Hi guys,
I have a problem with skrill. I am afraid they could freeze my money forever. It is substantial amount of money and basically all money i have now !
Here is the history:
1. last year I launched a paid picks service where I provide some advice and picks for members
2. i don't have warehouse, or goods - this is modern online business so my lawyer recommened for simplicity to register this a company in offshore country which we did
3. i opened skrill business account to make it convenient for people to pay for my services online.
4. i could start to accept payments right away which i did and my account grew
5. at some point they frozen my account and blocked any outgoing payments option. they wanted scan of my id and bank statement as a proof address
6. i provided it but they now they want some more documents including scans of incorporation of the company and filled-in, very detailed questionaire for merchant account. i am willing to provide all of this for them, everything is legal and I have all this documents. no problem.
7. the problem is that they also say they require director of this company to be living (to be exact: "to be domiciled") in the country of registration of the company. i am NOT able to provide this for them, as i dont have a director living in this offshore country and i had no clue this is what they require.
i find it very strange that they let me operate and accept payments from clients and only when i raised much money they want me to fill the registration documents etc. if i knew straight away they had this requirment, i would not bother bother with Skrill but i would advice my clients to pay directly to bank account. or i would make sure i do have this domiciled director (my lawyer would help me out with it) so i would be 100% compliant to skrill rules. but it would love to know this BEFORE i accepted any $ !
my bad that i did not read the rules carefully. i just filled what they needed while registering the account and was pretty certain i am able to meet all their requirments in future, whatever they are , because i operate normal legal business.
now we are panicking with my wife that they are going to close my account and freeze the funds forever. i am unable to comply with their requirments so it is understadable they might want to close my account and to stop doing business with me.
but at least i want to be able to withdraw my money. i am very scared they will close the account AND will hold this money for themeselves.
has anyone had their skrill/moneybookers account permanently closed - what happened then with your funds? were you able to withdraw them to your bank account? i am worried it might be different for personal accounts and business accounts.
any advice how to proceed? please help!
ps: this account has never been used for any gambling related activity. i never made any outgoing transfer . i only accepted payments for membership in my service from clients. i do use my personal account for some transfers to and from bookies but skrill don't mind it, i even have vip status there.
I have a problem with skrill. I am afraid they could freeze my money forever. It is substantial amount of money and basically all money i have now !
Here is the history:
1. last year I launched a paid picks service where I provide some advice and picks for members
2. i don't have warehouse, or goods - this is modern online business so my lawyer recommened for simplicity to register this a company in offshore country which we did
3. i opened skrill business account to make it convenient for people to pay for my services online.
4. i could start to accept payments right away which i did and my account grew
5. at some point they frozen my account and blocked any outgoing payments option. they wanted scan of my id and bank statement as a proof address
6. i provided it but they now they want some more documents including scans of incorporation of the company and filled-in, very detailed questionaire for merchant account. i am willing to provide all of this for them, everything is legal and I have all this documents. no problem.
7. the problem is that they also say they require director of this company to be living (to be exact: "to be domiciled") in the country of registration of the company. i am NOT able to provide this for them, as i dont have a director living in this offshore country and i had no clue this is what they require.
i find it very strange that they let me operate and accept payments from clients and only when i raised much money they want me to fill the registration documents etc. if i knew straight away they had this requirment, i would not bother bother with Skrill but i would advice my clients to pay directly to bank account. or i would make sure i do have this domiciled director (my lawyer would help me out with it) so i would be 100% compliant to skrill rules. but it would love to know this BEFORE i accepted any $ !
my bad that i did not read the rules carefully. i just filled what they needed while registering the account and was pretty certain i am able to meet all their requirments in future, whatever they are , because i operate normal legal business.
now we are panicking with my wife that they are going to close my account and freeze the funds forever. i am unable to comply with their requirments so it is understadable they might want to close my account and to stop doing business with me.
but at least i want to be able to withdraw my money. i am very scared they will close the account AND will hold this money for themeselves.
has anyone had their skrill/moneybookers account permanently closed - what happened then with your funds? were you able to withdraw them to your bank account? i am worried it might be different for personal accounts and business accounts.
any advice how to proceed? please help!
ps: this account has never been used for any gambling related activity. i never made any outgoing transfer . i only accepted payments for membership in my service from clients. i do use my personal account for some transfers to and from bookies but skrill don't mind it, i even have vip status there.
