Tipico confiscates winnings from player

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A Tipico (SBR rating C-) player states that €195 in winnings were confiscated. The player's ID was marked as approved; but an allegation of possible money laundering was cited as a reason for voiding his play. The player asked SBR for help, and has denied the allegations put forth by Tipico. Tipico.com is a Malta-based sportsbook which has held an LGA license since 2005.

The Tipico player registered on April 16th, 2012. He deposited €300, made a wager and lost. The player made aother deposit of €250 and increased his balance to €745 after four bets. Tipico blocked the player's account after one week, asking for ID documents. The player claims to have provided the documents and states they were approved.

The player states that to his surprise, Tipico sent a follow-up email indicating that his account would be closed. He was allegedly told his balance would be paid. The player received a €550 credit (equivalent to his total net deposits) to his Moneybookers account, but did not receive his winnings. The player did not accept a bonus on either deposit; thus, no pending rollover was left on the account, and the player rightly feels he is entitled to his winnings with no red tape.

After the player questioned Tipico, he was given the following update from support:

We inform you that you were refunded your deposit only, the rest of the budget in your account will be removed. Please take note of our Terms and Conditions:
II. Winnings and Determination of Winnings
8. All transactions are checked for possible money laundering activity. Any suspicious activity on an account could lead to the player being reported to the relevant authorities and freezing of the funds and could also lead to the closure of the account and confiscation of the funds. If you need any further information, please contact us.

SBR is following up on this sportsbook complaint.

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