Last week for the NFL draft, I took the Eagles to draft a linebacker with the 30th pick at 22/1, and they grabbed Nolan Smith, Linebacker from Georgia.
That is exactly as it was announced.
I go in to check my account, and it shows that my wager was graded as a loss.
I got in touch with "customer service" as they call it, and I got a response from a chat bot (most likely) named Dominic that stated;
I apologize but defensive linebacker was the correct pick here rather than defensive linebacker.
https://www.espn.com/nfl/draft/rounds
The above link takes you to a page that references Nolan Smith as a linebacker.
I can't remember the last time that a Sportsbook actually made my argument for me, but that's what these clowns did.
I sent a follow up asking why they would consider my wager a loss, and they have chosen to ignore me. They then send follow up after follow up asking about my experience with customer service.
I remember when these guys used to pay out everything.
Prop bets on James Harden going over the total and he gets hurt 1 minute into the game, and golf wagers where Rahm is winning by a ton after 3 rounds and then tested positive for Covid, and Denny Hamlin winning a NASCAR race and later being DQ'd.
Gone are those days I guess.
If you are in the market for a sportsbook, steer clear of these thieves. They aren't what they used to be. Not sure how they get the A- rating, but it is soon to fall to F- if they keep up their nonsense.
That is exactly as it was announced.
I go in to check my account, and it shows that my wager was graded as a loss.
I got in touch with "customer service" as they call it, and I got a response from a chat bot (most likely) named Dominic that stated;
I apologize but defensive linebacker was the correct pick here rather than defensive linebacker.
https://www.espn.com/nfl/draft/rounds
The above link takes you to a page that references Nolan Smith as a linebacker.
I can't remember the last time that a Sportsbook actually made my argument for me, but that's what these clowns did.
I sent a follow up asking why they would consider my wager a loss, and they have chosen to ignore me. They then send follow up after follow up asking about my experience with customer service.
I remember when these guys used to pay out everything.
Prop bets on James Harden going over the total and he gets hurt 1 minute into the game, and golf wagers where Rahm is winning by a ton after 3 rounds and then tested positive for Covid, and Denny Hamlin winning a NASCAR race and later being DQ'd.
Gone are those days I guess.
If you are in the market for a sportsbook, steer clear of these thieves. They aren't what they used to be. Not sure how they get the A- rating, but it is soon to fall to F- if they keep up their nonsense.