Lots of threads on this forum about Titanbet voiding winning bets also.
And they now are now frequently requiring notarized documents be sent by mail, which is out of the norm. Takes things too far.
What happens next, they doubt the notary signature so you have to send your lawyer there in person to deliver your docs and sign in front of them? Better bring his degree too.
Ridiculous...
Require those documents before you accept my deposit.
These were the only bookies to claim that the picture of my ID had been cropped, so I redid it in the middle of an A4 sheet. Haven't had problems since then though.
Had an account with them for years, never had any problems, not one. Plenty of cash outs and plenty of bonuses. Seems to me that all the players with problems are new players. Old established players dont have any issues. At some point they must have tightened up the verification system, and thats what is creating problems, for the newer players.
Not sure if being from Canada has anything to do with it, but my last run with them i beat em for 8k+ and took a 5 figure payout.Originally Posted by MDSmith
Take a look at the UK punters who have reviewed Titanbet on top 100 bookmaker review site 80-90% of them are absolutely appalling ? have you read the last thread from Spreadin on here too £450 out of pocket ? you are a complete exception to the rule especially in the UK when was the last time you picked up big time with Titanbet and i wonder how much you actually use them and what bets you actually place with them ? if they are prepared to screw me and may other punters out of money you obviously have struck lucky that is all i can say.
Good for you man, but the question above was for Virtual Dave who like me supposedly is from the UK ? no further comment from the fella which arises my suspicions furthermore about his so called numerous big winnings. I have not one single issue with a company requesting my ID but when perfectly good copies are sent by me and continually rejected for no other reason than to screw me over or stall and delay payment they should be closed down or seriously looked into at the very least. They are obviously causing all sorts of problems as SBR posted a reply on here saying that they are in talks with them and why would they be if everything is going smoothly. Danger signs of cash flow issues BIG TIME i would say. Play with them at your own risk manNot sure if being from Canada has anything to do with it, but my last run with them i beat em for 8k+ and took a 5 figure payout.
Hi MD,
After passing your KYC, you were paid. Have you ever had to go through a KYC process before?
A majority of users don't experience delays. But surely you respect the process? If there were no KYC processes, the increase of scammers and users that take away from what the sportsbook can offer you would multiply like Gremlins who eat or drink after midnight. As you've pointed out, surely the issue was not trying to delay you from receiving your rightfully earned £60.
Lots of threads on this forum about Titanbet voiding winning bets also.
And they now are now frequently requiring notarized documents be sent by mail, which is out of the norm. Takes things too far.
What happens next, they doubt the notary signature so you have to send your lawyer there in person to deliver your docs and sign in front of them? Better bring his degree too.
Ridiculous...
Require those documents before you accept my deposit.
Notorized documents ive never heard a sportsbook asking for. Photos yes. Even birth certificate once. But notorized !? If that's true fuk that
http://www.sportsbookreview.com/forum/sportsbook...ilippines.htmlNotorized documents ive never heard a sportsbook asking for. Photos yes. Even birth certificate once. But notorized !? If that's true fuk that
i had a £250 bet on the horses at titanbet today. it won and i requested a withdrawal straight away. that money will be back in my e-wallet by sunday. guaranteed. you are completely over reacting just because they wanted id from you. when you open accounts with bookies all over the world being asked for id is completely routine. if i ran an offshore bookmaker id want to know whos depositing and withdrawing and placing bets at my business. common sense isnt it. your being naive to think otherwise.
Yes of course i understand and fully respect the age verification process and being a reasonably big punter i would expect to be asked for ID on occasions as has been the case in the UK a couple of times.Hi MD,
After passing your KYC, you were paid. Have you ever had to go through a KYC process before?
A majority of users don't experience delays. But surely you respect the process? If there were no KYC processes, the increase of scammers and users that take away from what the sportsbook can offer you would multiply like Gremlins who eat or drink after midnight. As you've pointed out, surely the issue was not trying to delay you from receiving your rightfully earned £60.
