1. #36
    HomeRun35
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    I just got a payout from there yesterday and it took the same amount of time as last month, just over 2 days. The only difference was being on hold for 5 minutes when calling them for phone verification

  2. #37
    pavyracer
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    Covid-19 is not an excuse for slow paying. This is a red flag. They can work remotely to process payouts.

  3. #38
    HomeRun35
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    Quote Originally Posted by pavyracer View Post
    Covid-19 is not an excuse for slow paying. This is a red flag. They can work remotely to process payouts.
    You must've missed my post directly above you but I just got paid and it was on the same time frame as usual, no extra delay.

  4. #39
    DontTailMe
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    Quote Originally Posted by Barrakuda View Post
    Looks like CR is spiking right now:

    http://91-divoc.com/pages/covid-visu...ies-normalized

    Quote Originally Posted by jjgold View Post
    Costa Rica one of more stricter lock down Countries and it is working
    These two posts, right next to each other, are conflicting.

  5. #40
    zamzack
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    Don't be a shithead. The situation in many latin american countries is seriuos. Costa Rica is in a middle of a curfew, not to metion that only 20% of the public transportation is running.

  6. #41
    pimike
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    Quote Originally Posted by pavyracer View Post
    Covid-19 is not an excuse for slow paying. This is a red flag. They can work remotely to process payouts.
    I agree. I really worry about these guys. First Tony now the virus.

    They are like the Energizer Bunny, just keeps on going.

    Lol

  7. #42
    Microphone
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    Quote Originally Posted by pimike View Post
    I agree. I really worry about these guys. First Tony now the virus.

    They are like the Energizer Bunny, just keeps on going.

    Lol

    Well they're not the only book in San Jose. So should I be worried about Heritage and Bookmaker too? Living or passed (Tony), the BTC situation is the same there. As is the website. I don't worry about just them. I worry about all of them. BOL as well, things aren't any different down the road in Panama.

  8. #43
    2daBank
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    Quote Originally Posted by Microphone View Post
    Well they're not the only book in San Jose. So should I be worried about Heritage and Bookmaker too? Living or passed (Tony), the BTC situation is the same there. As is the website. I don't worry about just them. I worry about all of them. BOL as well, things aren't any different down the road in Panama.
    Imagine how big of hits these shops took when all the sports shut down! Not only revenue coming to a screeching halt but I assume a huge portion of their players started requesting withdrawals at a alarming rate!

  9. #44
    KVB
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    Quote Originally Posted by 2daBank View Post
    Imagine how big of hits these shops took when all the sports shut down! Not only revenue coming to a screeching halt but I assume a huge portion of their players started requesting withdrawals at a alarming rate!
    Yeah, the industry was offering incentive to keep your money there.

    There was a definite risk of a run on the books at a bad time for the industry.

    Perfect storm probably broke some smaller operators.

  10. #45
    teacher10
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    Quote Originally Posted by HomeRun35 View Post
    You must've missed my post directly above you but I just got paid and it was on the same time frame as usual, no extra delay.
    Lucky you. For me I usually get paid within 48 hours but not this time. I'm still waiting for my BTC payout since Sunday evening. Tomorrow night will officially be 96 hours. Luckily I haven't lost it all yet but I am sweating knowing that I can

  11. #46
    Plaza23
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    Draft Kings is going to put all 3rd world shops out of business. They already got their app in 3 states.

    Buy their stock now. Itís going from $30 to $100 within the year

  12. #47
    Hman
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    Quote Originally Posted by teacher10 View Post
    Lucky you. For me I usually get paid within 48 hours but not this time. I'm still waiting for my BTC payout since Sunday evening. Tomorrow night will officially be 96 hours.


    Same

    I'm calling tomorrow and hopefully reach someone there I know

  13. #48
    HomeRun35
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    Quote Originally Posted by teacher10 View Post
    Lucky you. For me I usually get paid within 48 hours but not this time. I'm still waiting for my BTC payout since Sunday evening. Tomorrow night will officially be 96 hours. Luckily I haven't lost it all yet but I am sweating knowing that I can

    Quote Originally Posted by Hman View Post
    Same

    I'm calling tomorrow and hopefully reach someone there I know
    I'm BTC only, I've read on here the window is shorter in that case

  14. #49
    Microphone
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    Quote Originally Posted by Hman View Post
    Same

    I'm calling tomorrow and hopefully reach someone there I know
    HMan you better use the secret Red Phone!

    IMPORTANT! Our operation has been forced to cut back staffing during this week due to COVID-19 prevention measures imposed by local government. Our Wagering Call Center lines will be temporary disabled until further notice, and our Contact Service Support staff might be harder to reach due to this situation. Thank you for your patience! Let's stay safe!.

