A possible past post wager makes A LOT MORE SENSE than potential match fixing in overtime of a Stanley Cup final game. To the OP, I think you either confused this wager with another one you placed, or were making up the match fixing relative to this game. No book would be dumb enough to take that stance on THIS game.
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I am absolutely disgusted with the type of responses members provide here.
The member is complaining about the bookmaker holding his bet for "investigation".
He has no where to turn to.
Live chat would tell him to wait.
Emails are ignored. (This giant company has too many emails to deal with because of the world cup)
He is asking for help and all you guys do here is trying to find flaws and issues with this guy.
The fact he has few posts or the fact William Hill is well known company.
Obviously William Hill is the one to be blamed here for the lack of proper customer service, the lack of handling the issue properly.
Try Guts.com - they promise to process payouts UNDER 2 HOURS!
They always respond to emails, I made tons of withdrawals with them, got my money all the times in LESS than 2 hours.
How come an unknown website like Guts.com can be better than William Hill?
Because William Hill is a fkn giant TNS (=Transnational Corporation, go to University if you don't know that) ... they can care less about screwing a guy whether it's for $5.00 or for $500 ....
But smaller websites do better because they know they want all their customers to be happy.
Now do that math and figure it out that no matter who messed up here (and my gut feeling says it's the bookmaker) - between that player and the bookmaker, the way they are handling his issue is completely unacceptable! This should be a fact and it cannot be disputed ... this bookmaker ranking needs to be lowered, period!Comment -
Ive been playing on many many sites for almost 10 years now and have NEVER experienced ANYTHING like this. THEY personally told me the match was under investigation for "match fixing". I swear on my dead grandmothers grave that thats what they told me. TWICE. I've never been this p'd off at a book to just stop playing on the site and depositing, but these guys are so so dumb in the chat I told you they don't even speak english sometimes. They will make typos and dont even correct themselves. It's pathetic. They are liars. Believe me when I tell you it. They don't know their left hand from their right hand.
And honestly calling me a liar and saying this and that im saying EXACTLY what they said. Under investigation for "match fixing" i even exploded on them in the chat because I couldn't believe what I was reading. They are a HUGE joke and they lost me as a customer. Im happy never going back there ever. Its fking hard enough to win as it is and then they did this to me???? They put me through that? Made me wait 12 hours for my la kings bet? In an overtime (the first) that was one of the best ive ever seen. All I wanted to do was enjoy my win and I had to go through this. They 1000% said game 5 double OT was under investigation for "match fixing". 1 billion infinity %. Because of them being so DUMB they lost a really good customer to them.Comment -
Sam thing happened to me one week ago, william hill suspended my account because they suspect match fixing.Comment
