geobet.com stolen my winnigs and bonus

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  • Bass386
    SBR Hustler
    • 03-29-12
    • 97

    #1
    geobet.com stolen my winnigs and bonus
    Hey,
    I have an account by geobet.com since two months. I've paid in 800 Euro and I claimed the 200 Euro bonus. I win some money and so my balance was 1910 Euros. Now they changed the software plattform and they stolen my winnings and the bonus. Now I have only 800 Euro in my account.

    What can I make and has somebody the same problem?

    ( Sorry for my bad english )
  • GEObet Sports
    SBR Rookie
    • 04-14-13
    • 9

    #2
    Hi,

    I apologise for the inconvenience that you experienced with respect to the change onto GEObet's new gaming platform. Your account balance was restored to 1910 EUR on April 12. Please email me at adam@geobet.com if you have any additional questions or concerns.

    Thanks!
    - Adam
    Comment
    • BaggioFan
      SBR Rookie
      • 10-24-12
      • 33

      #3
      hey, geobet sports. i wonder why you switched to new platform? it looks awful and i liked oddsmatrix
      Comment
      • Bass386
        SBR Hustler
        • 03-29-12
        • 97

        #4
        It is all okay with my account balance and geobet. Adam from Geobet help me very fast Good support from geobet
        Comment
        • Bass386
          SBR Hustler
          • 03-29-12
          • 97

          #5
          Originally posted by BaggioFan
          hey, geobet sports. i wonder why you switched to new platform? it looks awful and i liked oddsmatrix
          I think it will be tain?! But GEObet Sports can say more about it.
          Comment
          • GEObet Sports
            SBR Rookie
            • 04-14-13
            • 9

            #6
            There are many reasons why we chose to migrate onto the new platform.

            These include a mobile-optimized HTML5 Sportsbook, which features the industry’s best selection of live betting. Mobile users can get into the action wherever they are.

            More flexibility with bonusing, and the ability to provide better initial deposit bonus options.

            The next phase will also include Play‘n Go Casino games, an instant Poker product and an amazing mobile Casino experience.
            Comment
            • CaptainOmar111
              SBR MVP
              • 02-11-13
              • 2024

              #7
              @GEObets - do you accept members from Egypt ???

              If yes , Do you accept the Egyptian ( Arabic ) Documents ?
              Comment
              • GEObet Sports
                SBR Rookie
                • 04-14-13
                • 9

                #8
                Hi Bass386, Thank you for contacting our Customer Service team, I am happy that we resolved your problem efficiently and I hope
                you connect with Customer Service again if you have any other issues. It's been our pleasure serving you.

                CaptainOmar111, Please contact our Customer Service at support@geobet.com as they will be happy to assist you with your query. Thanks!
                Comment
                • mrfancy
                  SBR High Roller
                  • 03-15-10
                  • 109

                  #9
                  How does the bonus work? I see a 100% deposit bonus so I'm tempted to sign up. Anyone know what the maximum is and or what the terms and conditions are?
                  Comment
                  • Kelloggs
                    SBR Wise Guy
                    • 06-14-08
                    • 958

                    #10
                    Originally posted by mrfancy
                    How does the bonus work? I see a 100% deposit bonus so I'm tempted to sign up. Anyone know what the maximum is and or what the terms and conditions are?
                    You could click on "Terms and conditions" on the website
                    Comment
                    • zorroo1967
                      SBR Rookie
                      • 04-20-13
                      • 1

                      #11
                      problem login from bosnia
                      Comment
                      • pigmo1
                        SBR Rookie
                        • 02-01-07
                        • 2

                        #12
                        Problem login from Poland, email support no answer
                        Comment
                        • caveira
                          SBR Wise Guy
                          • 08-07-11
                          • 532

                          #13
                          Nice to see they are here...
                          Comment
                          • GEObet Sports
                            SBR Rookie
                            • 04-14-13
                            • 9

                            #14
                            GEObettors from Bosnia and Poland please email me directly. Customer Support can not identify you from your SBR handles. adam@geobet.com
                            Comment
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