1st sorry for my broken english..
Ths is my story,few days ago 12bet offer me bonus,if i deposit rm450 they give me rm250 bonus,i required to turnover 450+250 =700 x 15times before i can withdraw..so i need to rollover 10500.I make it 10500 after i wager on bacarat wholeday but 12bet still dont allowed me to withdraw my fund(balance still remain 700 at tht time). when i check with them ,they gave me ths answer ,
In line with your special casino bonus turn over, please be advised that casino live games, cards games and table games have 25% game contribution.
If you need further assistance, please contact our 24/7 Live Chat or e-mail
support@12csd.com
it mean my turnover only 10500 x 25%=2625 if i still continue to wager on bacarat table i need to wager 10500x3times again,it mean 31500..so i have no choice but to continue wager again..ok finaly i reach t turnover target after few day..by t time i reach t target i already lose some of my money..it's ok..coz 12bet also offer cashback promotion 0.2%.it mean if i turnover 10500 they will cashback 0.2% for me..but i didnt received t cashback for last week ,when i ask 12bet,they gave me ths answer
In line with your cashback concern, after further checking with account your turnover made from (2012-10-15 - 2012-10-21) as below :
Slot Machines: RM 697.61
Live Games: RM 11,160.30
(-) Both Side bet RM 10,852
Calculation: (RM 697.61 x 0.4%) - [(RM 11,160.30 - RM 10,852) x 0.2%] = RM 3.41 (less than min)
If you need further assistance, please contact our 24/7 Live Chat or e-mail support@12csd.com
12bet said i sidebet mean i bet player rm12 and banker rm10 so it wont count as turnover 22 but 12-10=2..i gamble so many years ,ths was 1st time i hear about sidebet,i don't know why there already a rules 5% charge on banker and they still call it sidebet,as i know every casino in ths world welcome gambler to put money on player and banker at a same time coz there a rules 5% on banker.How if i bet roullete 36 numbers 18red 17black and 1 green,will they said it sidebet too?18-17=1+1green?or 37numbers 18red 18black 1green,so my turnover 18-18=0+1 green?
so can anyone give me an advise,thks..
Ths is my story,few days ago 12bet offer me bonus,if i deposit rm450 they give me rm250 bonus,i required to turnover 450+250 =700 x 15times before i can withdraw..so i need to rollover 10500.I make it 10500 after i wager on bacarat wholeday but 12bet still dont allowed me to withdraw my fund(balance still remain 700 at tht time). when i check with them ,they gave me ths answer ,
In line with your special casino bonus turn over, please be advised that casino live games, cards games and table games have 25% game contribution.
If you need further assistance, please contact our 24/7 Live Chat or e-mail
support@12csd.com
it mean my turnover only 10500 x 25%=2625 if i still continue to wager on bacarat table i need to wager 10500x3times again,it mean 31500..so i have no choice but to continue wager again..ok finaly i reach t turnover target after few day..by t time i reach t target i already lose some of my money..it's ok..coz 12bet also offer cashback promotion 0.2%.it mean if i turnover 10500 they will cashback 0.2% for me..but i didnt received t cashback for last week ,when i ask 12bet,they gave me ths answer
In line with your cashback concern, after further checking with account your turnover made from (2012-10-15 - 2012-10-21) as below :
Slot Machines: RM 697.61
Live Games: RM 11,160.30
(-) Both Side bet RM 10,852
Calculation: (RM 697.61 x 0.4%) - [(RM 11,160.30 - RM 10,852) x 0.2%] = RM 3.41 (less than min)
If you need further assistance, please contact our 24/7 Live Chat or e-mail support@12csd.com
12bet said i sidebet mean i bet player rm12 and banker rm10 so it wont count as turnover 22 but 12-10=2..i gamble so many years ,ths was 1st time i hear about sidebet,i don't know why there already a rules 5% charge on banker and they still call it sidebet,as i know every casino in ths world welcome gambler to put money on player and banker at a same time coz there a rules 5% on banker.How if i bet roullete 36 numbers 18red 17black and 1 green,will they said it sidebet too?18-17=1+1green?or 37numbers 18red 18black 1green,so my turnover 18-18=0+1 green?
so can anyone give me an advise,thks..