1. #1
    glamis38
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    Join Date: 03-02-18
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    Bookmaker live dealer section

    Has anyone else had this problem at bookmaker? When I play European roulette in the live dealer section under the tables tab I keep getting an error message that says either "GENRAL ERROR" or "SESSION EXPIRED" sometimes it happens on the first hand and sometimes I can play for 5 to 10 mins. Now it isn't with the acutal live dealer it is under the tab that says tables right next to the slots tab.

  2. #2
    lonegambler23
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    probably a good thing

  3. #3
    funnyb25
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    Join Date: 07-09-09
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    Quote Originally Posted by lonegambler23 View Post
    probably a good thing
    This

  4. #4
    big joe 1212
    big joe 1212's Avatar SBR PRO
    Join Date: 06-01-08
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    Happens a lot.

    So many issues with Bookmakers provider.

    I was on there today playing BJ and a hand had to be canceled due to 2 cards coming out off shoe at the same time. However, the bet wasn’t refunded. I had to be on chat with their support for 45 minutes for a ticket to be created. Still no resolution.

    Also happened before and they said I was incorrect. Took 3 days of complaints before they realized I was correct and fixed it.

    while I was waiting today I saw many complaints coming in on the chat that people’s balances were wrong. Not being paid for a blackjack, funds disappearing, etc.

    BEWARE while playing with these guys and watch your balance after every hand!

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  5. #5
    jjgold
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    Join Date: 07-20-05
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    I would think anything live must take a lot of bandwidth on both side therefore tech issues

  6. #6
    BrickJames
    Action
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    Join Date: 05-05-11
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    try clearing your cookies catch and history.

    Restart computer.

  7. #7
    big joe 1212
    big joe 1212's Avatar SBR PRO
    Join Date: 06-01-08
    Posts: 16,213
    Betpoints: 287

    Quote Originally Posted by big joe 1212 View Post
    Happens a lot.

    So many issues with Bookmakers provider.

    I was on there today playing BJ and a hand had to be canceled due to 2 cards coming out off shoe at the same time. However, the bet wasn’t refunded. I had to be on chat with their support for 45 minutes for a ticket to be created. Still no resolution.

    Also happened before and they said I was incorrect. Took 3 days of complaints before they realized I was correct and fixed it.

    while I was waiting today I saw many complaints coming in on the chat that people’s balances were wrong. Not being paid for a blackjack, funds disappearing, etc.

    BEWARE while playing with these guys and watch your balance after every hand!
    UPDATE: They credited me the missing funds today.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


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