Bookmaker not refunding a push

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  • petey7979
    SBR High Roller
    • 11-18-19
    • 143

    #1
    Bookmaker not refunding a push
    I provided screenshots, spoke with 3 agents, sent email to support. They keep saying it was returned. I made a live bet over 13 Minn-Milwaukee. I bought half a run. It ended 7-6. I went all in on other games while this game was going on. When the game was tied 6-6 I knew it was at the least a push. They never returned bet amount. It was a small bet but I am down five figures to them and now they want to rip me for what? I already lost a ton on their live dealer roulette which I feel pretty pathetic about. I see why gamblers have highest suicide rate among all addictions
  • petey7979
    SBR High Roller
    • 11-18-19
    • 143

    #2
    They did same crap on table tennis match that I won. Ohio is legal in Jan. Any other place that you guys recommend over bookmaker
    Comment
    • KiDBaZkiT
      SBR Posting Legend
      • 10-20-09
      • 14962

      #3
      That’s bullshit if true. Bookmaker has really gone down hill, the last 6 months in particular.
      Comment
      • d2bets
        BARRELED IN @ SBR!
        • 08-10-05
        • 39994

        #4
        The ticket says O13.0?
        Comment
        • jjgold
          SBR Aristocracy
          • 07-20-05
          • 388179

          #5
          Bookmakers seems finished I would definitely not play their pull your money out there’s a lot of warning signs
          Comment
          • petey7979
            SBR High Roller
            • 11-18-19
            • 143

            #6
            Originally posted by d2bets
            The ticket says O13.0?
            Yes I had over 13. 7-6 final. I never got the bet amount back. They claimed it was refunded. 0 was returned
            Comment
            • slayer14
              SBR Posting Legend
              • 08-12-13
              • 22010

              #7
              to much bull shite lately
              Comment
              • pologq
                SBR Posting Legend
                • 10-07-12
                • 19899

                #8
                i would call and ask for a supervisor. live chat is useless.

                can you post a screenshot of your ticket? you didn't bet a 3 way line right where you lose if it hit exactly 13.

                sad to hear what they have become.
                Comment
                • jjgold
                  SBR Aristocracy
                  • 07-20-05
                  • 388179

                  #9
                  Bookmaker customer service people have IQs of about seven it’s a disaster
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 61206

                    #10
                    Originally posted by petey7979
                    I provided screenshots, spoke with 3 agents, sent email to support. They keep saying it was returned. I made a live bet over 13 Minn-Milwaukee. I bought half a run. It ended 7-6. I went all in on other games while this game was going on. When the game was tied 6-6 I knew it was at the least a push. They never returned bet amount. It was a small bet but I am down five figures to them and now they want to rip me for what? I already lost a ton on their live dealer roulette which I feel pretty pathetic about. I see why gamblers have highest suicide rate among all addictions
                    In your bet history does it show the bet graded a push and the right amount to be paid shown?

                    What makes you feel so certain they are mistaken?
                    .
                    Comment
                    • KiDBaZkiT
                      SBR Posting Legend
                      • 10-20-09
                      • 14962

                      #11
                      Originally posted by jjgold
                      Bookmaker customer service people have IQs of about seven it’s a disaster
                      Not only that they’ll talk down to you too like you are the one that doesn’t know shit. Fukkin clown show over there. So glad I got away from them a while ago. Seen nothing but problems from them lately.
                      Comment
                      • Fishhead
                        SBR Aristocracy
                        • 08-11-05
                        • 40179

                        #12
                        Originally posted by jjgold
                        Bookmaker customer service people have IQs of about seven it’s a disaster
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388179

                          #13
                          I just downgraded Bookmaker to a C used to be an A a year ago

                          I advise all to pull out
                          Comment
                          • pologq
                            SBR Posting Legend
                            • 10-07-12
                            • 19899

                            #14
                            Originally posted by jjgold
                            I just downgraded Bookmaker to a C used to be an A a year ago

                            I advise all to pull out
                            when in doubt, pull out
                            Comment
                            • jjgold
                              SBR Aristocracy
                              • 07-20-05
                              • 388179

                              #15
                              Lol

                              Fandual is 1000% better than bookmaker they’re not even on the same planet lines are very very similar with no BS or red tape

                              So I don’t wanna hear that I don’t promote USA books at times I do when the situation arises
                              Comment
                              • Fishhead
                                SBR Aristocracy
                                • 08-11-05
                                • 40179

                                #16
                                Originally posted by jjgold
                                Lol

                                Fandual is 1000% better than bookmaker they’re not even on the same planet lines are very very similar with no BS or red tape

                                So I don’t wanna hear that I don’t promote USA books at times I do when the situation arises


                                Interesting
                                Comment
                                • jjgold
                                  SBR Aristocracy
                                  • 07-20-05
                                  • 388179

                                  #17
                                  Fishhead I could move 1500 players out of a book with one post

                                  My word is basically law on books
                                  Comment
                                  • Fishhead
                                    SBR Aristocracy
                                    • 08-11-05
                                    • 40179

                                    #18
                                    Originally posted by jjgold
                                    Fishhead I could move 1500 players out of a book with one post

                                    Probably, yes.
                                    Comment
                                    • jjgold
                                      SBR Aristocracy
                                      • 07-20-05
                                      • 388179

                                      #19
                                      I remember Mathy they used to change his bet slip and give him a worse line and it auto accepted with no chance to decline number And he had all the proof in the world with screenshots $5000 a pop

