Titanbet- further warning

[SBR Forum]

There are growing numbers of users being asked for notarized ID to be sent to the Philippines at vast expense - this is certainly not made clear up-front by titanbet. Pretty outrageous that you condone this - I'd expect some shady licensing company to back this behavior but it is not what I expect to see from SBR. There is absolutely no circumstance why they should require this, absolutely none if they are using the correct "checks" then they can electronically check any passport / driving licence number. Perhaps SBR shouldn't accuse users of "filing a complaint in another name" on titanbet's say-so either - it appears this person you are accusing sounds a lot more legit than the company you seem intent on trying to defend despite the growing numbers of discontented users.

Right and there are requests to hold documents, send pics of yourself etc. We realize it's annoying, and in some cases ridiculous in terms of the requests from many books now that are complying with licensing regulations and just generally trying to curb fraud... But it's necessary to have an account at many shops nowadays.

Sending a notarized document shouldn't be too difficult for anyone. Just keep in mind, in 99% of cases you only have to do it once. Then you're good.

Also, you made a very good observation about the requirements not being made clear upfront. There's a simple reason KYC isn't outlined to the general public, each account varies and if the process was fully transparent to the non-account having public, there would be an easy blueprint or roadmap for potential problem customers to try to scheme against. It's for the good of the industry that sportsbooks are active in verifying their customers, a sportsbook like TitanBet probably isn't as streamlined as they want to be and the process more difficult than it has to be, but they're not doing it to play games with you, they're doing it because it's necessary.

[MDSmith]

Hi freespirit, so sorry to hear your story and nobody could empathize with your current situation more than me and they gave me shit for 2 weeks that is the reason why i have put 2 threads on this forum about them and AMAZINGLY i have just seen a thread on here on the 07.03 from SBR advertising £25 cash for any new accounts which are opened via the sbr link must be Int not from CAN/US. Maybe now peoples alarm bells will start to ring they do not pay out to new customers pure and simple and if they do they keep you waiting weeks if not months or in fact not at all in some cases. I can guarantee to everyone who is reading this that this company have or are going to have serious cash flow problems which is why they are doing everything possible to delay,stall and withold payment there can be no other reason why they are putting numerous punters through the ringer. Freespirit here is the link to file a complaint through SBR sportsbook complaint. The funniest thing ever was that they sent me an e-mail offering me a £10 free bet last week and to be honest i would rather chew my own leg off than place a bet with these guys. What company actually comes back and says a birth certificate is invalid i also provided the same ID to W.Hill and a couple of other bookmakers as i did to Titanbet and surprise surprise they were processed without a problem. This company are just taking the complete and utter piss !! An e-mail to the Antigua gaming commission wouldn't do any harm but they took an age to reply to my initial e-mail and haven't replied to my 2nd e-mail but i did eventually get paid after about 2 weeks and there are other threads from punters on here who state that thy do eventually pay but nevertheless this company MUST be avoided at all costs as there isn't a week go by when you don't see someone going through the same misery as what you and i both went through ! It's absolutely disgusting !!!

[fabuweber]

Sending a notarized document shouldn't be too difficult for anyone. Just keep in mind, in 99% of cases you only have to do it once. Then you're good.

Regardless of the costs:

Still there is the issue of waiting 4 weeks for withdrawal process.

And most important: With my passort notarized in the wrong hands you really can do a lot of damage!
Especially in Asia those European passports are worth a lot. Just two weeks ago 2 Iranians traveled with Eurpean passports on MH370.

As beachlover mentioned: There is no logical reason for a notorazitaion. It is just buying time and costs money...(And who knows what they do with it)

It is sad to see that SBR is protecting that kind of policy....You are doing such good work and helped a lot of people, but in this case I can´t understand your attitude...

[MDSmith]

I'm sorry SBR but i have got absolutely no idea what angle you are coming from here. You are trying to defend the indefensible, you are going against us as punters and trying to somehow justify this companies disgusting practices. No other bookmaker in my 40 years of gambling has ever asked me to provide a photo of me holding my own passport ? others being asked for notarized docs ? What will they be asking us to do next actually fly to the Philippines and handle them the docs when then they will say that isn't you in the passport. What they are requesting is above and beyond what is acceptable and you know they are and are protecting them and in fact even allowing them to sponsor things and even advertise their services through you. I see that this thread has now been closed but something isn't quite right when you seem to be going along with their completely immoral and bordering on illegal practices and it's simply not on.

