Preparing a complain againt wagerweb
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robmpinkSBR Posting Legend
- 01-09-07
- 13205
#36Comment -
pologqSBR Posting Legend
- 10-07-12
- 19899
#38i think the book screwed you out of your win, they should payComment -
SBR ForumAdministrator
- 12-02-06
- 4559
#39Comment -
davidchongSBR MVP
- 02-10-06
- 1806
#40
SBR, keeping saying what the book said, is not helping to resolve, as you a mediator of the issue, there no comments from your side about this issue, not investigating at all, question we make like, why this happend, this can be repeat in the future, its normal this or was an exception that day.
If you like we can return to email as my english not very well i can try to explain or comment on any of your question.Comment -
SBR ForumAdministrator
- 12-02-06
- 4559
#41David,
Your English seems plenty fine. You didn't give us any details saying you could only speak via telephone as your English wasn't good, not sure if someone's writing on your behalf?
It's cut and dry. You cashed out on an incorrect market, the market was resettled. You have no case.Comment -
davidchongSBR MVP
- 02-10-06
- 1806
#42phone: for spanish, i am using help from traslator for english.Comment -
GoodluckSBR High Roller
- 07-23-10
- 167
#44Wow, people have no heart here.
Not here to defend anyone or any book. But it seems as if their software had an issue, the player already collected the $800 he won with the glitch-y software and now hes negative after they corrected it.
Its like seeing your bank account having a extra $500 out of possibly human or software error, you withdrawal the money that's technically not yours and when the bank corrects this, you are -$500.... whats the problem? Goes both ways... if you were a local book and your software glitched, you would want to protect yourself rather your player.. just saying..
Good Luck to you though David.Comment -
GoodluckSBR High Roller
- 07-23-10
- 167
#45In response to you David, i don't think people said you "stole" from them. It's simply a error on a human or software level. If you want to continue to play there, you respectfully have to cover the negative balance. Otherwise, say "penetrate it" and that's the end of it.
I know you feel like your being ripped off because you had so many past deposits for a large amount, but fact of the matter is. Your previous transactions are irrelevant.. (no pun intended)Comment -
davidchongSBR MVP
- 02-10-06
- 1806
#46They dont want to accept that their a glitch or problem with the software.
AS STANDARD, any malfuntion, any problem or technical issue is a AUTOMATIC NO ACTION or REFUND.
They even dont explore this option, they keep saying the market now is set correctly, how they can set correctly when at first there incorrect card activated.
In the past i have a issue with Tony 5 dimes, this same software drop a bet to a past post situation, i proved to tony that the bet was placed in before they off with videos and times, he decided to pay me.
Sports betting and handicapping forum: discuss picks, odds, and predictions for upcoming games and results on latest bets.
In response to you David, i don't think people said you "stole" from them. It's simply a error on a human or software level. If you want to continue to play there, you respectfully have to cover the negative balance. Otherwise, say "penetrate it" and that's the end of it.
I know you feel like your being ripped off because you had so many past deposits for a large amount, but fact of the matter is. Your previous transactions are irrelevant.. (no pun intended)Comment -
GoodluckSBR High Roller
- 07-23-10
- 167
#47They dont want to accept that their a glitch or problem with the software.
AS STANDARD, any malfuntion, any problem or technical issue is a AUTOMATIC NO ACTION or REFUND.
They even dont explore this option, they keep saying the market now is set correctly, how they can set correctly when at first there incorrect card activated.
In the past i have a issue with Tony 5 dimes, this same software drop a bet to a past post situation, i proved to tony that the bet was placed in before they off with videos and times, he decided to pay me.
http://forum.sbrforum.com/players-ta...e-5-dimes.html
Have you tried speaking to management there? Try to get a manager instead of a regular customer rep.Comment
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