Bookmaker....how can a book be this bad?

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  • Johnnythunder
    SBR MVP
    • 11-25-10
    • 2161

    #1
    Bookmaker....how can a book be this bad?
    Third day after they stopped Betmaker and transferred my account and still no funds transferred...the lastest excuse was that betmaker had a lot of customers....i thought i was the only one....now not even getting a timetable on when the funds will be in.
  • SBR Forum
    Administrator
    • 12-02-06
    • 4559

    #2
    There's no reason to worry. They are transferring many, many accounts to their new system. The merger isn't as quick as say Bookmaker non-US to CRIS of course as you're going from exchange to book.
    Comment
    • andywend
      SBR MVP
      • 05-20-07
      • 4805

      #3
      Originally posted by Johnnythunder
      Third day after they stopped Betmaker and transferred my account and still no funds transferred...the lastest excuse was that betmaker had a lot of customers....i thought i was the only one....now not even getting a timetable on when the funds will be in.
      Johnnythunder, you need to relax.

      While we're both very unhappy that we lost the one and only exchange that was available to U.S. players, your funds are not in the slightest bit of jeopardy. I have a mid 5 figure balance at Betmaker and I'm not worried in the slightest.

      However, if Betmaker was the only outlet where you had funds and the delay is keeping you from betting entirely, I can see your frustration but a few days off from gambling never hurt anyone.

      I can personally attest there are FAR WORSE THINGS IN LIFE than having to wait a few days to regain access to your funds.
      Comment
      • Johnnythunder
        SBR MVP
        • 11-25-10
        • 2161

        #4
        Betmaker had maybe 100 accounts....im worried when ive been hearing by the end of the day for 3 consecutive days.....suggests they dont give a damn about the customers and they're incompetent...
        Comment
        • Johnnythunder
          SBR MVP
          • 11-25-10
          • 2161

          #5
          Originally posted by andywend
          Johnnythunder, you need to relax.

          While we're both very unhappy that we lost the one and only exchange that was available to U.S. players, your funds are not in the slightest bit of jeopardy. I have a mid 5 figure balance at Betmaker and I'm not worried in the slightest.

          However, if Betmaker was the only outlet where you had funds and the delay is keeping you from betting entirely, I can see your frustration but a few days off from gambling never hurt anyone.

          I can personally attest there are FAR WORSE THINGS IN LIFE than having to wait a few days to regain access to your funds.
          I would relax if they didnt tell me a new story every time I contact them.
          Comment
          • SBR Forum
            Administrator
            • 12-02-06
            • 4559

            #6
            Originally posted by Johnnythunder
            I would relax if they didnt tell me a new story every time I contact them.
            I'm not sure flustering CS will speed up the tech side of the process.

            Nothing to worry for.
            Comment
            • Johnnythunder
              SBR MVP
              • 11-25-10
              • 2161

              #7
              Originally posted by SBR Forum
              I'm not sure flustering CS will speed up the tech side of the process.

              Nothing to worry for.
              Well then they shouldnt have told me numerous lies.
              Comment
              • SBR Forum
                Administrator
                • 12-02-06
                • 4559

                #8
                Originally posted by Johnnythunder
                Well then they shouldnt have told me numerous lies.
                "Lies".

                You were given an estimate. Estimates aren't good because if one isn't met, a guy will hit up live chat every 5 mins afterward, make threads, etc.
                Comment
                • tto827
                  SBR Hall of Famer
                  • 10-01-12
                  • 9078

                  #9
                  Originally posted by Johnnythunder
                  Betmaker had maybe 100 accounts....im worried when ive been hearing by the end of the day for 3 consecutive days.....suggests they dont give a damn about the customers and they're incompetent...
                  This guy thinks an exchange can run having only 100 accounts
                  Comment
                  • James D
                    SBR MVP
                    • 01-03-13
                    • 2040

                    #10
                    Johnny,

                    It will get handled don't worry. You are with a solid book, dont sweat the small stuff.

                    I LOVED the Cosmos also BTW
                    Comment
                    • abelive1
                      SBR Rookie
                      • 12-10-12
                      • 8

                      #11
                      my money just transferred over... there working on pending bets as we speak.... there solid.. don't sweat it...
                      Comment
                      • relaaxx
                        SBR MVP
                        • 06-15-06
                        • 3281

                        #12
                        Originally posted by abelive1
                        my money just transferred over... there working on pending bets as we speak.... there solid.. don't sweat it...
                        anyone else.
                        Comment
                        • minet123
                          SBR Posting Legend
                          • 02-17-07
                          • 10280

                          #13
                          Originally posted by SBR Forum
                          "Lies".

                          You were given an estimate. Estimates aren't good because if one isn't met,
                          Kind of like Tico/Tice time
                          Comment
                          • jason1968
                            SBR Rookie
                            • 06-15-12
                            • 23

                            #14
                            Any idea how or who seeded the markets on that exchange ?
                            Comment
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