BetIslands Grading Mistake?

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • GimpedMaster
    SBR Wise Guy
    • 11-15-10
    • 764

    #1
    BetIslands Grading Mistake?
    Just wondering if I'm misunderstanding something and wondering how the heck this wager got graded wrong.

    I did a teaser yesterday, and as the default BI teaser is 6 points, I purchased the extra point to get Oregon State to +4. As I feared, they lost but kept it within a field goal, which should mean +4 is a winner.

    Thus far I'm extremely happy with BetIslands, their service has been great, and while I wish they had a mobile app to make things easier on the go, I really have found they are my most used and favorite book.

    I'm assuming this is a simple automated error somehow but just want to make sure I'm not crazy, is the best way to resolve this going to be contacting customer service in the morning?
  • dark star
    SBR MVP
    • 01-04-09
    • 3900

    #2
    They should fix this quickly for you.Keep us updated on how long it takes
    Comment
    • GimpedMaster
      SBR Wise Guy
      • 11-15-10
      • 764

      #3
      Wow, top notch service for sure:

      Please wait for a site operator to respond.
      You are now chatting with 'dutch'
      dutch: Hi, Gimped
      Gimped: hello dutch
      Gimped: there was a wager incorrectly graded for me last night
      Gimped: Internet / -1 Ticket #: 1052069 Oct 27 05:33 PM Oct 27 10:20 PM CFB CFB 2 TEAM COLLEGE TEASER [177] OHIO STATE +7-108 (B+7) [179] OREGON STATE +4-108 (B+7) 1200 / 1000 0 NO BET WIN PUSH 10/23/2012 09:01 PM
      dutch: a moment
      Brandon: I had oregon state at +4 and they finished the game losing by 3, or +3
      Gimped: so this should be a win, not a push
      dutch: Okay, I have wagering looking at it now
      Gimped: thank you sir
      dutch: give us 10 to 15 minutes, and we will have it corrected, and thanks for bringing it to my attention
      dutch: shouldn't be more than a few more minutes
      dutch: Sunday is a terrible day for this to happen to you.
      Gimped: its ok
      Gimped: thanks much!
      dutch: you're welcome
      Comment
      • Hankwins
        SBR MVP
        • 09-17-10
        • 2232

        #4
        i don't call that top notch service, if a book fails to pay me on winning wager by grading it wrong, i absolutly exspect them to fix it immediatly.
        Comment
        • 5mike5
          SBR Aristocracy
          • 09-21-11
          • 51850

          #5
          i agree
          Comment
          • Powderguy
            SBR Hall of Famer
            • 09-18-09
            • 6939

            #6
            meeeeh on their service
            Comment
            • Frogger
              SBR Sharp
              • 04-17-10
              • 382

              #7
              Should have taken 1-2 minutes
              Comment
              • mr.ed
                SBR High Roller
                • 09-07-07
                • 211

                #8
                I had one graded incorrectly 6 months ago and it was never corrected. I even submitted SBR complaint and Lou sided with the book!

                I wagered the cut at US Open would be at 148 or under. The cut was 148. You can verify this at any golf site, wikipedia, or thousands of other sports sites. Sounds liek this would be impossible to grade incorrectly, but it was. Lou said cut was 149.....fairly obvious he doesn't know much about golf as if he did he would know that cut was 148. FYI...cut in golf is highest score of those making cut..not the best score of those missing the cut. I tried to explain this until I was blue in the face (I'm OK now and back to pasty white). All it takes is for one golf person to look at this and correct the error. Or, they can ask 5dimes or LVH who graded the same wager correctly.

                BetIslands is a great book, and I still play there, they just don't know much about golf. The real blame goes to SBR who received complaint but didn't take the time to determine if complaint was legit and sided with the book. I sent tons and tons of supporting documentation but apparently it was ignored for whatever reason.

