Okay I deposited on Bet365 on Friday and placed a few bets whatever. Looking around at my account history and other crap on there I run into a PVC (Postal Verification Code). They said it is something that will be sent in the mail... OKAY WTF???? Thanks for the heads up... No where on the site or before you sign up with them it does not say "You will be receiving in the mail about this". So once I found out about this I try to change my address but they said it will be sent out to the address that you have created the account under... There are a few flaws with this.
Upon creating the account the customer could be in the process of moving.
Discreet?
I am telling them on Live Chat that I won't be able to recieve the mail because I do not have access to the mail box any more... will if you fuks would have stated that a letter will be sent out maybe i could have gaven you the right address
. This is the responce that i got when i told the live chat assistant.
Kevini just changed my address
Nicola P Great, your Postal Verification Code will still be sent the address you registered when you joined though.
Kevin oh my god
Kevin if it will be sent out then how am i supposed to recieve it?? since i dont live there...
Nicola P You will need to contact the household to receive your letter.
Kevin wow
unbelieable
Are you serious?
Now I am asking when will the manager be in so i could speak to him/her? Still not an answer been going at it for a good 15 mins. Worst Customer Service. Edit: Been over half hour, still no answer. I went onto BetOnline and 5Dimes and they both told me instantly when the manager will be in without any hassle at all.
Fuk this book complete joke. Live betting odds at -120 on NFL, ROFL!
Upon creating the account the customer could be in the process of moving.
Discreet?
I am telling them on Live Chat that I won't be able to recieve the mail because I do not have access to the mail box any more... will if you fuks would have stated that a letter will be sent out maybe i could have gaven you the right address

Kevini just changed my address
Nicola P Great, your Postal Verification Code will still be sent the address you registered when you joined though.
Kevin oh my god
Kevin if it will be sent out then how am i supposed to recieve it?? since i dont live there...
Nicola P You will need to contact the household to receive your letter.
Kevin wow
unbelieable
Are you serious?
Now I am asking when will the manager be in so i could speak to him/her? Still not an answer been going at it for a good 15 mins. Worst Customer Service. Edit: Been over half hour, still no answer. I went onto BetOnline and 5Dimes and they both told me instantly when the manager will be in without any hassle at all.
Fuk this book complete joke. Live betting odds at -120 on NFL, ROFL!