[MDSmith]

I couldn't agree with you more fabuweber, these requests are actually bordering on illegal and breach the data protection act. There is requesting ID for age verification reasons and everyone understands that but they are using this to the ultimate extreme in order to delay, stall and withhold payment a tatic which would only be used if the company are experiencing serious problems which is highlighted more than ever with the new customer free £25 cash offer but must be International not US/CAN funny that isn't it ?

[FENDER1]

I can think of quite a few other Sportsbooks that ask for photos of players holding their ID, even Bet 365 have on occasions. And notarized docs were often asked for by Australian Bookies (Iasbet etc) MD Smith must have led a sheltered like lol. As for birth certificates, why would anyone accept them, they have no photo ID on them, and anyone can get anyone else"s birth certificate easily.

From a Sportsbook"s point of view, the world, particularly certain parts, are awash with fake and multi accounts, and they have to make sure each player is genuine. Its a pain, but that's the way it is

[caveira]

After read this topic i was worried about my money there, i did a withdrawl (e-wallet) and they did pay very fast. Maybe i just have lucky, idk. I don't take any bonuses btw.

[cankid]

thanks for the heads up

[MDSmith]

I can think of quite a few other Sportsbooks that ask for photos of players holding their ID, even Bet 365 have on occasions. And notarized docs were often asked for by Australian Bookies (Iasbet etc) MD Smith must have led a sheltered like lol. As for birth certificates, why would anyone accept them, they have no photo ID on them, and anyone can get anyone else"s birth certificate easily.

From a Sportsbook"s point of view, the world, particularly certain parts, are awash with fake and multi accounts, and they have to make sure each player is genuine. Its a pain, but that's the way it is

Fender, Do me a favour if you are going to add a comment to my thread can you please READ what i and the majority of the players are saying about these crooks. Titanbet requested the birth certificate and various forms of ID and i sent them in as requested all were perfect and in good order and all were rejected IF YOU READ what the other people are saying on here they just keep changing the goalposts in order to screw you around. They request the docs we send them in that is how it works and they continually reject them.

I am starting to wonder why you seem to have a real likeability towards this book as you in particular seem to be going out of your way to back them up to the hilt ? every time a player comes up with new non-payment issue on here you immediately post something as you did a few threads back saying that despite a further punter not being paid after weeks with this ID bullshit you posted a reply saying quote "this appears to be complete out of the norm". Again i say to you are you reading this forum ? i have read about 5-6 new cases recently.

I have read countless reviews about this company, have you read the reviews on them on the top 100 bookmakers review site ? mind you if you can't even read what people are putting on this forum i very much doubt whether you have read the reviews on that site either. You might want to have a look at a review on their from a guy named Josh from the UK warning everyone about them ages back.

I hope this never happens to you Fender because believe you me it isn't very nice and what comes around goes around so the next time you think about sticking up for these crooks maybe you should think about the punters who you are apparently one of who either haven't been paid at all or have been waiting for weeks for payment of money which is rightfully theirs and are being taken the piss out of being asked to send in virtually everything they own and still receive no cash. You are no better than them Fender to be honest !

[superhans]

It was £60, which they paid you.

Move on

[Krashman]

Right and there are requests to hold documents, send pics of yourself etc. We realize it's annoying, and in some cases ridiculous in terms of the requests from many books now that are complying with licensing regulations and just generally trying to curb fraud...

From a Sportsbook"s point of view, the world, particularly certain parts, are awash with fake and multi accounts, and they have to make sure each player is genuine. Its a pain, but that's the way it is

I would be more apt to believe this point of view, that sports books are only trying to prevent fraud, if they required ID and did their due diligence in the same fashion as banks and other businesses. That is, if they required your ID when the account is first opened.

But instead these books "prevent fraud" as follows:

- Players are allowed to open accounts without ever showing ID
- Players are then allowed to deposit money without ever showing ID
- Players may then wager without ever having shown ID
- Players may then lose their wagers to the book without ever showing ID
- Players may be awarded free plays and other comps and use them without ever having shown ID
- Players may then re-deposit without ever having shown ID
- Players may win (for a while anyway) without showing ID
- Player attempts to withdraw money from the book. WHOA! ID REQUIRED! POSSIBLE FRAUD GOING ON HERE!!!

Doesn't that look fishy?

This pattern will always appear to be SLOW PAY tactics to players. Or an attempt to cheat the player.

