Matchbook not accepting bets from your region

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  • DitKent
    SBR High Roller
    • 09-11-10
    • 189

    #1
    Matchbook not accepting bets from your region
    namely australia, everything was normal yesterday placed a bet on the nba now all of the sudden this popup comes up when I tried to place a bet.
    Did not get an email or anything to inform or given any reasoning, very unprofessional.
    Don't know why they did this, they have been accepting bets from australian customers for many years
  • bookie
    SBR MVP
    • 08-10-05
    • 2112

    #2
    What did they say when you wrote them about it?
    Comment
    • goombah
      SBR Sharp
      • 04-27-11
      • 297

      #3
      I get that error once in a blue moon. If you use another browser it will work. Probably if you delete your cache it will work as well.
      Comment
      • bookie
        SBR MVP
        • 08-10-05
        • 2112

        #4
        Originally posted by goombah
        I get that error once in a blue moon. If you use another browser it will work. Probably if you delete your cache it will work as well.
        That's got to be it. We would have heard if MB had changed a regional policy.
        Comment
        • Russian Rocket
          SBR Aristocracy
          • 09-02-12
          • 43910

          #5
          a bookie should know that you should always clear your Cache...a browser cache that is
          Comment
          • sportsbetwin
            SBR Wise Guy
            • 03-07-09
            • 745

            #6
            I got bets on today OK - be devo if I was blocked from matchbook
            Comment
            • MatchbookMike
              SBR High Roller
              • 05-03-11
              • 200

              #7
              Hi guys,

              There hasn't been any change in Matchbook's policy so it's probably just a technical glitch.

              If you're still having problems with it can you e-mail accounts@matchbook.com with the details.

              Thanks,

              Mike
              Comment
              • katstale
                SBR MVP
                • 02-07-07
                • 3924

                #8
                What abt that VIP loyalty program Mike?
                Comment
                • noyb
                  SBR Wise Guy
                  • 09-13-05
                  • 971

                  #9
                  Originally posted by MatchbookMike
                  so it's probably just a technical glitch.
                  yes, happened to me also several times over the last few months. logging in and out while changing browser or pc fixes it, but it would be nice if this could be adressed.
                  Comment
                  • BeardedTaco
                    SBR Wise Guy
                    • 10-18-11
                    • 647

                    #10
                    Originally posted by katstale
                    What abt that VIP loyalty program Mike?
                    After changing their commission policy which hurt the players I'd be surprised if they are going to go forward with their 2 year old promise of rolling out some great VIP benefits.
                    Comment
                    • the_situation
                      SBR MVP
                      • 10-22-10
                      • 2735

                      #11
                      Originally posted by BeardedTaco
                      After changing their commission policy which hurt the players I'd be surprised if they are going to go forward with their 2 year old promise of rolling out some great VIP benefits.
                      Matchbook Media was awesome
                      Comment
                      • Marrowhine
                        SBR Hustler
                        • 07-04-10
                        • 75

                        #12
                        Mike, Any chance matchbook can be listed on odds comparison sites like oddsportal? It's pretty frustrating when you offer a real standout often arbable price but it doesn't get touched for hours!
                        Comment
                        • MatchbookMike
                          SBR High Roller
                          • 05-03-11
                          • 200

                          #13
                          Originally posted by Marrowhine
                          Mike, Any chance matchbook can be listed on odds comparison sites like oddsportal? It's pretty frustrating when you offer a real standout often arbable price but it doesn't get touched for hours!
                          Hi Marrow,


                          Matchbook is currently listed on the following odds comparison sites

                          Bestbetting
                          Betbrain
                          SBR
                          Covers

                          We will no doubt be on more in the future so will keep you informed

                          Matchbook Mike
                          Comment
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