On the 28th of February matchbook suspended my account, which has around 9000 dollars in it. The compliance team said they were investigating my betting history.
Yesterday I got a response, they had concluded that I had been transferring money between betting accounts and have referred it to the Alderney gambling commission. They have either been incredibly stupid or deliberately malicious in doing this, or perhaps both.
The suspension follows my betting on a tennis match between Juan Monaco and Paulo Lorenzi. The first match I had bet on in months on matchbook and one of the only times I had used matchbook inplay.
I happened to have matchbook up on my screen when the match was in progress as I'd been meaning to take a look inplay to see if liquidity was good enough to make it possible to trade tennis matches inplay there. To my surprise the market had good liquidity with thousands of dollars up at any one time. I placed several bets on the market, but quickly realised that the market/money was slow in changing the odds, and must be using a slow stream or scoreboard because I could get a bet matched after a point was finished but before the odds had changed/money had been cancelled. Effectively this gave me the chance to get value bets after every point. I deposited more money to take advantage of this but shortly after whoever was offering the thousands of dollars in the market stopped doing so. Then 10 or so minutes later they resumed offering thousands of dollars again. This time the odds moved slightly quicker and maybe I only got one or two bets matched after the point was played. My account was then suspended.
Matchbook have come to the absurd conclusion that I was transferring money between betting accounts. This I believe is to say I have some association with the person who was offering the tens of thousands of dollars inplay in this market, effectively providing all the liquidity on this match and, I believe, many other matches on the matchbook exchange. I had thought that matchbook seeded their own markets but perhaps this is not the case. Either way the conclusion is absurd and effectively if they have suspended my account for suspected transfer of money then they should have suspended the other account which provided the tens of thousands of dollars and seeds their tennis matches in running. I highly doubt that this other account has been suspended.
I saw an opportunity on what I believed was a legitimate betting exchange and tried to take advantage of it. Maybe there are moral issues with taking advantage of someone being slow/behind live live on a betting event, but that is a side note, and if anyone is stupid enough to leave thousands of dollars of bets up at the wrong odds then they are asking to get their money taken. I will remind you that I only made 800 dollars or so on this match and was using a bookmaker scoreboard for information.
I contend that matchbook are maliciously wasting my time and the time and funds of the Alderney gambling commission by investigating this matter.
Yesterday I got a response, they had concluded that I had been transferring money between betting accounts and have referred it to the Alderney gambling commission. They have either been incredibly stupid or deliberately malicious in doing this, or perhaps both.
The suspension follows my betting on a tennis match between Juan Monaco and Paulo Lorenzi. The first match I had bet on in months on matchbook and one of the only times I had used matchbook inplay.
I happened to have matchbook up on my screen when the match was in progress as I'd been meaning to take a look inplay to see if liquidity was good enough to make it possible to trade tennis matches inplay there. To my surprise the market had good liquidity with thousands of dollars up at any one time. I placed several bets on the market, but quickly realised that the market/money was slow in changing the odds, and must be using a slow stream or scoreboard because I could get a bet matched after a point was finished but before the odds had changed/money had been cancelled. Effectively this gave me the chance to get value bets after every point. I deposited more money to take advantage of this but shortly after whoever was offering the thousands of dollars in the market stopped doing so. Then 10 or so minutes later they resumed offering thousands of dollars again. This time the odds moved slightly quicker and maybe I only got one or two bets matched after the point was played. My account was then suspended.
Matchbook have come to the absurd conclusion that I was transferring money between betting accounts. This I believe is to say I have some association with the person who was offering the tens of thousands of dollars inplay in this market, effectively providing all the liquidity on this match and, I believe, many other matches on the matchbook exchange. I had thought that matchbook seeded their own markets but perhaps this is not the case. Either way the conclusion is absurd and effectively if they have suspended my account for suspected transfer of money then they should have suspended the other account which provided the tens of thousands of dollars and seeds their tennis matches in running. I highly doubt that this other account has been suspended.
I saw an opportunity on what I believed was a legitimate betting exchange and tried to take advantage of it. Maybe there are moral issues with taking advantage of someone being slow/behind live live on a betting event, but that is a side note, and if anyone is stupid enough to leave thousands of dollars of bets up at the wrong odds then they are asking to get their money taken. I will remind you that I only made 800 dollars or so on this match and was using a bookmaker scoreboard for information.
I contend that matchbook are maliciously wasting my time and the time and funds of the Alderney gambling commission by investigating this matter.
