The Dumbest Customer Encounters

[OldBill]

1."I work at Barnes & Noble. One day, I kid you not, a customer in all seriousness asked if we sold books. I thought he was kidding, so I laughed. He was, in fact, not joking..."

2."A customer shouted 'HOLIDAY20' at me three times while I was checking her out. She thought an online coupon code worked in store because the website said to use it at checkout."

3."A customer ordered three tacos on one plate and two tacos on another. When I brought them to his table, I handed him the order of two tacos first, then the three tacos on the other plate." "He held the plates and screamed, 'I ordered three tacos, and then two tacos! Why am I getting two tacos, and then three?'

I grabbed the plates and switched them. He was embarrassed. The end."

4."I was working at Disneyland when a guest walked up to me and said, 'Excuse me! Why are you guys letting it rain? It’s ruining our vacation! Turn it off.'"
"They legitimately thought we controlled the weather at Disneyland. They were completely serious and very angry."

5."I work at a bank. A customer called and told me that her mobile deposit wasn't working. I asked her multiple questions to try to figure out what was wrong. Turns out, she was trying to mobile deposit CASH."

6."I told customers to evacuate because we had a kitchen fire. One woman looked at me and asked, 'Should I grab my kids?' I shrugged and told her, 'That’s a personal choice, I guess.'"

7."I worked at a car dealership in Calgary. A woman came in fuming because she couldn't use all the features in her car. She said it ran perfectly when it was in 'daytime mode,' but wouldn't go anywhere in 'nighttime mode.' 'Nighttime mode' was actually Neutral.""I don't know if it was supposed to be a prank, but her face was red because she was so mad. I think she was just misadvised."

8."One time, a woman was short on change, so she began digging through the tip jar. Her husband was mortified. She said, 'It wasn’t theirs to begin with.' I was indeed shocked."

9."I was working at an airline. A passenger missed their flight and asked me, 'Can you call the pilot and tell them to turn around?'"


10."A customer asked for a cappuccino with no coffee. I tried explaining how that wouldn't be possible for five minutes. She got mad at me, said I didn’t know how to do my job, and tried filing a complaint with my manager. My manager told her the exact same thing."

11."I was grabbed and forcibly hit on my arm for 'putting my filthy fingers on a woman’s cabbage.' I was scanning it because I WORKED at the checkout register. She even handed the cabbage to me."

[OldBill]

rest here

12."A lady tried to return $50 worth of product and exchange it for $250 worth of product, but couldn’t understand why I couldn’t price adjust it to be an even exchange."

"Every customer behind her was just as confused as I was."

13."A lady got mad because she bought a pool in May at full price, and they saw they had been discounted in October. She came in the store and said she was gonna empty her pool and bring it back if we didn't refund her. We all laughed. She showed up with it the next day."

14."I had to verify a customer's check, so the register made me put in his phone number. Afterwards, he went to my shift lead and said I was trying to hit on him because I had to type in his phone number into the register."

15."I work at a ski resort at 8,750 feet elevation, so that number is posted EVERYWHERE. Once a lady asked me if it was the year we opened."


16."I worked for a gas station and had a gentleman (in his late 40s, early 50s) come up to me and tell me in total seriousness, 'Lady, you can put any kind of gas in any kinda vehicle, I'm sick of this country trying to tell me what to do. It’ll run no matter what,' after I told him he should not put diesel into his Nissan Altima."

17."A customer demanded a refund four weeks after service because she insisted I didn’t color her hair properly. She thought having her roots dyed teal would make her grow teal hair."

18."I worked at a movie theater. Once a woman said, "What do you mean I can’t bring my stroller in? You just let that person with a wheelchair in! It’s the same thing!'"

"Ma’am, one is an absolutely necessary mobility aid, and the other is a convenience item for you that violates fire codes."


19."When I worked in a children’s clothing store, it was ridiculously common for parents to come in and ask, 'What size shoe is my kid?' Then, when I would ask where the kid was so we could measure their size, they would say, 'No, my kid isn’t here, but he's eight years old, so what size is he?'"

20."A customer asked why the table we have on the website is called a 'four seater' when it only has three legs (it's a round table with a modern design). Um, because it can accommodate four chairs."

"She then proceeded to tell me that she just wanted the table and not the chairs."

21."While working at a gym, I asked a client to scan their barcode, and they scanned their coconut water. I reminded them of their company-issued barcode keychain, but they told me that any barcode should work since they’re all the same anyway."

22."One time, I pointed out the bathroom to a guy, and he walked the opposite way into a cleaning closet. He came back out and looked at me like I had tricked him. It was so weird."

last but not least

23."A customer ordered salmon, so we, of course, brought her salmon. She then asked for a manager (me) because she said she wasn't paying for her meal because it tasted like fish.'""I thought I was being pranked and said, 'Ma’am. Salmon is a fish, that is what you ordered.'

She paid for her meal, but I had to eject her from the restaurant because she wouldn’t stop yelling at me."