Originally <a href='/showthread.php?p=16191678'>posted</a> on 09/29/2012:
Umm. What happened to the expert that you had hired?
If someone's casino play makes you UNCOMFORTABLE and you feel you have no obligation to monitor the action, why do you offer the games in the first place? That should be a HUGE RED FLAG to anyone choosing where to send their funds.
Bottom Line - The player's winnings were stolen as you sought to confiscate them from the beginning. If you didn't, the matter would not have required mediation. Freerolling players is not an acceptable act for a sportsbook, and SBR's decision was very wrong on this matter. Legitimate books don't use monitoring their action as an excuse. They use it to make money.
Umm. What happened to the expert that you had hired?
If someone's casino play makes you UNCOMFORTABLE and you feel you have no obligation to monitor the action, why do you offer the games in the first place? That should be a HUGE RED FLAG to anyone choosing where to send their funds.
Bottom Line - The player's winnings were stolen as you sought to confiscate them from the beginning. If you didn't, the matter would not have required mediation. Freerolling players is not an acceptable act for a sportsbook, and SBR's decision was very wrong on this matter. Legitimate books don't use monitoring their action as an excuse. They use it to make money.