Pinnacle

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  • kdmfox
    SBR MVP
    • 08-11-05
    • 1743

    #1
    Pinnacle
    I'm looking for a supplemental book for better lines on some games and signed up with Pinnacle ... You have to jump through hoops to make a deposit and withdrawal ... No instacash or echeck ... Customer service that has no phone # ... They want you to fill out an authorization form within 3 days of a deposit but they have no fax ... You have to scan documents and send email ... Can't make a withdrawal before 30 days ... Is that a joke? ... I know many rave about Pinnacle, so what the hell am I missing? ... No way I'm doing business with someone that has no phone or fax ... They told me they pass the saving on expenses on to the bettor with better lines ... Give me a break.
  • Doug
    SBR Hall of Famer
    • 08-10-05
    • 6324

    #2
    Originally posted by kdmfox
    I'm looking for a supplemental book for better lines on some games and signed up with Pinnacle ... You have to jump through hoops to make a deposit and withdrawal ... No instacash or echeck ... Customer service that has no phone # ... They want you to fill out an authorization form within 3 days of a deposit but they have no fax ... You have to scan documents and send email ... Can't make a withdrawal before 30 days ... Is that a joke? ... I know many rave about Pinnacle, so what the hell am I missing? ... No way I'm doing business with someone that has no phone or fax ... They told me they pass the saving on expenses on to the bettor with better lines ... Give me a break.
    Pinny takes NT Instacash ( costs 5%), they have e-check,They will e-mail you their phone #, I think you're wrong about 30 days, fantastic book, that's why people like them !
    Comment
    • Quarm
      SBR Sharp
      • 10-03-05
      • 313

      #3
      god thanks they have no phone number and all that unimportant stuff, thats why they are able to offer such great lines - its called efficiency.
      And just use normal Neteller, you will have very fast payouts there.
      Its a book for Pros, if you are scared away that fast i guess you aint one
      Comment
      • kdmfox
        SBR MVP
        • 08-11-05
        • 1743

        #4
        Originally posted by Doug
        Pinny takes NT Instacash ( costs 5%), they have e-check,They will e-mail you their phone #, I think you're wrong about 30 days, fantastic book, that's why people like them !
        Here's a pate from their FAQS ... Black and white on the 30 days.


        Bonus and Incentives
        We currently offer a 10% cash bonus (up to $500) for all Internet Accounts that start with $250 or more using a Cashier Check, Credit/Debit Card, INSTADEBIT, Moneybookers, NETeller, Western Union or wire transfer. This is in conjunction with the ultra-competitive prices on our Website. We also cover the fees for transfers of funds to us for $1,000 or more. All of our bonuses are subject to the client staking at least three times the amount of the initial deposit in bets before withdrawing funds, and the initial deposit and bonuses must remain in the account for a minimum of 30 days before any withdrawals are made.


        They have no echeck which is the easiest and cheapest way to transfer funds ... I'm not into high fees with Neteller, so they are out ... I emailed and asked for a phone # and they told me there was none and to use email ... Anything else? ... The Fox
        Comment
        • Brick Tamland
          SBR MVP
          • 08-12-05
          • 1336

          #5
          There are some books we cant afford NOT to use. If you are a smaller player you might be able to do without them I guess.
          Comment
          • kdmfox
            SBR MVP
            • 08-11-05
            • 1743

            #6
            Originally posted by Quarm
            god thanks they have no phone number and all that unimportant stuff, thats why they are able to offer such great lines - its called efficiency.
            And just use normal Neteller, you will have very fast payouts there.
            Its a book for Pros, if you are scared away that fast i guess you aint one

            You're a scream ... No phone and all that unimportant stuff and you characterize it as efficiency ... Someone that I can't "talk" to whether I'm a pro or not doesn't get my business ... That simple ... Gamblers are too used to being abused so after a while I suppose it feels good ... And I'm not scared away because I "ain't" a pro ... The Fox
            Comment
            • Quarm
              SBR Sharp
              • 10-03-05
              • 313

              #7
              you can talk to them, just like you talk to me now - over the net :-P
              Abused by Pinny? Yeah thats why everyone loves them, get real dude and stop the whining please
              Comment
              • Doug
                SBR Hall of Famer
                • 08-10-05
                • 6324

                #8
                Originally posted by kdmfox
                Here's a pate from their FAQS ... Black and white on the 30 days.


