review since BetOnline acquisition

Share with: news (SBR rating B) players have submitted positive feedback. The formerly D-rated sportsbook was acquired by the BetOnline Group (SBR rating B+) in June of 2012. BetOnline saw value in the historically troubled brand and went to work on salvaging its customer base, repairing the fragmented relationship it had with many of its players.

The terms of the acquisition were not publicly disclosed, but BetOnline executives told SBR that previous ownership were not exactly honest about the particulars of their liabilities. BetOnline assumed $1.5 million more in debt than what was reported: A relatively small amount for a business BetOnline's size, but the challenge laid in verifying missing transactions, chasing ghosts in some cases. chose not to require any rollover from users and began processing thousands of outstanding payments. Management also agreed to review old sportsbook disputes. SBR later reported that two players from cold cases were paid more than $20,000.

BetOnline successfully weathered the financial storm left by, gave players a new and improved wagering software, and the customer service that they had been lacking. To date, there are no outstanding payout complaints. has received a ratings upgrade to B. Players with additional feedback of any kind are encouraged to write to SBR.

Follow on twitter. SBR has been the leading online sportsbook industry watchdog since 1999. Players in need of assistance should submit a sportsbook complaint form. Players with general questions may also contact SBR by writing to

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