremely mad that wellknown bookmakers like BWIN just close accounts without a reason.

                                  Does anybody know how long this will take?
                                  And: What will happen to my open bets? I have a 2k bet on Tottenham vs ManU, so it would be cool to know if the bet will count or not if
                                  the account is still blocked tomorrow.
                                  Just AVOID them all of you!
                                  Do your utmost to get your money back and never return!
                                  Comment
                                  • jajatoto5039
                                    SBR Rookie
                                    • 12-23-14
                                    • 16

                                    #18
                                    I filed a complaint with SBR, i will update you guys on how i made out. If that doesnt bear fruit I will be looking to file a complaint with the gameing commision where BaWare is licenced to. It is my initial deposit that they have, it isn't any winnings. I only placed two bets both for 10 euros. That is why I think it so crazy and pety of them to not let me withdraw MY money.
                                    Comment
                                    • jajatoto5039
                                      SBR Rookie
                                      • 12-23-14
                                      • 16

                                      #19
                                      Buzibaer, let me know how it goes with your case. You should also file a co,plaint with SBR , it only takes 5 min.
                                      Comment
                                      • Buzibaer
                                        SBR Rookie
                                        • 12-27-14
                                        • 3

                                        #20
                                        Hu guys, after 2more phonecalls, BWIN replied to me yesterday, that "my selfexclusion was successfull"

                                        I never asked for a self exclusion recently, I just wanted to make a withdraw to my bank account.
                                        At least, it seems that they've now processed my withdrawel (hope so, as I would need some money in January).
                                        I can't make any more bets or deposits, but still withdraw - in case my open bets will win.
                                        Furthermore, thye told me that (I don't know if it's correctly translated from German: ) "I'm no longer allowed to bet on zero" What does that mean? Is it concerning surebets?
                                        Comment
                                        • Playon
                                          SBR High Roller
                                          • 12-19-14
                                          • 110

                                          #21
                                          I like Bwin. They never answer your emails and they always have good values available. My account was used for surebetting for nearly 10 years. I was limited only to 25€. Not so bad. It's still possible to place small ordinary bets with great value. I keep on betting as long as i'm
                                          Comment
                                          • horja1
                                            SBR Hall of Famer
                                            • 01-13-11
                                            • 5646

                                            #22
                                            Originally posted by Playon
                                            It's still possible to place small ordinary bets with great value. I keep on betting as long as i'm
                                            this
                                            Comment
                                            • jajatoto5039
                                              SBR Rookie
                                              • 12-23-14
                                              • 16

                                              #23
                                              Hi Guys,
                                              I just wanted to update you guys on my status. After one month of extreme struggle and fifty-thousand emails sent I finally got a response today. I will be able to withdraw now, and they are apologizing to the inconvenience. Yeah, what an understatement. They should pay me for all the lost time. Anyway, im glad you got your money back too Buzibaer.
                                              Comment
                                              • jjgold
                                                SBR Aristocracy
                                                • 07-20-05
                                                • 388179

                                                #24
                                                jay good update

                                                never ever play there again
                                                Comment
                                                • simply
                                                  SBR High Roller
                                                  • 12-10-13
                                                  • 168

                                                  #25
                                                  They should be on every possible black list, charge commission on deposit and on withdrawal. Pure sh*t.
                                                  Comment
                                                  • Vreston
                                                    SBR MVP
                                                    • 03-12-09
                                                    • 1428

                                                    #26
                                                    I signed up with them back in 2009. I was supposed to get a 20euro bonus with my sign up and also my friend that I suggested. They never gave me the bonus. I got only 10 euros and that was after a lot of complaining. They said I hadn't pressed the right buttons during the sign up procedure or something like that. Ridiculous. Like I was some kind of baby that had never used a computer before. My friend never got his bonus either.
                                                    At the time other books were giving out bonuses of 100% up to 100 euros.

                                                    I left there fast.
                                                    Comment
                                                    • Playon
                                                      SBR High Roller
                                                      • 12-19-14
                                                      • 110

                                                      #27
                                                      Aaand now I have betting limit of 0.25€. So my long turney with Bet and Win, Betoto and finally Bwin is over. So is it the worst bookie all time? I think Bwin is trying really hard to be one.
                                                      Comment
                                                      • jjgold
                                                        SBR Aristocracy
                                                        • 07-20-05
                                                        • 388179

                                                        #28
                                                        How do they even have customers anymore??

                                                        I know they advertise all over the place and I guess that works
                                                        Comment
                                                        • virtozo
                                                          SBR Sharp
                                                          • 03-04-09
                                                          • 420

                                                          #29
                                                          one of the worst ''big'' bookies in Europe along with merged gamebookers which they destroyed.
                                                          Comment
                                                          • Playon
                                                            SBR High Roller
                                                            • 12-19-14
                                                            • 110

                                                            #30
                                                            I was limited to 0.25€, now Bwin has took off all my limits. This is something that has never happened to me.

                                                            Lately I send messages to Betway, Marathon, Bet Vernons and Bwin and sweared at them to remove my limits.

                                                            Betway is not answering me anything. 1€ limits

                                                            Bet Vernons says that markets are constantly changing, so they need to limit people to 1.4€

                                                            Marathon says markets are constantly changing so its necessary to set limits as low as 1€

                                                            Bwin no answer but limits are gone
                                                            Comment
                                                            • jjgold
                                                              SBR Aristocracy
                                                              • 07-20-05
                                                              • 388179

                                                              #31
                                                              Guys forget all these little books just play with the big boys
                                                              Comment
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