Sportsbetting.ag confiscates $16,000 from winning player

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A Sportsbetting.ag (SBR rating D+) player had $16,000 confiscated. SBR analyst Justin7 breaks down the complaint in the below sportsbook news video report.

On September 11th, 2011, a player signed up and deposited $100. When registering, the player listed "Texas" as his state of residence, although he resides in Louisiana. The player states that there was no option in the dropdown for Louisiana, but he used his correct ZIP code, address, and other sign-up details. He claims that a verification call was received the next day from a Sportsbetting (.ag) representative, where he explained the dropdown issue. The rep allegedly said that was fine. Sportsbetting.com has claimed they are unable to locate the call in question. 

The player went on a winning streak for the next month, turning his $100 into $16,000. He requested payment on October 4th and October 8th. After requesting the withdrawal, his account was locked. The player was told that as he played from a prohibited state, all winnings would be forfeited and his $100 deposit refunded.

SBR has spoken at length with Sportsbetting.ag on this case. Sportsbetting.ag's position is that the player committed fraud, citing a rule that reads as follows:
 

Sportsbetting.ag rule:  We reserve the right to request updated or new documentation whenever it is deemed necessary. Payment will under no circumstances be processed and/or approved if such documentation is inaccurate, misleading, incomplete, or not filed in a timely manner.


Sportsbetting is attempting to use the above rule to justify the confiscation. SBR argues that there was nothing wrong with the player's provided documentation --- simply, his sign-up detail listed the wrong state; which the player claims Sportsbetting was notified of.

SBR also argues that the player's IP addresses, phone number, city, zip code were all clearly from Louisiana. The player's intent was not to defraud Sportsbetting. The sportsbook is refusing to pay the player, and has ignored SBR's recommendation.  Sportsbetting has been downgraded to a rating of D+ in the sportsbook ratings guide.

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