Jenningsbet.com - Live in play lines abuse by traders

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  • BTWFTW
    Restricted User
    • 04-25-13
    • 4

    #1
    Jenningsbet.com - Live in play lines abuse by traders
    Hi,

    I want to bring to light some rather unsavoury activity that the traders behind the white label betting solution Jenningsbet.com utilise.

    I do a lot of in play betting on basketball and football (soccer ).

    With 99.9% of bookmakers I use if lines change, you're prompted to accept the new changes before your bet is accepted. With the system used by jenningsbet.com the traders continually accept bets when the line moves in their favour, but if it goes against them, only then do they prompt you to accept the new line.


    I raised this issue with support when I first noticed it and this was there response.

    Dear x,

    Hope all is well with you.

    We have seen in your account that all your bets were accepted and settled accordingly.

    Regarding betting lines, these are adjusted by our expert traders according to the kind of odds that will result in the equal distribution of wagers on both sides of an event. Should there be an imbalance in the wagering patterns by the majority of the bettors, traders will keep on adjusting the betting lines until the desired result is obtained.

    Once the equilibrium is essentially set and wagers on both teams are as equal as it can be, the betting line stops moving. It shall probably last at that value which resulted in equilibrium unless some event occurs that causes the balance to be shaken up, in such case another adjustment is made.

    We apologise for any inconvenience. Your understanding is appreciated.

    Regards,
    Customer Support Team
    I chalked it off as a once off incident, but then it happened many more times...


    Bet 1.

    15/11/2014 23:36 Bigua vs. Bohemios [23:26] Over/Under Live Betting U 166.5
    As soon as I clicked on submit, the line jumped to 169.5, the bet was in pending status for multiple seconds but was taken at the worse line for the same odds.

    Bet 2.

    15/11/2014 13:13 Nizhny Novgorod 2 vs. Dynamo Moscow 2 [16:10] Over/Under Live Betting U 138.5
    Exact same situation as the previous bet, except the line jumped two points right after I clicked submit, while it was pending i could even see it on their system that the line had moved, bet accepted.

    Bet 3.

    15/11/2014 02:35 Cleveland Cavaliers vs. Boston Celtics [102:114] Over/Under Live Betting U 248.5
    On this bet, the line dropped 3 points right after I clicked on submit, guess what, the bet wasn't accepted and I was prompted to accept the new line. Of around 12-15 in play live bets, this is the only one on which I've been prompted to accept a new line.

    Bet 4.

    16/11/2014 02:53 Indiana Pacers vs. Chicago Bulls [77:67] Over/Under Live Betting U 184.5
    This was the most startling of all, before I even placed my bet the line had actually jumped 5 points up to 189.5, but not according to their system, the bet was never even in pending status, it was snapped off and instantly accepted, this alarmed me so I instantly switched tabs to another bookie i use to keep tabs on in play action, I noticed the line had sharply moved up to 189.5 and when I switched back to Jenningsbet the same line appeared. What really startled me was the speed at whch the bet was accepted (250 buck stake).


    There are more examples but these are the ones that stood out and of which I'm 100% confident that I'm absolutely correct and I remember them vividly, in all of these (and the other bets which this happend with) the only time I've been prompted to accept a new line was when it wasn't in the traders interest to accept the new lines on my slip. I guarantee you that my bet would not have been accepted on the Bulls game if I had bet the over line.

    I decided to play on Jenningsbet because I actually like the software, layout and the markets available, even though they don't have the best odds on all markets. There are lots of other bookmakers using the same system (10bet, betrally, betway etc.) but they are all regulated in jurisdictions I don't trust.

    I've raised a complaint with the Isle of man gaming commission about these practices and I've also played email ping pong with support, who are totally dismissive of my complaints. Most of my bets have won even with the poorer lines offered, but I feel as though money has been left on the table because I should have been offered better odds on those lines and the Bulls bet speaks for itself, the game finished up on 189 points.

    Please note that I first raised this issue on a winning bet, this is not a case of sour grapes because I lost on one bet.

    Iff you use a bookmaker that uses this software, be very careful with the lines offered and accepted.


    BTWFTW
    Last edited by BTWFTW; 11-17-14, 07:34 AM.
  • tomallen123
    SBR High Roller
    • 02-01-14
    • 179

    #2
    Betvictor did the same thing to me, so I just stopped playing there.
    Shitty behaviour from the books.
    Comment
    • dirtdog52658
      SBR Sharp
      • 05-19-11
      • 450

      #3
      Titanbet is by far the worst for this. 10bet not far behind.
      Comment
      • BTWFTW
        Restricted User
        • 04-25-13
        • 4

        #4
        Another instance I found from going through my mails where I complained about it (which won, but that's irrelevant)...

        14/11/2014 23:02 Paulistano Amil vs. ACBD Rio Claro [46:38] Over/Under Total Team Points Live Betting ACBD Rio Claro : O 72
        The line dropped to 71.5 and I could see it on the system, bet was in pending status for a few seconds and accepted at the poorer line.

        They try and cover their asses with this in their terms...

        This being said, please be guided that in line with our Bets and Bet Acceptance Procedure clause 9.20, you acknowledge that any and all odds, lines and handicaps are subject to fluctuation without notice, and the foregoing will become fixed only at the time of acceptance of the relevant Bet by us.
        They just abuse it so they can consistently increase their edge on in play markets, the Bulls bet was just disgusting and I've never seen a live bet accepted so fast while there was a huge fluctuation on the line, which had already occurred according to two other bookmaker systems.

        Of all the bookmakers I've used I think Marathon and B365 are the stand outs for transparency and accurate lines, they reject bets no matter which way the market moves and offer you the correct lines and odds close to 100% of the time and I've never had an issue. Marathon insta limited my account, even though I was slightly down overall. Shame as I love them but can't get a decent bet on.

        I withdrew my funds from Jenningsbet shortly after posting this thread, it's totally unethical behaviour from the trading department.
        Comment
        • BTWFTW
          Restricted User
          • 04-25-13
          • 4

          #5
          Originally posted by dirtdog52658
          Titanbet is by far the worst for this. 10bet not far behind.
          Yup! 10bet is the same whitelabel service that Jenningsbet uses afaik, so I assume the same trading dept, though I could be wrong on this.

          I too had an incident with Titanbet, though it was a little easier to show the error with goal time stamps, they accepted a bet on an unders market after a goal went in, I mailed them 5 times before they finally admitted it was a "late bet", I was annoyed and called them out on it, at which point CS pointed me to their terms that state they don't really have to honour bets and that essentially all bets are accepted and paid out in "good will", so if they don't want to pay they don't have to, unless they're feeling generous, these were the grounds he stated to not pay out.

          I rubbed the CS rep a little the wrong way because I was sick and tired of them constantly dismissing my complaint, they refused to void the line and pay out on the rest of the bet (4 fold parlay if I remember).

          I eventually got the good folk here at SBR on the case and 3 weeks later the bet was eventually settled correctly and they paid up, but only after I got to speak to the manager, who I have to say was very helpful and very reasonable. Unlike the CS rep who decided he was just going to steal my money and not payout. Classy CS rep, I still have the whole debacle in my inbox, Benjamin was his name. The manager admitted that he basically decided to be a douche and not get the trading dept. to settle the bet correctly, just shocking.

          The stuff some books think they can get away with never ceases to amaze me.
          Comment
          • PharaohUB
            SBR MVP
            • 01-23-07
            • 4865

            #6
            I have never played at a book that did not do this. Or at least weight it completely in their favor 9/10 swings against me or something. Throw you a bone every so often to make it feel more legit.
            Comment
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