To their defense, I called tonight and they answered immediately and took care of me. Things happen so as long as they are making other arrangements by phone you can't be too hard on them. I am not happy about it because I like to see my options and don't always just bet straight games but willing to give them time to correct it. The biggest issue I have is that they understand a lot of their good players post on this site. It would take one minute for Jon, Nick or whoever to come on here and reassure everyone things are being worked out and they are not on the beach with our money. Communication in crisis is the biggest key.