[CanuckG]

I'm asking here as their customer service is MIA and never answers. Maybe Carolinakid can help

Are you able to break down by sport or event on the odds ticker instead of every sport coming through? I'd like to see a breakdown of moves for each event vs every game being spammed on the odds ticker where I'm seeing 1000 moves a minute scroll by.

Also can I have every key move alert sent to me via e-mail?

[carolinakid]

did you go to setup and check the email tab

[carolinakid]

on the odd ticker you can go into setup and check the sports you want to have

[CanuckG]

on the odd ticker you can go into setup and check the sports you want to have

i only see sportsbooks not sports under odds ticket setup

[carolinakid]

1st did you see the email box on setup??

[carolinakid]

also the best time to get in touch with support is around 2 pm eastern by phone.

[CanuckG]

also the best time to get in touch with support is around 2 pm eastern by phone.

i see it now. I was able to change it - thank you

[carolinakid]

for email go to setup and then click on sounds and alerts, you will see the email box at the very top on the right

[carolinakid]

np very happy i could help out, bol with the new week and have a great Thanksgiving there

[biggie12]

Canuck aren't u in Canada?
save ur dough just use oddsportal

[CanuckG]

Canuck aren't u in Canada?
save ur dough just use oddsportal

I use OP too. My work pays for donbest.

[Roscoe_Word]

Canuck and Carolina Kid;

I signed up for a 7 day free trial at Don Best.

With the help of customer service, I got the DBS4 program downloaded.

But keep getting message: "Cant connect to server".

The CS rep said maybe I have a firewall on (who doesn't) and try toggling to off.

I did that on my Norton Security Program. (which immediately told me I was now at greater risk of PC getting infected).

However the "can't connect to server" box re-appeared. (even with firewall off...which I don't like doin)

Just figured I'd check in with you guys for an opinion before I throw in the towel.

Thanks.

[carolinakid]

Roscoe, i have never had that problem here, i also have norton 360 on the computer that i use for db..did you try taking the program off and downloading it again.i would say i know just as much as cs, if that dont work i will give you my number and we will get this thing working for you. also make sure your pw and username are correct too btw the firewall is not the problem, turn that back on

[Roscoe_Word]

Roscoe, i have never had that problem here, i also have norton 360 on the computer that i use for db..did you try taking the program off and downloading it again.i would say i know just as much as cs, if that dont work i will give you my number and we will get this thing working for you. also make sure your pw and username are correct too btw the firewall is not the problem, turn that back on

Thanks alot, CK!

I'll try uninstalling the DBS4 program, and the re-install.

[carolinakid]

i will be in here the rest of the day, we will get it working

[carolinakid]

DBS4 Installation InstructionsOur goal is to deliver the most complete and easy to use program to all customers, and your feedback is key to this. We encourage all questions and feedback, big or small, and our friendly Customer Service team is ready to help.
Windows Installation:
We have simplified the DBS4 Windows installation process, packaging all the required programs into a single program for 64-bit Windows:

1. Click here to download the 64-bit Windows DBS4 installation package
2. Once the download is complete, simply run the DBS4setup.exe program to start the installation process.

• If using EDGE or IE, ensure you click Save and not Run/Open File.
• If using Chrome, the download will be displayed on the bottom left corner. You may be asked to Keep. Click on Keep to continue the downloading.
• If using Mozilla Firefox, click Save if needed, and the download will then show on the top right corner under a blue arrow.

After installation is complete, use the DBS4 icon on your desktop or start menu to launch the program. To add the DBS4 icon to your taskbar, right-click the icon and select ‘Pin to Taskbar’.

[jjgold]

The company is a flat out a
Disgrace a bunch of queers in the office Don’t never answer phone calls and when they do massive attitudes although that’s what sausage lovers are

[Roscoe_Word]

Hello, CK.

I uninstalled and then re-downloaded and installed again.

Unfortunately, that didn't work.

In the "log-in setup" tab, I tried changing the port; and also selected a different server to connect to.

Still a no-go.

Thanks for the link, but I think I'm technically in over my head.

[carolinakid]

wow i never heard anyone having that problem, most of the time is one server will not connect, it just goes to another server......

[carolinakid]

did you go into your computer settings and click allow db

[carolinakid]

everything working normal here for me and no servers problems all day for me

[Roscoe_Word]

did you go into your computer settings and click allow db

I'm in settings (Apps and Features) and it just has 2 boxes (modify) and (uninstall).

(modify) is dimmed out.

[Roscoe_Word]

I'll put this down as an L.

At least it only occurred during a trial and not a during a monthly membership.

Thanks for your help, Kid....and GL with bets as usual.

[carolinakid]

give me a sec, let me think about it for a little while, somehow i think it something to do with the settings with norton

[carolinakid]

so you have never got to your login box i guess right

[deeppckts]

businesses/industries i hope disappear in the next 10 years:

- realtors
- dentists
- telemarketers
- don best

[carolinakid]

this has nothing to do with db, as the lines are working great.........and why in the hell would you put dentists in that list.....

[Roscoe_Word]

so you have never got to your login box i guess right

I'll try to post my log in box.

[carolinakid]

can you get to your login box in the upper left hand corner when you click db

[Roscoe_Word]

[carolinakid]

did you click apply and login

[carolinakid]

go to the login box and click setup............use port 4451 and then use server 4

[Roscoe_Word]

did you click apply and login

Yep.....unable to connect to server

[carolinakid]

it seems like it something with your computer blocking it

[carolinakid]

try the port i gave you and server 4