[bester]

Fender, bet365 does not use these cheap tactics. I won 66k back in 2010 during the world cup, and I got my money in a week. Yes they asked for ID as it was a huge win, but not no notarized nonsense. That's why ive always played with bet365. I would never trust this titanbet company from what ive heard others saying about it. Its hard enough to win, but when you do win, you want them to SHOW YOU THE MONEY!

[bester]

MDSMITH, Fender probably works for Titanbet. Obviously it would be in Titanbet's best interest to have people post good things about their site. Like I said, I was going to make a deposit with Titanbet, and then I heard the nonsense about having to send notarized documents lol are they freaking kidding me. It boggles my mind why people would deposit with these useless, crooked bookmakers when there are really good ones like Bet365, Betfair etc out there. I'm in Canada and Bet365 is pretty popular here too.

[mannaroth]

Requested a withdrawal of £5025 from them on Saturday 29th via Skrill. Sent them all the documents they requested the same day and was told my account is fully verified. Only, they still haven't processed the withdrawal. Spoke to them numerous times since then on the phone and on live chat, and they've told me that the withdrawal is undergoing extra review by an external company before they can process it, only they won't give me any information on how long this will take or exactly what is being reviewed. Surely I have a right to know what's going on?

[freespirit]

OK...an update. As I am totally fed up with Titanbet and their ridiculous ID verification
procedures and desiring of a quick end to the matter I asked them that only my initial deposit be
returned, forgoing the rest of the funds in my account as they were won using the introductory
bonus...ie "their money" and I thought doing this might lead to a swift resolution to something
that has been dragging on for nearly two weeks. That is what I thought...how wrong I was!
They are only still demanding the full set of ID...which has changed countless times in these
past two weeks...even to be able to withdraw my initial deposit, none of the winnings from the
bonus. Titanbet are undoubtedly the very worst sportsbook I have ever dealt with. Next thing I
guess is to try the SBR complaint procedure, not that I have a great deal of confidence in that
either judging by some of the replies made to other people. But I will give it a go and find out if
they really are on the side of the punter.

[freespirit]

Right...complaint sent. Let's see what happens now.

[MDSmith]

Another new dissatisfied/angry punter comes out of the woodwork (Mannoroth) ref slow/non payout and generally mucking him around and trust me this is only the tip of the iceberg !! god knows how many others there are ?

[JoeyBagels]

What countries are you guys from that filed the complaints?

[superhans]

Another new dissatisfied/angry punter comes out of the woodwork (Mannoroth) ref slow/non payout and generally mucking him around and trust me this is only the tip of the iceberg !! god knows how many others there are ?

You do realise that people who are happy, dont generally post about it on the net?

Get over it

14 hours paid to skrill on friday here

[tommygun]

titanbet, shit book, avoid.

[FENDER1]

I stand by what I said the other day, I don't see complaints at any of the other forums. If there was a major problem with Titanbet, there would be complaints everywhere, like there was with Canbet

[FENDER1]

MDSMITH, Fender probably works for Titanbet. Obviously it would be in Titanbet's best interest to have people post good things about their site. Like I said, I was going to make a deposit with Titanbet, and then I heard the nonsense about having to send notarized documents lol are they freaking kidding me. It boggles my mind why people would deposit with these useless, crooked bookmakers when there are really good ones like Bet365, Betfair etc out there. I'm in Canada and Bet365 is pretty popular here too.

If you had been in the game a little longer than you have been, you would know that I have been a full time player since 2006.

[VIRTUAL DAVE]

just for your information ive been asked for notarized docs three times and a picture of myself holding id also 3 times. the primary objective of this to prevent crimnals laundering money. titanbet have allways been excellent to me. i even been made vip now, plenty of reload offers and free bets and price boosts. another withdrawal over the weekend in 48hrs. to think theyve got some sort of personal vendetta out against you is playground stuff. they want your betting dollar but not until you prove who you are.

[spazzadave]

Clearly they must have been the victim of a load of fraudulent accounts - I opened an account with these last year and never had any issues in regards to ID. Admittedly I don't use the account that often but they occasionally have decent promos.
Maybe it is stalling tactics - they did run some very good promotions at Xmas / new year, and they also placed a limit on the odds at which you can use any free bets. They may well have got stung and lost a lot with these promotions and are stalling large payouts in the hope that you cancel the withdrawal and play it through

[bester]

just for your information ive been asked for notarized docs three times and a picture of myself holding id also 3 times. the primary objective of this to prevent crimnals laundering money. titanbet have allways been excellent to me. i even been made vip now, plenty of reload offers and free bets and price boosts. another withdrawal over the weekend in 48hrs. to think theyve got some sort of personal vendetta out against you is playground stuff. they want your betting dollar but not until you prove who you are.

