My account has been frozen for over a month now by PRIMA NETWORK. Betholdem and Bet365 holds my account in Prima POKER network. My account has been frozen because I play most of the players in the same table most of the time. I play OMAHA most of the time and in PRIMA POKER ROOm they only have 1 or 2 tables open for 3/6 or 5/10 most of the time. So they put a red flag on my account. I requested a hand histories and a solid evidence of what they are accusing me but bet365 has ignored my request and never even tried to explain to me why they have frozen my account. Betholdem only sent me 2 hand histories which is worth $100 pot. And I ask Betholdem where is the chip dumping or collusion on that hand and he(Alex the Poker manager) never provided me with solid answers. all he gave me was his opinion. He also said that he will distribute my 4k to all the players I played with.
How can he distribute my money to the players if he can't even come up with computations I have been requesting for over a month.
Betholdem is also saying that some other player have been using my computer. If that is the case then there is bug in their software or my computer is being hacked by another player through Prima Software.
It's been over a month now that I have been waiting for computations and evidence for chip dumping or collusion but they still can't provide it. Prima has over 9K of my money. I wonder what they want to do with that.
I've been talking to many players on other poker sites and they are telling me that PRIMA POKER Room is a scam because their account has been frozen also and they were provided with no evidence.
How can he distribute my money to the players if he can't even come up with computations I have been requesting for over a month.
Betholdem is also saying that some other player have been using my computer. If that is the case then there is bug in their software or my computer is being hacked by another player through Prima Software.
It's been over a month now that I have been waiting for computations and evidence for chip dumping or collusion but they still can't provide it. Prima has over 9K of my money. I wonder what they want to do with that.
I've been talking to many players on other poker sites and they are telling me that PRIMA POKER Room is a scam because their account has been frozen also and they were provided with no evidence.