I just had the best Customer Service experience ever with Diamond Sportsbook

I have mentioned several times in the past how I have not been satisfied with Customer Service at many books. However, I just signed up with betDSI to become an SBR Pro again.

I received prompt responses whenever I asked a question. I spoke with Ginger in Private Chat and when she didn't immediately know the questions she politely asked "Are you able to hold while I check on that for you?".

I'm tired of wondering if my message is getting through at other sportsbooks because I have to wait 2 or 3 or 5 minutes just to get a response from these people after asking a question. Would it hurt them to say "one second please" like Ginger from betDSI does?

I've found a new sportsbook that I hope to be with for some time.

Betdsi chat is the best.

Ginger

yes. bookmaker also solid too.

Ur impressed over the scripted messages they type?

DSI is a scared book

They will call you every week if you stop playing there

Originally Posted by Ninersnut

Ur impressed over the scripted messages they type?

It's the thought that counts.

Talk about low expectations.

Ginger=John, probably

Originally Posted by philswin

They will call you every week if you stop playing there

Just ask them not to call, it's easy just answer and say please don't call me anymore and they stop

Originally Posted by Kindred

Just ask them not to call, it's easy just answer and say please don't call me anymore and they stop

Tried that about 8 or 9 times they still call

Originally Posted by philswin

Tried that about 8 or 9 times they still call

pm the betdsi rep here


bet dsi relations > http://www.sportsbookreview.com/forum/private.php?do=newpm&u=221016

-stash