                Bonus and Incentives
                We currently offer a 10% cash bonus (up to $500) for all Internet Accounts that start with $250 or more using a Cashier Check, Credit/Debit Card, INSTADEBIT, Moneybookers, NETeller, Western Union or wire transfer. This is in conjunction with the ultra-competitive prices on our Website. We also cover the fees for transfers of funds to us for $1,000 or more. All of our bonuses are subject to the client staking at least three times the amount of the initial deposit in bets before withdrawing funds, and the initial deposit and bonuses must remain in the account for a minimum of 30 days before any withdrawals are made.


                They have no echeck which is the easiest and cheapest way to transfer funds ... I'm not into high fees with Neteller, so they are out ... I emailed and asked for a phone # and they told me there was none and to use email ... Anything else? ... The Fox
                I don't get the reason for the 30 days, maybe something new, I wouldn't worry about.

                They do indeed have e-check, I used it in the past week, I believe it's thru Insta-debit.

                Non-Costa Rican books seem to have some recent governmental BS required by their jurisdictions.

                Pinny will literally pay a Neteller withdrawal in 5-10 minutes at 3am EST.

                They are as good as any book. Same class as Olympic, WSEX, Cris, Hollywood, etc.

                The testimonials must mean something, we aren't all Pinny shills !



                The literal wording of the rule means to me that winnings above the deposit and bonus can be withdrawn right away !
                Last edited by Doug; 10-10-05, 10:10 PM.
                Comment
                • fabric86
                  SBR Sharp
                  • 09-22-05
                  • 393

                  #9
                  Pinnys great!
                  Comment
                  • MAB
                    SBR Sharp
                    • 09-04-05
                    • 253

                    #10
                    Pinnacle is great. I use INSTADEBIT with no issue. Fast and easy.
                    Comment
                    • Doug
                      SBR Hall of Famer
                      • 08-10-05
                      • 6324

                      #11
                      Originally posted by MAB
                      Pinnacle is great. I use INSTADEBIT with no issue. Fast and easy.
                      That's still going to cost you 5%, Use E-check instead, the fee is too much to eat, better yet plan ahead and use regular NT.
                      Comment
                      • MAB
                        SBR Sharp
                        • 09-04-05
                        • 253

                        #12
                        Unless I'm missing something, instadebet deposits are free and there is one free withdrawl per month when >$500.

                        Where do you get the 5% from?

                        I think you are referring to Neteller's Instacash. Instadebit basically is echeck.
                        Comment
                        • darkghost
                          SBR MVP
                          • 09-19-05
                          • 1721

                          #13
                          They do have a phone #. They just don't advertise it very well. It's under the Contact Us tab. Obviously they don't want alot of wagers over the phone, but they do accept them. & I concur w/ most everyone Pinny is great.
                          Comment
                          • BuddyBear
                            SBR Hall of Famer
                            • 08-10-05
                            • 7233

                            #14
                            pound for pound, Pinny is the best book out there. You are doing yourself a huge disservice if you elect not to play with them.

                            Best course of action is to open up a neteller account. At first, I refused to do it but now I wonder how I ever lived w/o Neteller.
                            Comment
                            • pags11
                              SBR Posting Legend
                              • 08-18-05
                              • 12264

                              #15
                              agree with buddybear here...Pinnacle is very efficient...
                              Comment
                              • natrass
                                SBR MVP
                                • 09-14-05
                                • 1242

                                #16
                                Originally posted by kdmfox
                                I'm looking for a supplemental book for better lines on some games and signed up with Pinnacle ... You have to jump through hoops to make a deposit and withdrawal ... No instacash or echeck ... Customer service that has no phone # ... They want you to fill out an authorization form within 3 days of a deposit but they have no fax ... You have to scan documents and send email ... Can't make a withdrawal before 30 days ... Is that a joke? ... I know many rave about Pinnacle, so what the hell am I missing? ... No way I'm doing business with someone that has no phone or fax ... They told me they pass the saving on expenses on to the bettor with better lines ... Give me a break.
                                Its strange you post that as that has been my experience.

