bwin cancell all my bet. help me

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  • bwinapati
    SBR Rookie
    • 02-06-13
    • 48

    #1
    bwin cancell all my bet. help me
    yesterday have open a account at bwin. have send the drive license from yesterday.

    i play normally until before 10 min, at live section show me the message my account is closed.

    i go at my account and see all my bets cancelled. see balance of acc 299.59 euro(deposit 300 eurw).

    the balance right is 1140.25
    http://img594.imageshack.us/img594/384/lalas4.jpg

    i have take screenshot of my acc.

    help me.




    http://imageshack.us/photo/my-images/692/lalas5gq.jpg/
    here i have send document.
    http://img43.imageshack.us/img43/434/lalaswre.jpg
    here before cancelled.
    http://img594.imageshack.us/img594/384/lalas4.jpg
    another here before cancelled.
    http://img198.imageshack.us/img198/2475/lalaskinisis.jpg account movement.
    http://img201.imageshack.us/img201/8076/lalas3.jpg
    cancelled bet1.
    http://img571.imageshack.us/img571/8545/lalas2.jpg
    cancelled bet2.
    http://s17.postimage.org/w05a91bj3/lalas1.jpg
    cancelled bet3.

    Last edited by bwinapati; 02-06-13, 03:10 PM.
  • ElCartofor
    SBR Rookie
    • 11-12-12
    • 38

    #2
    Hi bwinapati, you should file a complaint with SBR here: http://www.sportsbookreview.com/sportsbook-complaint/
    Comment
    • horja1
      SBR Hall of Famer
      • 01-13-11
      • 5646

      #3
      Originally posted by bwinapati
      yesterday have open a account at bwin. have send the drive license from yesterday.

      i play normally until before 10 min, at live section show me the message my account is closed.

      i go at my account and see all my bets cancelled. see balance of acc 299.59 euro(deposit 300 eurw).

      the balance right is 1140.25
      http://img594.imageshack.us/img594/384/lalas4.jpg

      i have take screenshot of my acc.

      help me.


      so what did Bwin Customer Service say when you asked them about your bets cancelation?
      Comment
      • bwinapati
        SBR Rookie
        • 02-06-13
        • 48

        #4
        Originally posted by horja1
        so what did Bwin Customer Service say when you asked them about your bets cancelation?
        i have send at bwin email but dont have receive email from bwin.

        have do complaint with SBR.
        Comment
        • horja1
          SBR Hall of Famer
          • 01-13-11
          • 5646

          #5
          Originally posted by bwinapati
          i have send at bwin email but dont have receive email from bwin.

          have do complaint with SBR.
          so you sent the email today (probably 2-3 hours ago) and you are already complaining?
          Comment
          • Sawyer
            SBR Hall of Famer
            • 06-01-09
            • 7710

            #6
            BWin = Scam, Robbers.
            Comment
            • bwinapati
              SBR Rookie
              • 02-06-13
              • 48

              #7
              Originally posted by horja1
              so you sent the email today (probably 2-3 hours ago) and you are already complaining?
              exactly
              Comment
              • horja1
                SBR Hall of Famer
                • 01-13-11
                • 5646

                #8
                Originally posted by bwinapati
                exactly
                then you can complain here too ... http://www.ecogra.org/Disputes/Polic...rocedures.aspx ... no need to wait for Bwin CS to respond to your email since you already gave them 3 hours to do that ... and if they still don't reply to your email in the next 30 mins, you should hire a lawyer and sue them ... this is outrageous
                Comment
                • horja1
                  SBR Hall of Famer
                  • 01-13-11
                  • 5646

                  #9
                  any chance this is your second Bwin account, after they closed the first one?
                  Comment
                  • bwinapati
                    SBR Rookie
                    • 02-06-13
                    • 48

                    #10
                    my first bwin account is.
                    Comment
                    • slash
                      SBR MVP
                      • 08-10-05
                      • 1000

                      #11
                      What about your boyfriend or girlfriend?
                      Comment
                      • ProlinePlayer
                        SBR Hustler
                        • 05-03-07
                        • 50

                        #12
                        I would disagree here. I think after 2 or 3 hours he has every right to complain.

                        It seems to me, that if they are going to cancel your wagers and block access to your account the time for an explanation email would be at the time it was done. It should not be up to the player to wonder why and have to send emails enquiring about the status of his bets.

                        So yes, they've had long enough.

                        PLP
                        Comment
                        • bwinapati
                          SBR Rookie
                          • 02-06-13
                          • 48

                          #13
                          the bet played is at last 24 hours not at last 3 hours.
                          im not need explanation email. i want my money i have winned
                          Comment
                          • tudes7
                            SBR Hustler
                            • 10-29-10
                            • 57

                            #14
                            bwin is one of the most horrible books n it may take more than a week to get a reply from CS.
                            Comment
                            • Gallin
                              SBR High Roller
                              • 07-31-11
                              • 224

                              #15
                              Call them. They have pretty good phone CS.
                              Comment
                              • bwinapati
                                SBR Rookie
                                • 02-06-13
                                • 48

                                #16
                                no answer today
                                Comment
                                • dikefale
                                  SBR MVP
                                  • 09-20-10
                                  • 1017

                                  #17
                                  Are you Greek? I think some books dont have licence to offer betting in Greece you should check this.
                                  Comment
                                  • onemoregoal
                                    SBR Hall of Famer
                                    • 02-04-13
                                    • 8149

                                    #18
                                    Ha, Bwin are really bad at everything.
                                    What sport was the bet on?
                                    Comment
                                    • bwinapati
                                      SBR Rookie
                                      • 02-06-13
                                      • 48

                                      #19
                                      see the pic. have play ping pong. tennis. yes im greek. this is not reason of cancelled bet
                                      Comment
                                      • winner23
                                        SBR Rookie
                                        • 02-07-13
                                        • 2

                                        #20
                                        what limits have in greece because in romania is 50 euro for live betting
                                        Comment
                                        • bwinapati
                                          SBR Rookie
                                          • 02-06-13
                                          • 48

                                          #21
                                          no limits here in greece
                                          Comment
                                          • bwinapati
                                            SBR Rookie
                                            • 02-06-13
                                            • 48

                                            #22
                                            from 6.2.2013 dont have receive email from sbr or bwin.

                                            help me
                                            Comment
                                            • Gallin
                                              SBR High Roller
                                              • 07-31-11
                                              • 224

                                              #23
                                              Originally posted by bwinapati
                                              from 6.2.2013 dont have receive email from sbr or bwin.

                                              help me
                                              Like I already said, call them.
                                              Comment
                                              • Santo
                                                SBR MVP
                                                • 09-08-05
                                                • 2957

                                                #24
                                                Were you expecting problems going in, or just a habitual screenshotter?
                                                Comment
                                                • lukahh
                                                  SBR Wise Guy
                                                  • 04-08-10
                                                  • 941

                                                  #25
                                                  Originally posted by Santo
                                                  Were you expecting problems going in, or just a habitual screenshotter?
                                                  ouch. a good point.
                                                  Comment
                                                  • bwinapati
                                                    SBR Rookie
                                                    • 02-06-13
                                                    • 48

                                                    #26
                                                    im wait and nothing from bwin. no reply at my emails
                                                    Comment
                                                    • CaptainOmar111
                                                      SBR MVP
                                                      • 02-11-13
                                                      • 2024

                                                      #27
                                                      Originally posted by Sawyer
                                                      BWin = Scam, Robbers.
                                                      I Have to agree because hundreds of players are complaining with bwin ...

                                                      They take the money and pay it to Real Madrid , LoL
                                                      Comment
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