TitanBet voiding wagers when line moves against the house?

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Five TitanBet (SBR rating C+) players tell SBR that their wagers have been voided after the line moved in their favor.  In each of the cases, SBR has verified that the odds were in-market, thus the bets should have stood.


TitanBet player: "At around 12.00 (local time) on the 24th of November i have placed a bet at 1.75 odds. The next morning when i woke up, my bet was voided and the odds had changed to 1.65. When placing the bet i checked other bookmakers and found the same market with odds between 1.57 to 1.75. This happened 3 times in the last 2 weeks, with them voiding bets and then changing odds to a little difference."

TitanBet support has refused to discuss the specific details of the player complaints, citing their privacy policy. SBR has pointed out that players authorize SBR to discuss their account complaints when filing the electronic sportsbook complaint form. SBR is attempting to go up the ladder to present the disputes to a senior member of TitanBet management. SBR will update this report.

 

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