![Quote](https://forum.static-files.com/vb4/images/misc/quote_icon.png)
Originally Posted by
big joe 1212
Happens a lot.
So many issues with Bookmakers provider.
I was on there today playing BJ and a hand had to be canceled due to 2 cards coming out off shoe at the same time. However, the bet wasn’t refunded. I had to be on chat with their support for 45 minutes for a ticket to be created. Still no resolution.
Also happened before and they said I was incorrect. Took 3 days of complaints before they realized I was correct and fixed it.
while I was waiting today I saw many complaints coming in on the chat that people’s balances were wrong. Not being paid for a blackjack, funds disappearing, etc.
BEWARE while playing with these guys and watch your balance after every hand!