Coinbase/Bitcoin

[billax]

hii!

Anyone that knows how i could communicate with Coinbase/Bitcoin without populating their form?
i filled that form 5 times and the answer i get is like auto reply, do they have an email that i could use for support?

[themike78]

hii!

Anyone that knows how i could communicate with Coinbase/Bitcoin without populating their form?
i filled that form 5 times and the answer i get is like auto reply, do they have an email that i could use for support?

Yes they have an email but last time I contacted them through email they took 94 days to respond. I'm not lying. They have the worst customer service in history. This was 3 years ago so maybe they have changed their ways but not sure. I think they have a Twitter account. It might be easier to contact them that way.

[JamesBrown]

Not sure but found this on reddit
Contacting Coinbase

For your security and privacy, please contact us directly for any account-specific inquiries, as we’re unable to provide information about customer accounts on a public forum.

You can also call us 24 hours a day on any day of the year at 1-888-908-7930.

If things don’t work as expected, you require assistance, or have a question:

Coinbase Status: up-to-date information about issues with Coinbase

Coinbase Blog: the latest news and stories from Coinbase

Coinbase Support Center: answers to many questions about your Coinbase account and information on how to contact us

We welcome all questions and feedback about your Coinbase experience and strive to keep an open conversation on this forum. We understand that it can be frustrating when things don’t work as expected. We want to hear about these instances and be able to assist as quickly as possible. To help us do this, please be sure to include your support case number if posting here so we can follow up securely.

In general, PMs to the moderators will unfortunately not receive a response at this time. Please create a post about your issue instead.

[billax]

thank you..
i was looking for an email address for better communication but as i see email is worst than their form..

[ping-pong-pop]

no use for your coinbase but i had to contact kraken last month and their chat support was first class. impressive

[ClimbSomeRocks]

Coinbase is absolute bottom of the barrel crypto exchange. They made it easy to buy back in 2014... but now, avoid them at all cost.

Good companies: Kraken, Gemini, Swanbitcoin, and cashapp (no customer service)

[Headsterx]

Coinbase is absolute bottom of the barrel crypto exchange. They made it easy to buy back in 2014... but now, avoid them at all cost.

Good companies: Kraken, Gemini, Swanbitcoin, and cashapp (no customer service)

I agree about Coinbase as a few days ago Coinbase suspended my withdrawal after funds were deposited from Bovada payout. They asked for ID and selfie, even though I made hundreds of trades and deposits/withdrawals. It was finally processed but irritating that they would suspend it. I also use CashApp but I wouldn't recommend it as they can and will eventually close your account for what they would consider "unusual activities." (I just don't care as eventually I'm closing shop... lol)

[Brock Landers]

Use local Bitcoin

Can buy with cash deposits into bank accounts all you can possibly want.

That site is absolutely the best

[billax]

thank you all!
i just create a Kraken wallet, hope that kraken will be far better..

[jjgold]

Kracken top flight support

Same hour

[FullStrength]

You are paying way more for Bitcoin on that platform. Use CashApp. Fast, secure, and accepted everywhere.

[BuckyOne]

Yes they have an email but last time I contacted them through email they took 94 days to respond. I'm not lying. They have the worst customer service in history. This was 3 years ago so maybe they have changed their ways but not sure. I think they have a Twitter account. It might be easier to contact them that way.

Agreed, plus, they pull crap like wait a week finalize the transaction. Some guys like them but not me.

[BuckyOne]

Kracken top flight support

Same hour

Agreed! That is the way to go!