Bookmaker live dealer section

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  • glamis38
    SBR Rookie
    • 03-03-18
    • 35

    #1
    Bookmaker live dealer section
    Has anyone else had this problem at bookmaker? When I play European roulette in the live dealer section under the tables tab I keep getting an error message that says either "GENRAL ERROR" or "SESSION EXPIRED" sometimes it happens on the first hand and sometimes I can play for 5 to 10 mins. Now it isn't with the acutal live dealer it is under the tab that says tables right next to the slots tab.
  • lonegambler23
    SBR Hall of Famer
    • 06-22-16
    • 9761

    #2
    probably a good thing
    Comment
    • funnyb25
      BARRELED IN @ SBR!
      • 07-09-09
      • 39656

      #3
      Originally posted by lonegambler23
      probably a good thing
      This
      Comment
      • big joe 1212
        SBR Posting Legend
        • 06-01-08
        • 19379

        #4
        Happens a lot.

        So many issues with Bookmakers provider.

        I was on there today playing BJ and a hand had to be canceled due to 2 cards coming out off shoe at the same time. However, the bet wasn’t refunded. I had to be on chat with their support for 45 minutes for a ticket to be created. Still no resolution.

        Also happened before and they said I was incorrect. Took 3 days of complaints before they realized I was correct and fixed it.

        while I was waiting today I saw many complaints coming in on the chat that people’s balances were wrong. Not being paid for a blackjack, funds disappearing, etc.

        BEWARE while playing with these guys and watch your balance after every hand!
        Comment
        • jjgold
          SBR Aristocracy
          • 07-20-05
          • 388189

          #5
          I would think anything live must take a lot of bandwidth on both side therefore tech issues
          Comment
          • BrickJames
            SBR Hall of Famer
            • 05-05-11
            • 9749

            #6
            try clearing your cookies catch and history.

            Restart computer.
            Comment
            • big joe 1212
              SBR Posting Legend
              • 06-01-08
              • 19379

              #7
              Originally posted by big joe 1212
              Happens a lot.

              So many issues with Bookmakers provider.

              I was on there today playing BJ and a hand had to be canceled due to 2 cards coming out off shoe at the same time. However, the bet wasn’t refunded. I had to be on chat with their support for 45 minutes for a ticket to be created. Still no resolution.

              Also happened before and they said I was incorrect. Took 3 days of complaints before they realized I was correct and fixed it.

              while I was waiting today I saw many complaints coming in on the chat that people’s balances were wrong. Not being paid for a blackjack, funds disappearing, etc.

              BEWARE while playing with these guys and watch your balance after every hand!
              UPDATE: They credited me the missing funds today.
              Comment
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