Hi,
Excuse if I am not in the right category, I don't know very well SBR. Can I say, it seems great.
So my question and issue with them.
(It is a pity because they were good broker for me...)
Horse racing in UK.
During the race I trade many times for horse.
I took position and before the end of the race... Suddenly the site Orbit suspended during my last trade an I lose some money because of this strange suspending.
Indeed there was some odds and quote running like 1.3 and 3.2...
Each time when for UK race, when it is finished the winner is 1.01 or a blank in back blue case! Here not and there was other odds.
I explained 4 times to Asianconnect that there is a problem or a bug. With a Screen showing that!!
At the beginning they don't care, then they contacted their Upline... same result... I tried to explain and negociate. They repeatrd as bots 'suspended' without knowing the rules in UK races.
They are (almost) never suspended BEFORE the end of the race...
I was fed up with that dispute, take my money and will go to bet IBC I think.
I need a broker other I cannot use these bookies.
But before, I think I have to get in touch with specialists here or explain to their licence what they do... You see what I mean! 😉
Thx for answer Alex.
Excuse if I am not in the right category, I don't know very well SBR. Can I say, it seems great.
So my question and issue with them.
(It is a pity because they were good broker for me...)
Horse racing in UK.
During the race I trade many times for horse.
I took position and before the end of the race... Suddenly the site Orbit suspended during my last trade an I lose some money because of this strange suspending.
Indeed there was some odds and quote running like 1.3 and 3.2...
Each time when for UK race, when it is finished the winner is 1.01 or a blank in back blue case! Here not and there was other odds.
I explained 4 times to Asianconnect that there is a problem or a bug. With a Screen showing that!!
At the beginning they don't care, then they contacted their Upline... same result... I tried to explain and negociate. They repeatrd as bots 'suspended' without knowing the rules in UK races.
They are (almost) never suspended BEFORE the end of the race...
I was fed up with that dispute, take my money and will go to bet IBC I think.
I need a broker other I cannot use these bookies.
But before, I think I have to get in touch with specialists here or explain to their licence what they do... You see what I mean! 😉
Thx for answer Alex.