TonyBet player shares €733 payout complaint

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Update: TonyBet has addressed the complaint and stated that they require a phone call with the player to complete the KYC process.

A TonyBet Sportsbook (SBR rating D) player has filed a payout complaint.

The player has claimed that a €733 payout was requested on March 10 from the sports betting site. TonyBet has yet to process the withdrawal.

The player shared that after depositing €300 and making a handful of wagers, he was quickly limited by TonyBet.

Online sportsbooks are within their right to lower wagering limits as part of their risk management, however sportsbooks must honor winning bets and allow players to cash out prorated portions of their balances if bonus rollover has not been totally met.

TonyBet is an Estonia based online sports betting website.

SBR has asked TonyBet's security department for comment on the complaint.

TonyBet has maintained an open line of communication with Sportsbook Review after being removed from the sportsbook blacklist in November of 2015.

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