                Internet /
                -1Ticket #: 130081
                Jun 15 07:15 AM
                TNTTHE SCORE THE CUT MADE AT WILL
                BE
                [70024] 148 AND UNDER +115
                400 / 460
                -400LOSE
                LOSE06/13/2012
                07:48 PM
                Comment
                • Justin7
                  SBR Hall of Famer
                  • 07-31-06
                  • 8577

                  #9
                  Mr Ed, do you have a website with official results on the cut?
                  Comment
                  • wrongturn
                    SBR MVP
                    • 06-06-06
                    • 2228

                    #10
                    Cut score is the highest score of players making cut.
                    Last edited by wrongturn; 10-29-12, 11:31 AM.
                    Comment
                    • HedgeHog
                      SBR Posting Legend
                      • 09-11-07
                      • 10128

                      #11
                      Originally posted by Justin7
                      Mr Ed, do you have a website with official results on the cut?
                      You can get this info at pgatour.com and click on tournaments. They have the results of all tourneys there and as far as the US Open is concerned, 148 was the cutline as 149 and worse were eliminated. Mr Ed should have won his bet.
                      Last edited by SBRAdmin3; 06-10-14, 09:54 AM. Reason: Link Not Working - Removed-)
                      Comment
                      • mr.ed
                        SBR High Roller
                        • 09-07-07
                        • 211

                        #12
                        This from USOPEN.com
                        If that’s the recipe for success, some were unable to follow it,
                        including the top two ranked players in the world. Rory McIlroy and Luke Donald
                        (79-72) were among the group headed home early as the cut came at 8-over 148.
                        McIlroy’s 77-73 left him disappointed and fell far short of what the defending
                        U.S. Open champion expected of himself.



                        This from ESPN.com

                        Luke Donald, the No. 1-ranked player in
                        the world, missed the cut at the U.S. Open after a second-round 72 on Friday.
                        His 11-over par was well outside the 8-over (148) cut.
                        Last edited by SBRAdmin3; 06-10-14, 09:54 AM.
                        Comment
                        • wrongturn
                          SBR MVP
                          • 06-06-06
                          • 2228

                          #13
                          From About.com:

                          The cut line is the score that players must have in order to continue playing. For example, if the cut line is +4, then all golfers in the tournament who are at +4 or better continue; those worse than +4 are cut from the field.
                          Comment
                          • mr.ed
                            SBR High Roller
                            • 09-07-07
                            • 211

                            #14
                            Thank you Wrongturn...this is the exact quote I sent to Lou months ago when I filed complaint but apparently he wasn't impressed.

                            For those that follow golf this is elementary. Only non-golfers could possibly get this wrong.....which is why I hope that this eventually falls into lap of just one guy who knows golf. I dont' think J7 is a golf groupie, but he's a smart cookie and will discover that I was raped worse than Ned Beatty.
                            Comment
                            • HedgeHog
                              SBR Posting Legend
                              • 09-11-07
                              • 10128

                              #15
                              Originally posted by mr.ed
                              Thank you Wrongturn...this is the exact quote I sent to Lou months ago when I filed complaint but apparently he wasn't impressed.

                              For those that follow golf this is elementary. Only non-golfers could possibly get this wrong.....which is why I hope that this eventually falls into lap of just one guy who knows golf. I dont' think J7 is a golf groupie, but he's a smart cookie and will discover that I was raped worse than Ned Beatty.
                              After Lou "helped" with your complaint, did he tell you to "squeal like a pig"?

                              BI owes you $860 imo.
                              Comment
                              • richsox24
                                SBR High Roller
                                • 01-10-10
                                • 106

                                #16
                                Bet should obviously have been a winner. Shame on Corrupt Lou for not getting this right. My guess is if you would have thrown a little bone Lou's way, he would have looked at your dispute in a more honest manner. Sad.
                                Comment
                                • HedgeHog
                                  SBR Posting Legend
                                  • 09-11-07
                                  • 10128

                                  #17
                                  Originally posted by richsox24
                                  Bet should obviously have been a winner. Shame on Corrupt Lou for not getting this right. My guess is if you would have thrown a little bone Lou's way, he would have looked at your dispute in a more honest manner. Sad.
                                  My guess is that Lou sent a "little bone" Mr Ed's way--Deliverance SBR style!
                                  Comment
                                  • Betislands
                                    SBR Wise Guy
                                    • 03-17-11
                                    • 547

                                    #18
                                    Hi Mred,

                                    Please PM me your account number so I may take a closer look into this.