  15. #50
    Barrakuda
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    Quote Originally Posted by DontTailMe View Post
    These two posts, right next to each other, are conflicting.
    Nope. Lockdowns usually come in response to spikes.

  16. #51
    Hman
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    Quote Originally Posted by HomeRun35 View Post
    I'm BTC only, I've read on here the window is shorter in that case
    Solely Bitcoin here too, and it's now exceeded the 96hrs.



    Quote Originally Posted by Microphone View Post
    HMan you better use the secret Red Phone!

    IMPORTANT! Our operation has been forced to cut back staffing during this week due to COVID-19 prevention measures imposed by local government. Our Wagering Call Center lines will be temporary disabled until further notice, and our Contact Service Support staff might be harder to reach due to this situation. Thank you for your patience! Let's stay safe!.


    I have his personal contact info

    Hopefully he answers/replies

  17. #52
    HedgeHog
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    Are BTC deposits also taking longer than 4 days to process at 5D?

  18. #53
    lonegambler23
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    Quote Originally Posted by pavyracer View Post
    Covid-19 is not an excuse for slow paying. This is a red flag. They can work remotely to process payouts.
    relax only brokes need the money that quickly

  19. #54
    carolinakid
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    i just heard too many things about 5 dimes over the last few yrs, i would never play there today.

  20. #55
    teacher10
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    Quote Originally Posted by Hman View Post
    Solely Bitcoin here too, and it's now exceeded the 96hrs.







    I have his personal contact info

    Hopefully he answers/replies
    Any updates Hman? Do you think compensation is warranted for the delay?

  21. #56
    HedgeHog
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    Quote Originally Posted by teacher10 View Post
    Any updates Hman? Do you think compensation is warranted for the delay?
    Like what, waiving the 3% fee they're charging now? Don't expect 5D to compensate for your inconvenience.

  22. #57
    teacher10
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    Quote Originally Posted by HedgeHog View Post
    Like what, waiving the 3% fee they're charging now? Don't expect 5D to compensate for your inconvenience.
    I got paid! Around 40 hours and then a few more hours after email confirmation.

  23. #58
    DontTailMe
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    Quote Originally Posted by Barrakuda View Post
    Nope. Lockdowns usually come in response to spikes.
    If that's all the two posts said, I would agree with you. But JJ also said:
    ...and it is working
    , with "it" referring to the lockdown. Hence, conflict, because it takes weeks to know if measures are working. So one of you is mistaken.

  24. #59
    HedgeHog
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    Quote Originally Posted by teacher10 View Post
    I got paid! Around 40 hours and then a few more hours after email confirmation.
    Congrats. Bookmaker paid me in less than a hour yesterday.

  25. #60
    gshock1
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    since mid June i have made approximately 10 withdrawals totaling around $20k. My last withdrawal processed last week. I received my funds between 30 - 72 hours. This happened before their covid message though. I have one pending for 2k right now. It's been almost 24 hours. I will keep everyone posted. For what its worth i am BTC exclusive.

  26. #61
    Microphone
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    Quote Originally Posted by gshock1 View Post
    since mid June i have made approximately 10 withdrawals totaling around $20k. My last withdrawal processed last week. I received my funds between 30 - 72 hours. This happened before their covid message though. I have one pending for 2k right now. It's been almost 24 hours. I will keep everyone posted. For what its worth i am BTC exclusive.

    Don't think any one questioned getting the money, it's just when. Keep us up to date gshock1

  27. #62
    consensusontap
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    Yes during this time they should be graded at A- so people will know the waiting time. Is there any other place to play pick 3 lottery Online that is legit cause the 5dimes four day payout delay is a bit more frustrating than usual. But they always pay just not knowing when

  28. #63
    TATUMUS
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    For what it's worth, I submitted my taxes on 14 Jul and the IRS took my money by the 15th. The only aspect of the government that is very efficient.

  29. #64
    Hman
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    Quote Originally Posted by gshock1 View Post
    since mid June i have made approximately 10 withdrawals totaling around $20k. My last withdrawal processed last week. I received my funds between 30 - 72 hours. This happened before their covid message though. I have one pending for 2k right now. It's been almost 24 hours. I will keep everyone posted. For what its worth i am BTC exclusive.




    You're going to get paid that isn't even a concern.

  30. #65
    Hman
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    Quote Originally Posted by teacher10 View Post
    Any updates Hman? Do you think compensation is warranted for the delay?



    Paid after 4 1/2 days

    I have spoken to my friend who's in management there and he reiterated that they are short-staffed due to covid restrictions which is affecting payouts.

    I jokingly told him it seems his employees in the payouts dept must feel like they always have to wait until the max hours are up before issuing the payouts

  31. #66
    gshock1
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    Quote Originally Posted by Hman View Post
    You're going to get paid that isn't even a concern.
    I know. The least bit concerned. They never stiffed anyone.

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