Still waiting for $10K in checks, earliest from May.
Still waiting for $10K in checks, earliest from May.
I received the check today from WSEX that I had requested in early May. Josh - thanks for your help.
Ill pass thank you .. this book is doomed you can posy 50 times in a thread about this man i dont really know what your intentions are but all i can say is that WSEX is bad news .. look at how many players have had issues with them. AND that is just players we know about that stumbled through SBR i bet you there are tons of others players getting dicked around..
10 outstanding complaints is good enough to stay away from wsex..
Today was a good day. WSEX upper management contacted me with no particular updates beyond a commitment to get totally caught up for good in the near future.
BUT, I had five players contact me that they had been paid. One did book to book instead of Neteller and was paid. Four players were paid by check. I will try to update dates tomorrow, but at least a significant number of players got paid today. For those who weren't paid, I am continuing to keep pushing WSEX to resolve these issues.
I've requested and received 5 $2,500 book to book transfers from WSEX to Matchbook and had to pay the $50 fee each time.
I also have a courier check withdrawal pending from August 3rd.
With all of the problems WSEX was experiencing, I felt it was prudent to get the majority of my funds out of there until they straighten their problems out.
With all of the problems they have had processing customer withdrawals, they should have temporarily suspended the $50 book to book transfer fee (especially with their sister site Matchbook).
Since I also have to pay $39 per $3,000 to withdraw the transferred WSEX funds via Matchbook, I will request that my WSEX account be credited back with the $250 I had to pay in book transfer fees.
If they refuse (which I expect them to), then I won't be using WSEX any longer as they have really done a poor customer service job through this whole period.
All of the May requests have been paid. The outstanding requests are two for June, four for July, and four for August. Among the new slow pay complaints are two from August that are for Moneybookers (one includes Netelelr). The rest are checks.
WSEX has shown some progress this week. Communication with players and myself hasn't been full of details, but finally paying players who have waited over 100 days for payment, needed to be done.
Why can't they just pay people? Look at all the bullshit people have to go through to get piad.