10bet and their bonus... HELP :D

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  • Muxaxu85
    SBR Rookie
    • 11-15-13
    • 23

    #1
    10bet and their bonus... HELP :D
    I used another computer that I don't usually use in order to check my Balance and my Betting History because I could not access through my mobile, the device that I usually access to my 10bet account. 10bet mobile site was down when I tried to check it and I was not sure about the bets I made in the meanwhile, as some were not confirmed and the Balance did not update or change. I did not even place a bet through that computer.


    I do not share my account with anybody, I am not a bonus abuser.
    I deposited 400£ in my 10bet account and they removed 396£, approximately, which they mentioned that were my bonus winnings. I do not have multiple accounts, I just have one account registered with 10bet and I do not have any kind of duplicate accounts.


    I would like to have my bonus balance back in the total amount of 396£, but I think that I can forget it...
    Somebody could advise me?

    Thanks
  • bigballa
    SBR Sharp
    • 10-18-12
    • 429

    #2
    yupp, bye bye bonus
    Comment
    • horja1
      SBR Hall of Famer
      • 01-13-11
      • 5646

      #3
      Originally posted by Muxaxu85
      I used another computer that I don't usually use in order to check my Balance and my Betting History because I could not access through my mobile
      10bet said that is the reason to take your money?
      Comment
      • DiCaprioHD1995
        SBR High Roller
        • 11-03-13
        • 163

        #4
        the 400 deducted from you main balance or your bonus balance ???
        Comment
        • Muxaxu85
          SBR Rookie
          • 11-15-13
          • 23

          #5
          the 400 deducted from my "bonus balance", however I just recevied 200£ bonus...
          they said that the reason was "due to multiple accounts" under same IP..
          Comment
          • pjesnik24
            Restricted User
            • 11-01-05
            • 1286

            #6
            you can forget it as you are a bonus abuser in their eyes
            Comment
            • horja1
              SBR Hall of Famer
              • 01-13-11
              • 5646

              #7
              Originally posted by Muxaxu85
              the 400 deducted from my "bonus balance", however I just recevied 200£ bonus...
              they said that the reason was "due to multiple accounts" under same IP..
              what was your balance before they deducted the 400?
              Comment
              • bettingstation
                SBR MVP
                • 03-25-13
                • 1084

                #8
                try to get help from sbr team to solve your problem
                Comment
                • Muxaxu85
                  SBR Rookie
                  • 11-15-13
                  • 23

                  #9
                  Originally posted by horja1
                  what was your balance before they deducted the 400?
                  690£ and 200£ in open bets
                  Comment
                  • TheDonger
                    SBR Sharp
                    • 11-16-13
                    • 352

                    #10
                    These guys are theif, I have just wrote a thread having huge trouble getting my funds. This site is a scam, try to get back your money, run away, never come back.
                    Comment
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