However can i please make this perfectly clear that on the occasions when i have provided my ID in this country to date i have never experienced a single problem but there again why would i ? they have been processed with immediate effect END OF so why in this particular case was i asked to send all kinds of different ID and on sending them around about SEVEN times every time sometimes 24 hrs later i received a ludicrous e-mail claiming that they were blurry or invalid ? you are writing a thread on behalf of SBR knowing full well that this company has a history of requesting ID over and above what is legally required like for eg notarized docs and a picture of you holding your own passport ? i sent them 2 perfectly good copies of present and correct utility bills and again they were rejected ? Your stance really surprises me to be honest especially as you have admitted that you are presently in talks with them and why would that be i wonder ? looking around on the net i have done some research and it appears that this company has been in hot water before with numerous non-payment issues over the last couple of years. So on summary if you think it is ok for companies to screw you around as much as possible to stall and delay payment then i will just leave that out there !! age verification is a must i agree but it is how you use it which is the key, this company use it by no other means than to screw you pure and simple.
Last edited by MDSmith; 03-29-14 at 04:22 AM.
LOL pure class fella !i had a £250 bet on the horses at titanbet today. it won and i requested a withdrawal straight away. that money will be back in my e-wallet by sunday. guaranteed. you are completely over reacting just because they wanted id from you. when you open accounts with bookies all over the world being asked for id is completely routine. if i ran an offshore bookmaker id want to know whos depositing and withdrawing and placing bets at my business. common sense isnt it. your being naive to think otherwise.
Last edited by MDSmith; 03-29-14 at 04:29 AM.
I wish I had found this forum earlier as it would have saved me a lot of grief...or "aggro" as we say in the UK. I too am in a wrangle with Titanbet trying to withdraw from my account.
They are currently giving me the runaround with ID not being acceptable...but it keeps changing! I have e-mail proof that a pdf of a utility bill (for address verification) is fine, yet the latest response from them is that it must be a photocopy. Now that is strange because just a while back they said photocopies of documents were not permissible! What is or is not acceptable changes by the day it seems. E-mails from the "Titan Finance Team" clearly state that scans and pdf files are perfectly acceptable and when querying this with them, received a reply that this was correct.
I am interested in what MDSmith said above about "putting a complaint through SBR". How do I go about this please as it's just getting ridiculous. As far as I am concerned I have complied with Titanbet's initial ID verification requests. I guess another thing to do would be contacting the Antigua and Barbuda Directorate of Offshore Gaming? Has anyone else had any success from contacting them and lodging a complaint?
To add further to the post above, I have just received an e-mail from Titanbet returning to the old "We would like to inform you that the documents must be photographed with a digital camera in order to suffice" excuse. It sure looks like they are giving me the runaround as the requirements keep on changing with each e-mail. The question is...what to do about it, as it's now getting way beyond a joke.
I would appreciate some advice. Should I contact the regulator? I have been looking at Titanbet's T&Cs and it says there...and I quote.
"7.3 Customers have the right to close an account at any time, providing their account does not show a balance is due to us. Customers should indicate their desire to close an account using our 24/7 support section.
7.4 In this case, the Customer shall be sent the balance in his/her account in accordance with the rest of the provisions of section 6. Should the Customer have placed bets, the outcome of which is as yet unknown, and which subsequently win, the corresponding sums shall be sent later when the bet is completed."
Would this be another possible solution? Although going by their record to date they will probably dream up excuses why this is not possible. Titanbet are by far and away the very worst sportsbook I have ever dealt with.
None of this adds up with whats going on elsewhere. Three main Sportsbook forums. The Gambling Times, Money saving Expert, and Rapid Points. I don't see a single complaint. In fact the Gambling Times has a payout section, with numerous successful cash outs reported from Titanbet, not a single complaint.
Well, all I can do is speak from my own personal experience and that is as detailed in my earlier posts above. Titanbet are definitely stalling and reluctant to pay out. I know my ID documentation is fine as it has been accepted without any problems by many other sportsbooks...even some non-UK ones...and both Moneybookers and Neteller. Purely going by my own experience I am in agreement with what MDSmith says above. It really is a disgusting affair when one cannot withdraw winnings made on bets placed in good faith. I fully understand the reasons for ID verification but at a reasonable level and not used for making excuses in order not to pay out.