                                    Cheers
                                    Comment
                                    • richsox24
                                      SBR High Roller
                                      • 01-10-10
                                      • 106

                                      #19
                                      Originally posted by HedgeHog
                                      My guess is that Lou sent a "little bone" Mr Ed's way--Deliverance SBR style!
                                      LOL
                                      Comment
                                      • BigDaddy
                                        SBR Hall of Famer
                                        • 02-01-06
                                        • 8378

                                        #20
                                        how can you grade that wrong and how can you not understand it when explained to you that it was graded wrong?

                                        unreal

                                        it took a misgraded wager 6 months later from another player to get this right?


                                        whoever handled that complaint should never handle another one.

                                        JMO
                                        Comment
                                        • richsox24
                                          SBR High Roller
                                          • 01-10-10
                                          • 106

                                          #21
                                          Originally posted by BigDaddy
                                          how can you grade that wrong and how can you not understand it when explained to you that it was graded wrong?

                                          unreal

                                          it took a misgraded wager 6 months later from another player to get this right?


                                          whoever handled that complaint should never handle another one.

                                          JMO

                                          Lou at his finest. Money talks. Imagine how many other complaints Lou "handled"
                                          Comment
                                          • Kaabee
                                            SBR MVP
                                            • 01-21-06
                                            • 2482

                                            #22
                                            absolutely unreal and inexcusable regarding that golf wager.
                                            Comment
                                            • cutter2225
                                              SBR High Roller
                                              • 07-15-09
                                              • 187

                                              #23
                                              Waiting on Lou to chime in and face the music. No possible way he can defend his ruling based on the info supplied by MrEd and if everything regarding that wager is above board then my opinion of SBR staff being for sale will be at an all time high.
                                              Comment
                                              • HedgeHog
                                                SBR Posting Legend
                                                • 09-11-07
                                                • 10128

                                                #24
                                                I seriously doubt that Lou and BI conspired to take Mr Ed for a $400 bet. Instead it's more a matter of ignorance of golf terminology and piss poor follow through. Lou is more familiar with tennis rules than golf, so I understand his confusion. However, he should have sought help elsewhere to see how other Books graded the same wager. I believe BI copies its props from CRIS, so contacting them would have been a logical step to take.

                                                I also have to say I'm a little surprised that BI's grading manager didn't do more research on this matter prior to saying "nay" to Mr Ed. The poor guy then had to argue unsuccessfully until he was "hoarse". Thankfully it looks like it'll finally be resolved favorably.
                                                Comment
                                                • richsox24
                                                  SBR High Roller
                                                  • 01-10-10
                                                  • 106

                                                  #25
                                                  Originally posted by HedgeHog
                                                  I seriously doubt that Lou and BI conspired to take Mr Ed for a $400 bet. Instead it's more a matter of ignorance of golf terminology and piss poor follow through. Lou is more familiar with tennis rules than golf, so I understand his confusion. However, he should have sought help elsewhere to see how other Books graded the same wager. I believe BI copies its props from CRIS, so contacting them would have been a logical step to take.

                                                  I also have to say I'm a little surprised that BI's grading manager didn't do more research on this matter prior to saying "nay" to Mr Ed. The poor guy then had to argue unsuccessfully until he was "hoarse". Thankfully it looks like it'll finally be resolved favorably.
                                                  I agree that BI shouldnt have gotten this wrong to begin with but when someone submits a dispute and Lou is the one who handles it, its impossible to me that Lou can look at this case and side with the book...absolutely impossible. This part just reeks of scum and dishonesty
                                                  Comment
                                                  • HedgeHog
                                                    SBR Posting Legend
                                                    • 09-11-07
                                                    • 10128

                                                    #26
                                                    Mr Ed:

                                                    Give us an update. Did the grading get reversed on your golf bet?
                                                    Comment
                                                    SBR Contests
                                                    Collapse
                                                    Top-Rated US Sportsbooks
                                                    Collapse
                                                    Working...