The number of complaints about WSEX has increased significantly. I have close to a dozen new emails and PMs over the last couple days. I am going to be adding these complaints and responding to each one over the next couple of hours. So if you sent a complaint in recently, you should be getting a response today.
For all of those who have submitted complaints over the previous month. I still have you on the list and have taken this list to my best WSEX contact several times. However, it seems updates and payouts have decreased significantly. I haven't got any individual updates on complaints in over a week (I have got two messages saying that it is being worked on, but no details).
As transfers to Matchbook have been a popular method of withdrawal for some, I wanted to update what I know. Some of this is already known as SBR posters have been good about sharing details on WSEX.
Matchbook has informed me they are allowing a total of two transfers from WSEX per month, not the one a week that used to be allowed. Additionally, here are the rollover details:
"Please note that WSEX transfer deposits require a 4 time rollover before withdrawals or further deposits from WSEX. We calculate rollover based on the lesser of the bet/to win amount as is industry standard. We use standard LIFO ("last in first out") accounting for rollovers. Your last transfer deposit will need to be rolled over before any withdrawals are processed regardless of any previous balance."