Unibet player claims account is hacked

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A Unibet (SBR rating B) player says his account has been hacked. The player tells SBR that €6,000 was transfered to Unibet's poker room and lost via chip-dumping. | Unibet dispute

The Unibet player tells Sportsbook Review that he attempted to contact local authorities to report the theft.

Unfortunately, as in mostly all online gaming disputes, player's are responsible for their own account security. The player claims that he has never logged into his account from an internet cafe or any location with an unsecured wireless network.

In October of 2010, SBR published a report concerning sportsbook account security.

The following excerpt contains quotes from that SBR report --- "Don't be a victim! SBR's guide to sportsbook account security!"



Tip #1: Don't use the same password at multiple sportsbooks
A player should have a unique password for every sportsbook that he or she uses. The same rule applies to e-mail passwords, online banking pages, and any other sites the player logs into that could be targeted by an intruder. In nearly all cases where a sportsbook account is accessed without authorization, the player's password was recycled. Using the same password at multiple sites makes identifying the source of an attack infinitely harder. It also creates the possibility that multiple accounts are compromised. Use a different password for each site that you log into.

Tip #2: Use a strong password with random letters and numbers
Never make one of your passwords a combination of your name and birthday. The same goes for immediate family members or a pet. Your password should be a random combination of upper & lowercase letters and numbers. More sophisticated programs have been invented to run thousands of name and number combinations. Your password should not contain names that could be found in a dictionary or phonebook.

Rule #3: Secure your wireless network
If you access the internet wirelessly, there are vital steps you must take to secure your wireless network. The first is to change the default administrator log-in used to configure your router online. The second is to enable a form of network encryption such as WPA or WEP. Choose a random security key using the same parameters as you do when selecting an online password. Finally, replace your default SSID (network name).

While SBR is following up on the Unibet player's complaint, most sportsbooks are not able to re-credit player accounts in cases like these. Whether a player made poor decisions with respect to his account security, or if a player in a drunken stupor gambled away his account balance, a sportsbook is typically not responsible for the loss of funds except in situations where the funds are able to be followed and then returned to the player if legitimate fraud is discovered.

Chip-dumping is a popular method both amongst scammers and players that deposit with insufficient funds (such as a failed checking deposit). Chip-dumping is the practice of intentionally funneling money to other accounts within a poker game. It can be a way to evade an insufficient deposit or to circulate ill-gotten funds.

Players in need of sportsbook assistance are asked to fill out a sportsbook complaint form.



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