Opti, check in pal

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  • unde0087
    BARRELED IN @ SBR!
    • 03-27-08
    • 28948

    #1
    Opti, check in pal
    I think I will need your services. Bovada trying to fuk me around on a wager today.
  • Optional
    Administrator
    • 06-10-10
    • 61480

    #2
    Shoot me a PM with details?
    .
    Comment
    • unde0087
      BARRELED IN @ SBR!
      • 03-27-08
      • 28948

      #3
      Thanks for the response Opti. They finally made it right. It just had to do with a friendly that was played in non-standard form so it should have been a "no action" on the total but they graded a loss. Then I talked with CS, showing them their own rule, and so it was graded no action for about 20 minutes then back to a loss. Then I had about enough and went on rampage, once again, showing them their own rule and it was finally corrected. So aside from getting a little steamed up this morning, all is well. It was graded correctly, and the money is back in my account.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 61480

        #4
        Originally posted by unde0087
        Thanks for the response Opti. They finally made it right. It just had to do with a friendly that was played in non-standard form so it should have been a "no action" on the total but they graded a loss. Then I talked with CS, showing them their own rule, and so it was graded no action for about 20 minutes then back to a loss. Then I had about enough and went on rampage, once again, showing them their own rule and it was finally corrected. So aside from getting a little steamed up this morning, all is well. It was graded correctly, and the money is back in my account.
        Sounds like everyone else may have still been boned eh?

        Good to hear you got it sorted out though. They usually are good about correcting grading errors there.
        .
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        • unde0087
          BARRELED IN @ SBR!
          • 03-27-08
          • 28948

          #5
          Originally posted by Optional

          Sounds like everyone else may have still been boned eh?

          Good to hear you got it sorted out though. They usually are good about correcting grading errors there.
          No I made sure it was corrected , firedawg was on it with me and I made sure he got his money back. I just knew the rule well because this happened to me last season on a friendly in which I had an over on a 1st half and it won. When I logged in after I got off work it was graded a push so I asked to talk to a manager because I was unaware the match also decided to deviate from the standard match format. So I made sure I wasn't taking a loss on their rules this time.
          Comment
          • unde0087
            BARRELED IN @ SBR!
            • 03-27-08
            • 28948

            #6
            I mean, it should have been a loss because it was 1-0 at the half but the same rule cost me money last time so I guess you could say I recouped that money this time around. I just had a problem with the way CS handled the situation when I had to go back on the second time after the money had been taken out for the second time. The lady just kept trying to tell me it was a loss and I kept showing her the rule and then she just logged me off chat. I never was mean or angry until that point. I just can't stand how these companies have CS people who have no idea what gambling is and don't have a clue about rulings. They just look at it from the basic point of view so they can be right. That is what angered me. I did apologize after they finally made it right for getting heated but nothing more frustrating to be right, and they can read the rule just like I can, and just ignore it.
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 61480

              #7
              Originally posted by unde0087
              I mean, it should have been a loss because it was 1-0 at the half but the same rule cost me money last time so I guess you could say I recouped that money this time around. I just had a problem with the way CS handled the situation when I had to go back on the second time after the money had been taken out for the second time. The lady just kept trying to tell me it was a loss and I kept showing her the rule and then she just logged me off chat. I never was mean or angry until that point. I just can't stand how these companies have CS people who have no idea what gambling is and don't have a clue about rulings. They just look at it from the basic point of view so they can be right. That is what angered me. I did apologize after they finally made it right for getting heated but nothing more frustrating to be right, and they can read the rule just like I can, and just ignore it.
              Good to hear they didnt bone other bettors. Shout out to Firedawg

              That's most of them. They aren't bettors and as we know, there is a lot more nuance to bet grading than the obvious stuff.

              I always go to email as the person handling those either knows or has time to ask/check. Hate trying to explain to a live CS agent when what they think doesnt matter anyway.
              .
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              • unde0087
                BARRELED IN @ SBR!
                • 03-27-08
                • 28948

                #8
                Originally posted by Optional

                Good to hear they didnt bone other bettors. Shout out to Firedawg

                That's most of them. They aren't bettors and as we know, there is a lot more nuance to bet grading than the obvious stuff.

                I always go to email as the person handling those either knows or has time to ask/check. Hate trying to explain to a live CS agent when what they think doesnt matter anyway.
                Yes, that is what I did. After that it was handled within an hour, for good. I will start doing that from now on because trying to explain rules to CS is pointless. After those people start to feel like they aren't right they just shut down and stop listening.

                I keep telling firedawg all the time to check in at SBR but he doesn't. All he says is "they still have the doors open there?"

                What a day, but I guess this is what I get for dabbling in friendlies
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61480

                  #9
                  I getting effed by rain in NASCAR race right now too. grrrr

                  .
                  Comment
                  • unde0087
                    BARRELED IN @ SBR!
                    • 03-27-08
                    • 28948

                    #10
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 61480

                      #11
                      It worked out in the end! Pay me for Zilisch.
                      .
                      Comment
                      • unde0087
                        BARRELED IN @ SBR!
                        • 03-27-08
                        • 28948

                        #12
                        Nice opti
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