Sportsbook.com strikes again
-900$ in little charges taken out today- all duplicates of the same set of scamful charges which crippled my bank account last week (i dont remember even making most of these withdrawals that were duplicated).
I contacted live help, and the guy had the same name as me:
Kevin---: How may I help you today?
Kevin: My bank account was just QUADRUPLE charged. I am very angry.
Kevin: Every charge for the month just went through again.
Kevin: An entire $1000 dollars.
Kevin: I did not make any deposits.
Kevin: I demand that this money be put back.
Kevin---: In order for us to investigate your overbilling issue you must
first fax us a hard copy of the statement for your credit card showing
the excess charges. This information will be forwarded to the
Accounting Department who will take care of your situation. Please
note that a hard copy statement means a copy of a physical statement
you have received in the mail, as opposed to an online printout.
Kevin---:
Kevin---:
Kevin---: Our fax number is 1800 201 4919 (++1-208-567-3627 if you are
outside North America), or if it is more convenient, you may scan your
statement and attach it to an email in reply to this message. Please
ensure that your customer ID number is prominent on the fax or subject
line of the email. Your customer ID number is located underneath your
name on the grey betting ticket afer you login. Remember to also
include a brief description of your problem. Please check the quality
of your scan or fax to ensure that all information is fully legible.
Kevin---:
Kevin---: We do sincerely apologise for any inconvenience caused and we
thank you for your cooperation.
Kevin: who do i email this to?
Kevin: I will be contacting the Casinomeister about this.
Kevin: I fully expect my money to be returned
Kevin---: cashier@sportsbook.com If you have been overbilled you will get
every cent back, there was a technical error. I do apologize
Now I'm scared because I requested my account be closed before they struck. What if they close my account before I get the funds back?
I contacted the cashier, nothing back yet (it's been about a half hour). I contacted my bank and the casinomeister as well. This is ridiculous, and the original reason why I left.
-Kevin
I contacted live help, and the guy had the same name as me:
Kevin---: How may I help you today?
Kevin: My bank account was just QUADRUPLE charged. I am very angry.
Kevin: Every charge for the month just went through again.
Kevin: An entire $1000 dollars.
Kevin: I did not make any deposits.
Kevin: I demand that this money be put back.
Kevin---: In order for us to investigate your overbilling issue you must
first fax us a hard copy of the statement for your credit card showing
the excess charges. This information will be forwarded to the
Accounting Department who will take care of your situation. Please
note that a hard copy statement means a copy of a physical statement
you have received in the mail, as opposed to an online printout.
Kevin---:
Kevin---:
Kevin---: Our fax number is 1800 201 4919 (++1-208-567-3627 if you are
outside North America), or if it is more convenient, you may scan your
statement and attach it to an email in reply to this message. Please
ensure that your customer ID number is prominent on the fax or subject
line of the email. Your customer ID number is located underneath your
name on the grey betting ticket afer you login. Remember to also
include a brief description of your problem. Please check the quality
of your scan or fax to ensure that all information is fully legible.
Kevin---:
Kevin---: We do sincerely apologise for any inconvenience caused and we
thank you for your cooperation.
Kevin: who do i email this to?
Kevin: I will be contacting the Casinomeister about this.
Kevin: I fully expect my money to be returned
Kevin---: cashier@sportsbook.com If you have been overbilled you will get
every cent back, there was a technical error. I do apologize
Now I'm scared because I requested my account be closed before they struck. What if they close my account before I get the funds back?
I contacted the cashier, nothing back yet (it's been about a half hour). I contacted my bank and the casinomeister as well. This is ridiculous, and the original reason why I left.
-Kevin
