04.22.2006 (01:49 PM CST)
SBR Bill Dozer reports: SBR receives two new slow-pay complaints from EuroPlay(SBR rating D+) bettors. The latest player to file a complaint reports a missing balance and a lack of email response. Calls to Europlay are answered by the sportsbookâs voice mail.
Player: "I am having problems with europlay.at which I hope you might be able to help with. I asked for a payout of 1550 euros in late January this year and was asked to send identification documents (passport and credit card used to deposit funds). I did this on Jan 29th and received a reply on Feb 2nd acknowledging receipt of these and asking for bank details (bank name,IBAN and swfit code, account number and name of account holder). I sent these off and had an email on February 12th acknowledging this information and promising transfer of the funds within 60 days. The funds had not been transferred on April 13th so I emailed asking for an update. This email was ignored. However my account balance is now 0 euros and has been since at least Monday. I checked my bank balance online today and no money has been transferred."
SBR Bill Dozer reports: SBR receives two new slow-pay complaints from EuroPlay(SBR rating D+) bettors. The latest player to file a complaint reports a missing balance and a lack of email response. Calls to Europlay are answered by the sportsbookâs voice mail.
Player: "I am having problems with europlay.at which I hope you might be able to help with. I asked for a payout of 1550 euros in late January this year and was asked to send identification documents (passport and credit card used to deposit funds). I did this on Jan 29th and received a reply on Feb 2nd acknowledging receipt of these and asking for bank details (bank name,IBAN and swfit code, account number and name of account holder). I sent these off and had an email on February 12th acknowledging this information and promising transfer of the funds within 60 days. The funds had not been transferred on April 13th so I emailed asking for an update. This email was ignored. However my account balance is now 0 euros and has been since at least Monday. I checked my bank balance online today and no money has been transferred."