MODS, Emergency! My 1,542 points just got zapped!!

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  • Capybara
    SBR Posting Legend
    • 08-17-08
    • 11803

    #1
    MODS, Emergency! My 1,542 points just got zapped!!
    Please help! I was transferring them to the sportsbook. It was taking time and I clicked something while it was in the transfer process (stupid) and they got sucked away. Can you please get them back up please? My history should show what happened -- there was no purchase and no wager placed.

    Thanks!!
  • Extra Innings
    SBR Posting Legend
    • 02-26-10
    • 15058

    #2
    You sure about that?
    Comment
    • Capybara
      SBR Posting Legend
      • 08-17-08
      • 11803

      #3
      Originally posted by Extra Innings
      You sure about that?
      What do you mean? Check my points history.
      Comment
      • The Bet Master
        SBR MVP
        • 09-29-10
        • 2665

        #4
        It looks like he is telling the truth from his point log. Transferred his 1542 but SBR gave him 0.
        Comment
        • RichardMoss
          SBR MVP
          • 11-27-08
          • 2162

          #5
          Fixed
          Comment
          • Capybara
            SBR Posting Legend
            • 08-17-08
            • 11803

            #6
            I just PM'd SBR John. Is that the right guy to PM about this, anyone know?

            I'm so stupid, I shouldn't have clicked out while the transfer was in process! Let that be a lesson to you guys... it will suck your points away.
            Comment
            • Extra Innings
              SBR Posting Legend
              • 02-26-10
              • 15058

              #7
              Originally posted by Capybara

              What do you mean? Check my points history.
              Calm Down Cappy...No need to get hostile and defensive.
              Comment
              • Capybara
                SBR Posting Legend
                • 08-17-08
                • 11803

                #8
                Originally posted by RichardMoss
                Fixed
                Thanks!! So much for my 1:00 bets, but that's okay I guess, I've been cold as ice anyway.
                Comment
                • Extra Innings
                  SBR Posting Legend
                  • 02-26-10
                  • 15058

                  #9
                  Originally posted by Capybara
                  I just PM'd SBR John. Is that the right guy to PM about this, anyone know?

                  I'm so stupid, I shouldn't have clicked out while the transfer was in process! Let that be a lesson to you guys... it will suck your points away.
                  You have your points...I fixed it.
                  Comment
                  • Capybara
                    SBR Posting Legend
                    • 08-17-08
                    • 11803

                    #10
                    Originally posted by Extra Innings
                    Calm Down Cappy...No need to get hostile and defensive.
                    I wasn't, just wasn't sure where you were going... Anyway, EI, see how you'd be if you're hard-earned 1,500 point just vanished!
                    Comment
                    • Extra Innings
                      SBR Posting Legend
                      • 02-26-10
                      • 15058

                      #11
                      Originally posted by Capybara

                      I wasn't, just wasn't sure where you were going... Anyway, EI, see how you'd be if you're hard-earned 1,500 point just vanished!
                      They did at the Craps table....almost killed myself.
                      Comment
                      • WvGambler
                        SBR Posting Legend
                        • 04-19-10
                        • 11618

                        #12
                        Originally posted by Capybara
                        I wasn't, just wasn't sure where you were going... Anyway, EI, see how you'd be if you're hard-earned 1,500 point just vanished!
                        I dont get too excited over points....but that would be a bummer.
                        Comment
                        • web_connect
                          SBR Sharp
                          • 04-24-09
                          • 299

                          #13
                          Thank you, Richard fixed your balance, we are looking into what happened.
                          Comment
                          • Capybara
                            SBR Posting Legend
                            • 08-17-08
                            • 11803

                            #14
                            Originally posted by web_connect
                            Thank you, Richard fixed your balance, we are looking into what happened.
                            Thanks, Web... I think sometimes your system gets funky during transfers... This happened to me before during a transfer. Usually all works fine but sometimes the points just vanish... which is scary when you're counting on these points for all your action!

                            You'll notice that I've been moving them back and forth to test them. I also just did blackjack for a point to see if that worked, then moved it back in here. I pretty much move them back and forth daily -- I "store" them in here, then go in there frequently for action.
                            Comment
                            • web_connect
                              SBR Sharp
                              • 04-24-09
                              • 299

                              #15
                              Originally posted by Capybara

                              Thanks, Web... I think sometimes your system gets funky during transfers... This happened to me before during a transfer. Usually all works fine but sometimes the points just vanish... which is scary when you're counting on these points for all your action!

                              You'll notice that I've been moving them back and forth to test them. I also just did blackjack for a point to see if that worked, then moved it back in here. I pretty much move them back and forth daily -- I "store" them in here, then go in there frequently for action.
                              This is something of definite concern, we are running diagnostics to see if there is a problem with your account or the transfer system. Thank you for your help!
                              Comment
                              • Capybara
                                SBR Posting Legend
                                • 08-17-08
                                • 11803

                                #16
                                Originally posted by web_connect
                                This is something of definite concern, we are running diagnostics to see if there is a problem with your account or the transfer system. Thank you for your help!
                                Okay, Web, let me know what you find, either here or in a PM... thanks! I guess if any more weird stuff happens today, it will be because you're testing. At some point later I will probably make bets or go to the casino; hopefully all will be well.
                                Comment
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