I got to warn for Sportingbet's unreliable computer system. First it has no warnings if they change line from the point you click on your bet to the point where you confirm your bet. I got a lot of bookies and this is the only bookie I know of that would not make sure that the customer knows that the odds he chose to bet on is the one he is confirming that he bet for as well.
What makes it even worse is that on my betting receipt it tells me that I win the amount that I should have had had they not changed their odds.
My betting receipt:
Totala insatsen:
SEK 450.00
Du kan vinna:
SEK 855.00
Spelet innehåller:
Evenemang
Utfall
Typ av spel
Odds
Israel v Hungary
Under 155.5
Total Points
1.727
--------------------------------------------------------------------------------
Totala insatsen: SEK 450.00
Möjlig vinst: SEK 855.00
As you see I bet for SEK 450 and the possible winnings according to their receipt is SEK 855 which corresponds to odds of 1.90. Exactly the same odds I was chosing at first stage. As I did not look VERY careful before confirming my bet as I was in a hurry I did not notice that they changed things at the last step of confirmation and obviously they did not even change possible winnings. For the odds tha they got saved in their system 1.727 they should payout 777.17 which they also did.
But
(1) they changed odds with a HUGE lack of warning that odds has been changed. In fact I believe that only way I could notice it was to take a look at odds in that receipt. No highlighting at all that it changed.
(2) they had possible winnings corresponding to the odds I actually wanted to bet for namely 1.90.
As I noticed the incorrect odds just after I saw my receipt by pure coincidence I immediately sent them an email trying to void the bet but got no answer and later talked to their live support and they refused to void the bet. Now I had to live with a pretty poor odds for my betting idea because their system is awful.
This is NOT first time Sportingbet messed up things for me. In the past they have registered bets twice (think that is solved now but not sure and won't test it) and they have had (and still to same point got) a very odd way of noting what bet that is under and over a line in e.g. basketball. Very embarrassing of such big bookmaker to have such awful warning system and such awful computer system.
This night I also tried to make them pay after showing my receipt but in their system they only save the odds and not the possible payout they tell the customer so I got no case. And sure, they can always say that they have their rights but not even when I wanted to void the bet they allowed to that even if it was due to awful warning system.
I have never had problems with this at other bookies but at Sportingbet I had it several times. Unless you want to check your bets very much in detail all the time stay away from this poor bookmaker.
What makes it even worse is that on my betting receipt it tells me that I win the amount that I should have had had they not changed their odds.
My betting receipt:
Totala insatsen:
SEK 450.00
Du kan vinna:
SEK 855.00
Spelet innehåller:
Evenemang
Utfall
Typ av spel
Odds
Israel v Hungary
Under 155.5
Total Points
1.727
--------------------------------------------------------------------------------
Totala insatsen: SEK 450.00
Möjlig vinst: SEK 855.00
As you see I bet for SEK 450 and the possible winnings according to their receipt is SEK 855 which corresponds to odds of 1.90. Exactly the same odds I was chosing at first stage. As I did not look VERY careful before confirming my bet as I was in a hurry I did not notice that they changed things at the last step of confirmation and obviously they did not even change possible winnings. For the odds tha they got saved in their system 1.727 they should payout 777.17 which they also did.
But
(1) they changed odds with a HUGE lack of warning that odds has been changed. In fact I believe that only way I could notice it was to take a look at odds in that receipt. No highlighting at all that it changed.
(2) they had possible winnings corresponding to the odds I actually wanted to bet for namely 1.90.
As I noticed the incorrect odds just after I saw my receipt by pure coincidence I immediately sent them an email trying to void the bet but got no answer and later talked to their live support and they refused to void the bet. Now I had to live with a pretty poor odds for my betting idea because their system is awful.
This is NOT first time Sportingbet messed up things for me. In the past they have registered bets twice (think that is solved now but not sure and won't test it) and they have had (and still to same point got) a very odd way of noting what bet that is under and over a line in e.g. basketball. Very embarrassing of such big bookmaker to have such awful warning system and such awful computer system.
This night I also tried to make them pay after showing my receipt but in their system they only save the odds and not the possible payout they tell the customer so I got no case. And sure, they can always say that they have their rights but not even when I wanted to void the bet they allowed to that even if it was due to awful warning system.
I have never had problems with this at other bookies but at Sportingbet I had it several times. Unless you want to check your bets very much in detail all the time stay away from this poor bookmaker.
