Updated Statement from BetOnline on Web Outage

Share with:

BetOnline Sportsbook (SBR rating A+) has shared another update with Sportsbook Review concerning the recent web outage that has caused some players to be unable to place bets or log-in for the previous week.

BetOnline has been the recipient of a denial of service attack which has also targeted more than 7,000 websites around the world.

The nature of a denial of service or DDoS attack is that a website's servers are overloaded with many thousands of fake requests per second, more than any one site would be able to handle. Traffic is then filtered so that only legitimate IP addresses are allowed to access the site, though this process can take time as sophisticated DDoS attacks involve large, dynamic ranges of IP addresses.

The statement has been shared in full on SBR Forum and is also embedded below.

BetOnline Statement: "First off, we want to take the opportunity to apologize for the recent instability of the desktop version of our BetOnline.ag website.

We know that some of our players have been experiencing intermittent connectivity issues and downtime. This is the result of a complex network attack targeting more than 7,000 websites around the world. It is an attempt by a third party to disrupt regular site access and upset our usual seamless service to players.

We are working closely and tirelessly with our network provider to restore services but unfortunately it has taken much longer than we’d originally anticipated. We have also engaged additional top tier service providers to help thwart this attack and are making significant progress. We expect to have service fully restored soon and we appreciate your patience while we work to resolve this accessibility issue.

It remains our priority to safeguard the security of our valued players, while protecting the integrity of player data. We emphasize that at no time has the security or privacy of personal data, account information, passwords, financial data or funds ever been compromised during this outage.

BetOnline.ag has been a trusted Sports, Casino and Poker provider for many years and we remain committed to continuing to provide the best of online betting entertainment available online. While these current events have temporarily disrupted our ability to deliver on our industry renowned standards, we assure you that this is only a temporary.

This issue will be resolved soon, allowing us to continue providing the quality of service that the online betting community has known and trusted for so many years.

We thank you for your ongoing support and patience during this time.

Sincerely,

The BetOnline Team"

Poster's Poll
A+
675 Pts
A+
665 Pts
A+
380 Pts
A+
310 Pts
A+
165 Pts

Contact Us