Yes you may be right.They may want your betting dollar, but when you win they don't want to pay you. Asking for notorized documents to complete a $60 withdrawal is completely absurd. I understand if it was a high five or six figure withdrawal then that's different. Typically, the first sign of a Sportsbook in financial trouble is when they make excuses to pay winning customers. I have no sympathy for sportsbooks who use stall tactics to slow pay customers. It gives the entire online sportsbetting industry a bad name.

[bester]

If you had been in the game a little longer than you have been, you would know that I have been a full time player since 2006.

Full time player since 2006? Ive played with online sportsbooks since the mid 1990s. Ive played with several sportsbooks, some of which have gone busto. Hence why I'm saying I know first hand the cheap tactics that some online sportsbooks use to not pay winning customers. Back in 1995 I had Caribbean Sports send me a check for $1500 that bounced. I was like wtf is this.I didn't think that sportsbooks would ever do this kinda shady business. I got my money eventually and the sportsbook site went belly up a few months later.

[FENDER1]

In that case, you should know who I am, and that I dont work for Titanbet, or any other bookie

[superhans]

Asking for notorized documents to complete a $60 withdrawal is completely absurd. I understand if it was a high five or six figure withdrawal then that's different.

The amount doesnt matter. He failed their KYC verification, so they asked for ID. If they had paid out for £60, or even a few £1000 then he tried to withdraw a high five/six figure sum and then they asked for ID they would be seen as scamming too.

OP is just mad cause hes used to the easy KYC checks of the UK. Providing ID is something you expect if you use euro/asian or even USA facing books

[freespirit]

I am happy to report a successful conclusion to my dispute with Titanbet. I have now received the full amount in my account, both initial deposit and winnings. I would like to publicly thank the SBR complaints department for all their assistance in getting the matter resolved and apologise for implying that it might have been a waste of time in a earlier post of mine. The Antigua and Barbuda Gaming Commission may also have played a part as I received an e-mail from them saying investigations were in progress. However it came about I am relieved to have my funds back after what was a very trying time. Thanks also go to MDSmith and others for their support and encouragement in seeking a solution.

[LEOLEO]

proofs in the puddin SBR

notorized documentation requests by numerous posters, only indicate a small % of overall players getting this,

meaning its hundreds and hundreds,

thats garbage,

no excuses,
titan bet D for me

[Ministirth001]

Free Spirit if you can help me i would be very grateful i too cannot get my money from Titanbet

[Ministirth001]

Titanbet Misery

I have now provided Bank statement Utility bills birth certificate copies of front and bank of card and im still no nearer to getting my money back from Titanbet i have contacted there Antigua gaming commision and recieved no response and have now even made a complaint using SBR in the hope they might finally bring to a end this very frustrating situation i find myself in im totally fed up.

[freespirit]

Hi Ministirth001,
So sorry to hear you are having problems with Titanbet. You have done exactly what I did,
namely making a complaint through SBR and writing to the Antiguan Gaming Commission.
Whether it was just one of those or both together which led to my funds being released I
don't know. I'm just happy that the whole matter was resolved after dragging on for weeks.
The Gaming Commission do take a while to reply......15 days in my case...so be patient, hang
in there and hopefully you will also have a satisfactory result.

[bets78]

I have been a member of this forum for ages but don't remember ever making a comment although I read posts on a regular basis to keep up with what books are good/bad, however, after reading this thread I feel I must comment, I had money in Titan Bet and after coming across this thread a few days ago started to get worried, I have used Titan bet since 2011 and had a Balance equivalent to around $450 as my account is UK based. I requested a withdrawal 2 days ago and it took 28 hours to hit my Neteller account the money is there as I have just checked my balance. So I want to say Titan have always and still have paid me so these comments may feel justified to you guys who have been asked for verification documents time and time again but I really think this is for newer accounts due to all the bonus abuse and multiple accounts being made, I don't feel that titan is out to screw anyone over but I do think they want to check and check again that the people who have newer accounts are genuinely who they say they are, I believe you will get paid but may have to jump through a few hoops to do so, am not saying this is right or wrong it is just the way it is but at least they are thorough. I think it is wrong to accuse a book of not paying when they do pay just maybe not as fast as some may like Just my opinion, oh and BTW I am female so no vulgar comments please guys, keep it clean

[dealer wins]

I wouldnt go near Titenbet in a million years!!