Timdog, read this. Should give you some encouragement. Resolution in post 17.
https://www.sportsbookreview.com/for...ast-night.html
It is a bit worrying that even in a lightly-viewed SBR thread several people have experienced the same problem. I wonder what Betonline does with the players who haven't sought SBR's help.
Even if this is resolved in your favour, you should withdraw your balance ASAP and SBR should review their rating of Betonline.