ok, so i got this resolved. this is the email i received.
Hope this contact finds you well.
My name is Renzo, part of the management team here at Nitrobetting.eu. Your case was brought to me and I decided to review and send you an email with the actions taken. You are correct, if the website still shows the Racebook rebate we should honor that, I am sorry for the inconvenience the removal of the benefit is causing you. We already request the team in charge of the website to take care of this as soon as possible. Platform wise, I am unable to make any credit as a Rebate but let me tell you what I did. We went ahead and credited your account with 10 Mbtc.
This is us accepting our error and also expressing our respect for you and the time invested in to reporting this.
Funds are ready, you can use them at your convenience.
Even though we are no longer offering the Rebate as one of the benefits of playing with us you can from time to time ask the staff to escalate your account for a bonus review with management, we will be glad to see on the overall numbers in the account and if there is any room for perks we will be glad to proceed accordingly.
Again, thank you for your time and preference to the brand.
They have a term to try to cover themselves doing this;
Yet they also have still have the horse rebate offer in those same terms which they say are the last word on site rules.
I think your best option for the next step is to email help@nitrobetting.eu (not live chat) with an estimate of what you believe you are owed and ask for a manager to review the situation.
Nitrobetting.eu not honoring posted racebook rebates
We do offer rebates, but they are of poker. You are correct, on the website, on the bonus section, still appears the racebook rebate. I will report this situation, so we can update the website.
[COLOR=rgba(9, 30, 66, 0.54)]Lucy[/COLOR] I completely understand, but I am reporting this to the developers so they can remove that from the website since it is not updated. Thank you very much for bringing this to our attention!
Been a minute since I've used nitro but isn't this only $800 ish?
How did they screw you out of $25,000?
Yeah he would be owed like $90-100 based on those losses even giving him the max rebate of 15%, the 25k proclamation was just too hard to believe, not sure too many people lose 200k+ on nitro in just one NFL season. Good for an attention grabbing headline though.
Dear , I trust this email finds you well. My name is Russell, and I am the manager of the Loyalty Team. I am reaching out to provide you with an update on your NFL Rebate inquiry. Upon conducting a thorough review of your account, I observed that between August 26th, 2023, and January 7th, 2024, you actively participated in football action for 14 out of the 20 weeks. Unfortunately, the minimum requirement for eligibility was 15 weeks. Specifically, your account reflected football action in the following weeks:3,4,5,6,7,8,9,10,12,14,15,16,17,18 , and 19 . However, missed football action on your account during weeks: 1,2,11,and 13. Besides, your total Net Loss, during these period, amounts to 18.32mBTC. Unfortunately, the minimum amount required to qualify for the NFL Rebate is 250mBTC, and as such, you do not meet the minimum criteria to receive the rebate. It is important to note that eligibility for the NFL Rebate is determined solely based on your participation in NFL and College football. Here are the key details considered in the calculation: All action on game lines, halves, and quarters, whether pre-match or live options for college football and NFL matches. All wager types, including straights and combo bets, were factored into the calculation. For losing bets, the rebate considers the risk amount, while for winning bets, the winning amount is deducted without the risk figure. These amounts are aggregated for the specified timeframe. The rebate amount is then multiplied by the percentage specified by the ranges published in our promotion rules, based on your Football rebate grand total: Losses Ranking mBTC, Rebate Percentage: 250 – 499.99 = 5% 500 – 999.99 = 7% 1,000 – 1,999.99 = 10% 2,000 = 15% I hope this information clarifies any inquiries you may have.
I appreciate your understanding in this matter, and if you have any questions or concerns, please feel free to reach out. Thank you for your continued loyalty. Best Regards, Russell
this is the email that they sent me. it is factually incorrect. I bet NFL games every day of the regular season. also, the rebate scale is very different than was advertised in August before the season began.
I think it was 10% cash back on losses for those that played there the whole season although I'm not 100% sure since I don't see it up there now. It was there before the season started.
Nitrobetting.eu is falsifying betting history in order not to pay football year end rebates. This shady book screwing over their customers. Screwed me out over 25,000 dollars
Do you have any personal records of what you have bet under this promo?
Nitrobetting.eu is falsifying betting history in order not to pay football year end rebates. This shady book screwing over their customers. Screwed me out over 25,000 dollars
One of the safest. Don't use a VPN and you'll never have a problem. The only thing they don't want is multi-accounts. No house take Survivor Pools with one freebie. -107 NFL and major college graduated side and total.
Do any of these bitcoin books offer deposit and/or reload bonuses? I remember looking at a couple of them when they first popped up and they didn’t offer anything unless that’s changed?
Nitrobetting 100% up to 25 mBTC 17x. Up to 15% cash back during the football season.
Do any of these bitcoin books offer deposit and/or reload bonuses? I remember looking at a couple of them when they first popped up and they didn’t offer anything unless that’s changed?
Not sure of the inter-workings at Betcoin but I do agree that the limits are larger at Legacy but they have fewer options. Gamebetr I think it was no longer shows on my menu. Maybe that is because I am USA?
I just went on Chat and they said right now they only have Betcoin and Legacy. It's possible that they may bring back Gamebtr or Pinnacle.
With Betcoin they have three different books with different sets of lines. Each book has different limits so the others may not limit you. The limits are set by providers.
Not sure of the inter-workings at Betcoin but I do agree that the limits are larger at Legacy but they have fewer options. Gamebetr I think it was no longer shows on my menu. Maybe that is because I am USA?
Fairlay but the interface is poor and limits depend on their market makers.
Betcoin but they are quick to limit and I mean like micro limits.
With Betcoin they have three different books with different sets of lines. Each book has different limits so the others may not limit you. The limits are set by providers.
Yep same here...just didn't want to see the writing on the wall...they did pay but you're spot on. They don't want me there, man it was nice to get paid in an hour though, thanks for the confirmation. Let me know if you know of a btc book that pays in hours.
If you are referring to nitrobetting it is not uncommon if you beat them. You should get paid. I think the first time they held me up it took a couple of weeks because they wanted an explanation of my IP access history. After that they told me that I was only allowed to access from my home network. No cell phone, hotel networks if traveling etc. Subsequently they have held every withdrawal for random security review. Those have only been a day or two. But I have been paid. I took it as they were telling me they didn't want my action so I have accommodated them.
Has anyone had any recent issues with withdrawls at Nitrogen?
Been with them for a while casual play. Never had an issue until last month where they cancelled my withdrawl saying
I had exceeded the monthly max (20 withdrawls per month) which was fine but now they randomly selected my last withdrawl for a 24 hour security review, which has turned into a management (still waiting) review (whatever that means). Relatively small amount less than 200.00 in btc. is anyone else having delays/withdrawl cancelled with Nitrogen?
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