                                      They are a book that will take shots at players Within about the last three years it started when their volume started to decrease and player base started to decrease

                                      They also cut a lot of customer service and software development which led to the decline I forgot more than everyone here knows about this industry
                                      Comment
                                      • Philmill
                                        SBR MVP
                                        • 09-30-11
                                        • 4275

                                        #20
                                        Originally posted by jjgold
                                        Fishhead I could move 1500 players out of a book with one post

                                        My word is basically law on books
                                        Comment
                                        • Auto Donk
                                          SBR Aristocracy
                                          • 09-03-13
                                          • 43558

                                          #21
                                          Originally posted by jjgold
                                          I remember Mathy they used to change his bet slip and give him a worse line and it auto accepted with no chance to decline number And he had all the proof in the world with screenshots $5000 a pop

                                          They are a book that will take shots at players Within about the last three years it started when their volume started to decrease and player base started to decrease

                                          They also cut a lot of customer service and software development which led to the decline I forgot more than everyone here knows about this industry
                                          seen here, forgetting more about the industry:


                                          Comment
                                          • jjgold
                                            SBR Aristocracy
                                            • 07-20-05
                                            • 388179

                                            #22
                                            Auto I was packing then
                                            Comment
                                            • StackinGreen
                                              SBR Posting Legend
                                              • 10-09-10
                                              • 12140

                                              #23
                                              You're stealing my lines now JJ
                                              Comment
                                              • Fishhead
                                                SBR Aristocracy
                                                • 08-11-05
                                                • 40179

                                                #24
                                                Originally posted by jjgold
                                                I remember Mathy they used to change his bet slip and give him a worse line and it auto accepted with no chance to decline number And he had all the proof in the world with screenshots $5000 a pop
                                                Oh, absolutely, same happened with Baus and me................several times.

                                                There is a big thread about that here at SBR (if it was not deleted).
                                                Comment
                                                • stake1
                                                  SBR Posting Legend
                                                  • 12-19-18
                                                  • 18116

                                                  #25
                                                  Originally posted by jjgold
                                                  Bookmaker customer service people have IQs of about seven it’s a disaster
                                                  which is 7 points greater than those over at Bol. that customer service team cannot even look up accounts without putting you on hold, take 5 minutes to answer a basic question. then after the call, they send you a survey
                                                  Comment
                                                  • DiggityDaggityDo
                                                    SBR Aristocracy
                                                    • 11-30-08
                                                    • 81450

                                                    #26
                                                    Originally posted by jjgold
                                                    Auto I was packing then
                                                    Comment
                                                    • jjgold
                                                      SBR Aristocracy
                                                      • 07-20-05
                                                      • 388179

                                                      #27
                                                      I don’t even play at bet online

                                                      Originally posted by stake1
                                                      which is 7 points greater than those over at Bol. that customer service team cannot even look up accounts without putting you on hold, take 5 minutes to answer a basic question. then after the call, they send you a survey
                                                      Comment
                                                      • stake1
                                                        SBR Posting Legend
                                                        • 12-19-18
                                                        • 18116

                                                        #28
                                                        Originally posted by jjgold
                                                        I don’t even play at bet online
                                                        smart on your behalf. their customer service is the worst around today
                                                        Comment
                                                        • goduke
                                                          SBR Posting Legend
                                                          • 02-17-10
                                                          • 11580

                                                          #29
                                                          Originally posted by jjgold
                                                          I just downgraded Bookmaker to a C used to be an A a year ago

                                                          I advise all to pull out
                                                          JJ is so butt hurt they took whatever money they were giving to him away.
                                                          Comment
                                                          • stake1
                                                            SBR Posting Legend
                                                            • 12-19-18
                                                            • 18116

                                                            #30
                                                            Originally posted by goduke
                                                            JJ is so butt hurt they took whatever money they were giving to him away.
                                                            Comment
                                                            • big joe 1212
                                                              SBR Posting Legend
                                                              • 06-01-08
                                                              • 19380

                                                              #31
                                                              What does your daily cash/in out say? You can easily tally up the daily balances to show proof.
                                                              Comment
                                                              • jjgold
                                                                SBR Aristocracy
                                                                • 07-20-05
                                                                • 388179

                                                                #32
                                                                So far today we’ve moved out 75 players and brought them over to youwager
                                                                Comment
                                                                • stake1
                                                                  SBR Posting Legend
                                                                  • 12-19-18
                                                                  • 18116

                                                                  #33
                                                                  Originally posted by jjgold
                                                                  So far today we’ve moved out 75 players and brought them over to youwager
                                                                  FirstFidelity is another “A” shop. offer bonuses where you can take out winnings before meeting “RO” requirement
                                                                  Comment
                                                                  • KiDBaZkiT
                                                                    SBR Posting Legend
                                                                    • 10-20-09
                                                                    • 14962

                                                                    #34
                                                                    Originally posted by jjgold
                                                                    So far today we’ve moved out 75 players and brought them over to youwager
                                                                    I miss youwagers football magazine. I’d pay for that shit.
                                                                    Comment
                                                                    • Fishhead
                                                                      SBR Aristocracy
                                                                      • 08-11-05
                                                                      • 40179

                                                                      #35
                                                                      Originally posted by stake1
                                                                      smart on your behalf. their customer service is the worst around today
                                                                      Should not be a concern, BOL is a GOLDMINE
                                                                      Comment
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