                                I emailed them about how I could open an account from the UK as I dont have a scanner/want to use a Debit Card and I had to write three times before I got a reply ... and then it was just a standard repeat of the website.

                                In my dealings I found them very slow to respond to emails (I have sent one maybe three days ago ... just two lines long with one question) and still no reply.

                                As the folk on here show, they do have a great rep and for soccer are good prices. In fact, I dont think I have ever heard a single reasonable complaint about Pinnacle.

                                However, I think you were referring to their not being user friendly and I totally agree ... which is extremely poor in my opinion .. how much can maybe eight extra CS employees cost in Costa Rica?

                                In fact, look at the discussions on this thread about funding a Pinnacle account ... if there is confusion on this forum then it does show that Pinnacle are weak on this issue.
                                Comment
                                • raiders72001
                                  Senior Member
                                  • 08-10-05
                                  • 11101

                                  #17
                                  Natrass- Pinny never takes days to reply to email. The problem must be on your end with the email delay. They are located in Curacao not CR.
                                  Comment
                                  • natrass
                                    SBR MVP
                                    • 09-14-05
                                    • 1242

                                    #18
                                    Originally posted by raiders72001
                                    Natrass- Pinny never takes days to reply to email. The problem must be on your end with the email delay. They are located in Curacao not CR.
                                    No, they didnt reply to my first two at all. May have been partly because I asked too many questions at once and not appreciateing the English language factor.

                                    The last one, no answer at all ... trust me (this is the contact point for "Opening an Account" queries ... there is another one for CS I think).

                                    Yes, Curacao ... my geography isnt so great for that neck of thre woods.
                                    Comment
                                    • Doug
                                      SBR Hall of Famer
                                      • 08-10-05
                                      • 6324

                                      #19
                                      Originally posted by MAB
                                      Unless I'm missing something, instadebet deposits are free and there is one free withdrawl per month when >$500.

                                      Where do you get the 5% from?

                                      I think you are referring to Neteller's Instacash. Instadebit basically is echeck.

                                      My bad, Insta-debit is fine, NT insta-cash is 5%. I make missteaks !

                                      Comment
                                      • kdmfox
                                        SBR MVP
                                        • 08-11-05
                                        • 1743

                                        #20
                                        In hear a lot of "Pinny is great", "pound for pound" they are the best, and "very efficicient" but no reasons why ... I agree they have a slightly better line than most but that depends sometimes on which side of the line you are on ... Let's face facts, most bettors lose because of lack of winners and not because their stake is slowly being eroded over a long period of time due to unfriendly lines.

                                        I use Bodog and I'll admit their lines appear unfriendly compared to most, a fact if you are on the favorite most of the time ... Case in point is the Yanks/Angels game last night ... They had the worse line if you were on the Yanks and by far the best line (per SBR Odds) if you were on the Angels.

                                        I'm a 25-150 bettor with occasional games higher, not obsessed with lines, but will stay away from most bets -120 or higher ... I tend to look for a live dog.

                                        How many out there lose because of unfriendly lines vs. lack of winners??????

                                        As for Pinnacle (I don't affectionately call them Pinny as I'm not an official PBK), I need to have the option of "talking" to someone if I have a problem, especially in this business ... A phone and a fax aren't luxury items when doing business, any kind of business ... Think of eveyone you do business with in your daily lives ... How many of you would put up with sending emails to everyone?

                                        The Fox
                                        Comment
                                        • jjgold
                                          SBR Aristocracy
                                          • 07-20-05
                                          • 388179

                                          #21
                                          Foxy you make some great points in all your posts, do a search and you will get Pinny's number o forums.

                                          True most people lose for lack of winners and not bad lines.
                                          Comment
                                          • raiders72001
                                            Senior Member
                                            • 08-10-05
                                            • 11101

                                            #22
                                            kdm- There are very few problems at Pinny which is the reason for email CS only.

                                            If you are a favorite player then Pinny is a good book for you. If you play dogs you may want to get a book with a nice bonus.
                                            Comment
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